Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

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Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Exterior
Café
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1480 Crystal Drive, Arlington, VA, 22202
  • Place, Fashion Center at Pentagon City
    ‪11 min walk‬
  • Place, Arlington National Cemetery
    ‪2 min drive‬
  • Place, Pentagon
    ‪3 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min walk‬

Room options

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.2 out of 10
Very good
(101 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(139 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(86 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C. by IHG. During your stay, you'll be within walking distance of Pentagon. Free WiFi in public areas, a free roundtrip airport shuttle, and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Smithsonian Institution and a few minutes from National Mall
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C. by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern - This gastropub specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1014 reviews
Rating 8 - Good. 246 out of 1014 reviews
Rating 6 - Okay. 112 out of 1014 reviews
Rating 4 - Poor. 58 out of 1014 reviews
Rating 2 - Terrible. 62 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

YUEN KAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Lishell

Disliked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Doreen

Liked: Cleanliness, property conditions & facilities
It was averagely okay.
Stayed 1 night in Sep 2025

10/10 Excellent

Lizzy

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Vonketra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms don’t look like the pictures that’s advertised. Lobby was nice, however the rooms are extremely outdated, bathroom extremely small. Not happy at all with the stay. Very old hotel. Will not be staying there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Well worth the cost.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael J

Love staying at the place. Nice room. Lots of road construction around there, was hectic at times, especially with the national guard around.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 2 nights in Sep 2025

8/10 Good

Alan James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms themselves were very nice. Good beds and newer furniture. The only negative comment I could make about this property is that the elevators are limited in number and very VERY slow. Long wait times for elevators.
Stayed 5 nights in Sep 2025

10/10 Excellent

Terrell

Stayed 3 nights in Aug 2025

4/10 Poor

Sabrina

Stayed 2 nights in Sep 2025

10/10 Excellent

Amalia

Stayed 1 night in Sep 2025

2/10 Terrible

Abdelnaeim

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The people working over the front desk is so mean with us and rude but the housekeeping is very nice I never going back there again and also don’t recommend to anyone going for vacation to relax
Stayed 4 nights in Aug 2025

8/10 Good

Lori Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Stacey

Stayed 2 nights in Sep 2025

8/10 Good

Teddy

Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the bugs outside it was great! I'd stay again and recommend to friends/
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Stayed 3 nights in Sep 2025

10/10 Excellent

Zhi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Safe.
Stayed 2 nights in Sep 2025

8/10 Good

Abigail

Stayed 3 nights in May 2025

10/10 Excellent

Javaughn

Stayed 2 nights in Aug 2025

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was great. Rooms very clean. Beds and pillows comfortable. There are two restaurants on site plus a Starbucks. The breakfast restaurant was only open till 10:30am so we only made it there once. Was way too expensive. Twenty two dollars for a buffet. No thanks. Evening restaurant opened at 4pm. Good food but again way over priced for the quanity and quality of food. If you do eat yhete, try the ribs yhey were great.
Stayed 7 nights in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Luis

Liked: Staff & service, amenities
.
Stayed 2 nights in Sep 2025