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Novotel London Wembley

4.0 star property

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Photo gallery for Novotel London Wembley

Breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, minibar, in-room safe, desk
Front of property
Fitness facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5 Olympic Way, Wembley, England, HA9 0NP
  • Place, Troubadour Wembley Park Theatre
    ‪3 min walk‬
  • Place, OVO Arena Wembley
    ‪6 min walk‬
  • Place, Wembley Stadium
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(33 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this property

Novotel London Wembley

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center. Change of towels is available on request.
Novotel London Wembley offers 235 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Novotel London Wembley's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Wembley Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Within a 10-minute walk of OVO Arena Wembley and Wembley Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London Wembley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wembley hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (124 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25.00 per night
  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Wembley Novotel
Novotel London opening April 2014
Novotel London opening April 2014 Hotel
Novotel London opening April 2014 Hotel Wembley
Novotel London Wembley opening April 2014
Novotel London Wembley Hotel
Novotel London Wembley
Novotel London Wembley Hotel
Novotel London Wembley Wembley
Novotel London Wembley Hotel Wembley

Novotel London Wembley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1009 reviews
Rating 8 - Good. 236 out of 1009 reviews
Rating 6 - Okay. 95 out of 1009 reviews
Rating 4 - Poor. 37 out of 1009 reviews
Rating 2 - Terrible. 39 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Beizhu

Liked: Cleanliness, amenities
We have stayed at this hotel for ourselves and for groups in my business since it opened. We love the decor and friendly staff. We returned this time, we found the hotel need update, and the staff need more training. Still convenient for tube travel into central London, and lots of things to do locally.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Clean and comfortable room. Good safe parking. Breakfast excellent and close to the theatre for the excellent starlight express show.
Stayed 1 night in Jan 2026

10/10 Excellent

stuart

Business traveller
Liked: Cleanliness, amenities
Like to stay here when in London. 20 minutes to centre. Good value for room size and quality
Stayed 3 nights in Dec 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Room was really clean, beautiful modern bathroom with big walk in shower, lovely addition to the room for a birthday stay with balloons and a birthday card - would definitely recommend this hotel
Stayed 2 nights in Dec 2025

8/10 Good

Carrie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming lobby area, spacious room and very good location
Stayed 2 nights in Dec 2025

6/10 Okay

Keeley

Travelled with family and small children
Liked: Cleanliness
Staff are always amazing at this hotel. We have stayed here 3 times this year within a 6mth period & the first two times we stayed we had no issues at all. This time however wasn’t such a pleasure. Our room wasn’t very nice, got a tiny window to look out of and the rest of what should have been a window was blocked off this made the room really dark. The shampoo & hand wash was empty. Breakfast was cold & I asked staff for poached eggs which came out 15 minutes after I asked for them and they also were cold. I made a comment to the staff on at the time and they said it was because it had been out a while. Didn’t enjoy our stay this time at all.
Stayed 1 night in Dec 2025

2/10 Terrible

Nigel, LEEDS

Disliked: Cleanliness, amenities, property conditions & facilities
Joining room with 509 very loud all night if when ask to keep the noise down
Stayed 1 night in Dec 2025

6/10 Okay

Arvind

Stayed 2 nights in Dec 2025

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous. Rooms were good size although bed was soft and the pillows were very soft. Breakfast was good with plenty of choice. Parking is expensive.
Stayed 1 night in Dec 2025

10/10 Excellent

Freter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mabel at the front desk is friendly, accomodating and very welcoming. An asset to Novotel.
Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Stayed 1 night in Dec 2025

4/10 Poor

stuart

Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Stayed 3 nights in Dec 2025

4/10 Poor

Jo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived our bathroom hadn't been cleaned. We were allocated an 'accessible' room - not that we'd specifically requested it and the bathroom had towels on the floor and was left uncleaned with the door open and the shower, toilet, sink clearly all used. We waited at reception to alert the staff when we headed out for our reservation - but they were busy and didn't acknowledge us, we didn't have time to wait. When we returned later we informed the reception staff and were told someone from housekeeping would come - there was no apology. Someone duly arrived about 10 minutes later with fresh towels - but did not clean the bathroom or apologise. Upon departure the next day were were asked about our stay.... I relayed our experience and I can honestly say the member of staff could not have cared less!! Disappointing as I've stayed here before and it was very good before
Stayed 1 night in Nov 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a perfect location for Wembley Stadium. Although when there is an event at Wembley the price of a room is expensive. The was no parking available for my car at this hotel even though I had booked 2 rooms.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. It was clean and the staff we dealt with were friendly and helph
Stayed 1 night in Nov 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities
Nice room poor view.
Stayed 1 night in Nov 2025

10/10 Excellent

Martyn

Stayed 1 night in Nov 2025

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities
Terrible WiFi
Stayed 1 night in Nov 2025

10/10 Excellent

Aoife

Stayed 1 night in Nov 2025

10/10 Excellent

Ezra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and professional!
Stayed 1 night in Nov 2025

8/10 Good

Francesca

Stayed 1 night in Nov 2025

6/10 Okay

Jane

Liked: Staff & service, property conditions & facilities, room comfort
Parking was easy but expensive. Room was clean & comfortable but carpets outside rooms and lifts dirty. Noise from building works outside was annoying. Terrible view of building works & rubbish for an expensive 1 night stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Stayed 1 night in Nov 2025

10/10 Excellent

Katy

Stayed 2 nights in Nov 2025

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