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Novotel London Wembley

4.0 star property

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Photo gallery for Novotel London Wembley

Breakfast, lunch, dinner served; international cuisine
Reception
Front of property
Fitness facility
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5 Olympic Way, Wembley, England, HA9 0NP
  • Place, Troubadour Wembley Park Theatre
    ‪3 min walk‬
  • Place, OVO Arena Wembley
    ‪6 min walk‬
  • Place, Wembley Stadium
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • City view

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Wembley

Pet-friendly hotel with a restaurant connected to a shopping center in Wembley
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center. Change of towels is available on request.
Novotel London Wembley offers 235 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Novotel London Wembley's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Wembley Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Within a 10-minute walk of OVO Arena Wembley and Wembley Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London Wembley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wembley hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (100 centimetre high)
  • Lift (124 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25.00 per night
  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Wembley Novotel
Novotel London opening April 2014
Novotel London opening April 2014 Hotel
Novotel London opening April 2014 Hotel Wembley
Novotel London Wembley opening April 2014
Novotel London Wembley Hotel
Novotel London Wembley
Novotel London Wembley Hotel
Novotel London Wembley Wembley
Novotel London Wembley Hotel Wembley

Novotel London Wembley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Johann

Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Excellent stay and great location.

The staff is very polite and helpful. Excellent location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Stayed 2 nights in Oct 2025

10/10 Excellent

Eunita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Room was clean and fresh. Lovely toiletries. staff were friendly and helpful. Breakfast was good. loved it.
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but did find hair on bed side table. Air conditioning must have been broken as it was boiling hot in spite of me reducing the thermostat down! Sweated all night and was very uncomfortable. Shower didn’t have shower gel filled up. Also shower head had a mind of its own and kept turning to the wall. There was scaffolding erected at the back of the hotel and this affected the quality of reception on TV also workmen started bright and early before 8am hammering. On check in staff couldn’t put my sister and I on the same floor in spite of me making this booking 10 months in advance and checking in 24 hours before. I had two rooms booked under my name so they were well aware.
Stayed 1 night in Oct 2025

8/10 Good

Pippa

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Clean hotel, good location and excellent breakfast
Stayed 1 night in Oct 2025

8/10 Good

Alun, Ruthin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the stadium. The surrounds are a corporate wasteland.
Stayed 1 night in Oct 2025

2/10 Terrible

Phil

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shambles of a stay. Key card had to be reprogrammed three times. WiFi didn’t work which meant missing meetings and deadlines. There were beetles running about on the stairwell. No shower gel in the bottle. Breakfast very poor for £21. Hotel is desperate for renovation. Stayed here several times for the convenience of location but won’t be back after this.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Jack

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay and location for gig at Wembley, highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service from staff. Very accommodating. Room specious on 9th floor, great air conditioning & view of Wembley. We'd stayed overnight to watch the Oasis gig & the amount of people queuing up outside just to get into the hotel bar was huge! A very popular venue. Although it was a busy night, there was no noise or disturbance. As guests, you can immediately bypass queuing outside. The array & quality of food available for breakfast was really lovely. Well worth the money to stay here, rather than scrambling for the tube after the gig. Checkout time is noon. So highly recommended & definitely would come back again.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Seamless stay and the hotel facilitated the entire thing whilst we just enjoyed the trip. The hotel is so close to wembley and more importantly the tube from London - metropolitan line. It’s so close to the designer outlet and the bars andrestaurants.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kamlesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Promote Vicky Fernandes to senior management

Excellent customer service provided by Vicky Fernandes. His attention to detail was top notch and he was all hands on deck. He interacted with his staff in a very calm manner which provided a positive work environment. He’s definitely a good fit for Novotel and to the hospitality industry in general. I enjoyed watching him interact with all the guests as if they were at his personal residence. He was so warm, caring and respectful.
Stayed 6 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Caroline eriksen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

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