Crandell Mountain Lodge

3.0 star property

Choose dates to view prices

Photo gallery for Crandell Mountain Lodge

Property entrance
Comfort Double Room
Superior Suite, 1 King Bed | Living area
BBQ/picnic Area
Superior Suite, Multiple Beds, Kitchen | Living room

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
102 Mountview Road, Waterton Park, AB, T0K2M0
  • Place, Waterton Lakes National Park
    ‪1 min walk‬
  • Place, Waterton Marina
    ‪5 min walk‬
  • Place, Cameron Falls
    ‪9 min walk‬

Room options

Classic Room, 1 King Bed

8.0 out of 10
Very good
(49 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

8.4 out of 10
Very good
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Superior Suite, Multiple Beds, Kitchen

8.4 out of 10
Very good
(26 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

Superior Suite, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

About this property

Crandell Mountain Lodge

Lodge in Waterton Park with free parking
This smoke-free lodge features express check-out and free self parking. Housekeeping is available on request.
Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.
Our customers tell us they can't get enough of Crandell Mountain Lodge's great location. During your stay, you're just a quick walk from Waterton Marina. You'll find features like free self parking.
  • Free self parking
  • Amenities include a terrace
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Waterton Marina and Cameron Falls
Crandell Mountain Lodge offers its guests a terrace and express check-out. The front desk is open around the clock. Self parking is free.

This 3-star Waterton Park lodge is smoke free.


Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping on request

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 10 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Crandell Mountain Lodge Lodge
Crandell Mountain Lodge
Crandell Mountain Lodge Waterton Park
Crandell Mountain Waterton Park
Crandell Mountain Lodge Waterton Park
Crandell Mountain Lodge Lodge Waterton Park

Crandell Mountain Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Glendora

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit. The room was rustic and charming.
Stayed 2 nights in Sep 2025

4/10 Poor

Rosie

Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, basic property for a welcoming stay in Waterton. Easy to walk into town and close to all the activities! Very comfortable bed, has everything you need!
Stayed 1 night in Sep 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to west entrance
Stayed 1 night in Sep 2025

4/10 Poor

Than

Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. Exceeded all expectations.
Stayed 1 night in Sep 2025

8/10 Good

Chelsea

Liked: Staff & service
It was okay,
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were clean and comfortable. The kitchenette was a bonus and reasonably stocked, although missing a dish towel for drying. Good pressure and temperature for the shower. The only faults were that the bathroom was narrow and only accessible through one of the bedrooms, more a surprise than a problem.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine, Whitefish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crandall Lodge is quaint, clean and comfortable. There were actually dishes, dish soap and kitchen rags in the kitchen, and an ample fridge, making simple meals doable. The bath products were lovely and the towels were ample and soft. The deck needs to be fixed and stained, and the door locks were funky. Our first key was actually bent and didn’t work. The desk clerk was missing for 15 minutes at check in and didn’t apologize, explain, or seem very friendly. The breakfast waitress at the hotel was crabby and loudly complaining. Our dinner waiter on Friday evening was one of the best we’ve ever had, and dinner was exceptional. Other than those things, we had a lovely stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Rhonda

Travelled with family
Stayed 2 nights in Sep 2025

8/10 Good

Wendy, Calgary

Travelled with group
Liked: Staff & service
We really enjoyed the location and friendly staff. Areas of improvement: In need of a deep clean (layer of dust on ceiling fan, fuzz growth on frying pan handle, no tea towels or paper towel supplied) This is an older building with extremely creaky floors above you (if you’re on the ground floor).
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Place was bery old, exterior needs a paint job, bbut clean, close to restos, bars, etc
Stayed 2 nights in Sep 2025

2/10 Terrible

Harkirat

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The front door displays an excessive number of spider webs, and the couch in the sitting area appears to be in poor condition, with noticeable stains on the upholstery.
Stayed 1 night in Sep 2025

6/10 Okay

connie

Travelled with family
Disliked: Property conditions & facilities
Disappointed. Happy to be inside the park but for the price i paid -highly disappointed! Not enough towels, no coffee supplies or cups for the coffee that was there, lamp beside the bed with nowhere to plug it, very very loud. Neighbors yelling and you could hear every conversation. Stains all over the entry...just run down other than the room itself.
Stayed 2 nights in Sep 2025

4/10 Poor

Gregory

Disliked: Property conditions & facilities
Exterior of the property is in bad need of renovation. Deck boards rotting & paint peeling. Carpets inside lobby & stairs very dirty. Room was tiny for 2 beds. Bathroom was upgraded in room which was good. Floors creaked every time you walked & bed had noisey springs that squeaked with slightest movement. I would not stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room with fireplace, unique bed frame and in room whirlpool
Stayed 1 night in Sep 2025

8/10 Good

Richard L

Liked: Room comfort
Disliked: Staff & service
Dated but Clean .Rustic but had comfortable bed. The place needs a face lift esp. for the price we paid per night. We had to Check-in by going across the street in another hotel to get our key.
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank, Edmonton

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Place is old, rundown.. owners clearly have put little/ no money in it.
Stayed 1 night in Sep 2025

6/10 Okay

Cody, Calgary

Liked: Cleanliness, staff & service
Good budget option in Waterton. Clean unit and friendly staff. Close to all amenities within town. Property is older with some small reno’s in unit, but lack of attention to details such as huge gaps in vinyl plank flooring and overall noisy conditions (ie. lack of sound buffer between units) makes me rate this property as average.
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay at CML. The room was comfortable and bathroom updated. Loved it had a Keuring in the room. Great location in Waterton as well.
Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first glance, Crandell Mountain Lodge looks a bit sad. The deck needs painting, and the entry areas need refurbishing, however, the rooms we saw have been renovated. I didn't realize when I made my booking that the bathroom can only be accessed through the bedroom (this is the case in every Unit) We were a group of 2 couples, and this lay-out did not work for us, so one couple had to pay for an additional room. We were in Unit 7, which had 2 bedrooms, but the queen bedroom attached to the bathroom was so small it was a tight squeeze for an average size adult to get around the foot and side of the bed - that room was really only suitable for one adult or child. When we expressed our disappointment to the Management that the descriptions of their rooms don't indicate that the bathrooms are all en-suite, they obviously cared about our experience and wanted to make it right.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruined our trip! Room not as pictured!

Don’t book here! We were excited to spend a couple of days there. So disappointed when we arrived upstairs to our room. No tv, no air conditioning, could not open window for cross ventilation, very small and claustrophobic room. We asked to upgrade, the staff was unsympathetic and said they would not help us as we booked through a third party. We decided that we could not stay, so we checked out right away. No refunds! Lost our money for 2 days. Ruined our trip, as we returned home. So disappointed!
Stayed 2 nights in Sep 2025

6/10 Okay

Les

Travelled with partner
Disliked: Property conditions & facilities
No tv or breakfast. Very old and creaky.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beds, large shower with mountain views, truly classic mountain air atmosphere, lovely working fireplace.
Stayed 1 night in Sep 2025