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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
550 C St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪3 min walk‬
  • Place, National Mall
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪20 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(75 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(207 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.4 out of 10
Very good
(45 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(134 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

2 restaurants, American cuisine
Hyatt Place Washington DC/National Mall
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 1,666 reviews
The price is €134
includes taxes & fees
1 Jan - 2 Jan 2026
Hyatt Place Washington DC/National Mall

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

Hotel with 2 restaurants, 5-minute walk to National Mall
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from National Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 21st Amendment
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute walk from National Air and Space Museum and 5 minutes by foot from National Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
21st Amendment - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capitol Bistro - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Designated smoking areas
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1589 out of 2963 reviews
Rating 8 - Good. 844 out of 2963 reviews
Rating 6 - Okay. 336 out of 2963 reviews
Rating 4 - Poor. 116 out of 2963 reviews
Rating 2 - Terrible. 78 out of 2963 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so nice, loved the walkability to L’enfant Place metro stop, the National Mall & Capitol Hill. Really loved that there was a restaurant on site and ate there two or three nights in a row while doing some training.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bryon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Super friendly staff! Very walkable distance to the national mall! Easy location to drive in and get too quickly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ciro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mostly everything around Washington DC
Stayed 6 nights in Aug 2025

6/10 Okay

Francisco

Stayed 5 nights in Sep 2025

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Washington several times a year and always stay at this facility. I am most impressed with the friendliness of the staff. They are aways helpful and pleasant.
Stayed 2 nights in Sep 2025

4/10 Poor

Tonnie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay again
Stayed 3 nights in May 2025

6/10 Okay

Kristen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, convenient and well maintained. Walking distance to most things. I would NOT recommend the restaurant for Dinner, I did not try the breakfast as it seemed over priced.
Stayed 5 nights in Sep 2025

4/10 Poor

Danny

Travelled with family and small children
Disliked: Cleanliness, amenities
The room smelled like wet dog, the rooms are old and carpets looked like the were old and dirty. Checkin took 30 minutes as there was only one person working and for some reason each person took 10 minutes to check in. Best thing about it was the location, close to the Smithsonian.
Stayed 1 night in Aug 2025

6/10 Okay

Derek

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location but temper your expectations

Check-in was easy, lobby has decent space to hang out. The whole hotel feels like it’s a few degrees warmer than you’d expect, slightly uncomfortable. The room was worse, hard to keep it bearable despite the wall AC unit chugging away 24/7. The room is in need of a makeover; the carpet was beat, wallpaper was peeling in several places, only some of the power outlets worked and the satellite service on the TV was very poor even though the weather was clear. Service in the 21st Amendment restaurant was very slow and the “roasted” broccoli was very hard and crunchy. Having said all this, the location is great if you want to be around the National Mall and monuments, just be advised there are not a ton of restaurant options nearby. For DC, the price we paid was reasonable however. Just don’t expect to be wowed by this property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen, Fair Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Two blocks from National Mall and 2 blocks from Metro make it easy to get around town.
Stayed 5 nights in Aug 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Stayed 3 nights in Aug 2025

10/10 Excellent

Feng, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, location is great, the breakfast is excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Staff & service, amenities, property conditions & facilities
It was a hotel
Stayed 4 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Ewa

Stayed 2 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness
My family and I enjoyed the location of the hotel. It was close to the subway transportation, while being walkable to the wharf, many restaurants, and a lot of the local museums. The room was comfortable and fine. We were a little upset to find out that breakfast was not included. The room was kept cleanly, but the TV had minimal channels and the sink faucet was difficult to completely turn off and had a link all over the sink area daily. There was not enough staff in the restaurant so service was slow. while the buffet was good, I felt it was overpriced and set up Ben in the $15 range instead of $25. Use of checkout and check-in was great and I would recommend this hotel as long as you know that breakfast is not included at this Holiday Inn
Stayed 4 nights in Aug 2025

10/10 Excellent

Claudia

Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good clean hotel with helpful staff. A travel pass made it easy to get around the city from this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Jaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to museums and monuments is great, not a lot of food options or restaurants nearby. Starbucks downstairs and restaurant onsite was a plus. Room cleanliness could have been better.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room love it
Stayed 1 night in Aug 2025