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Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

Front of property
Family Room, Resort View
Reception
Breakfast and dinner served
Luxury Room | In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Wells Leisure Centre
    ‪4 min drive‬
  • Place, Wells Cathedral
    ‪5 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Room, Ensuite

Family Room, Ensuite

Family Room, Ensuite

9.0 out of 10
Wonderful
(74 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(19 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Roll-in Shower

Twin Room, Roll-in Shower

Twin Room, Roll-in Shower

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Tower

Suite, Tower

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

9.4 out of 10
Exceptional
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Resort View

Family Room, Resort View

Family Room, Resort View

9.0 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Roll-in Shower (Bath Only)

Twin Room, 2 Single Beds, Roll-in Shower (Bath Only)

Twin Room, 2 Single Beds, Roll-in Shower (Bath Only)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Front of property
White Hart Inn
Wells
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, 428 reviews
The price is €94
includes taxes & fees
10 May - 11 May
White Hart Inn

About this property

Wookey Hole Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self-serve breakfast served daily for a fee
  • Amenities include meeting rooms, an elevator, and an ATM
  • Guests have great things to say about the location and the breakfast
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy self-serve breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Stayed 1 night in Jan 2026

8/10 Good

Mariana

Liked: Cleanliness, staff & service
Clean room and incredible staff welcoming and considerate
Stayed 2 nights in Jan 2026

2/10 Terrible

Luke

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was the most importantly for me.
Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Business traveller
Yes good staff room ok
Stayed 1 night in Jan 2026

8/10 Good

Lewis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent value for the price. The room was great and really friendly staff. The restraunt is lacking though with over priced food and staff that were not attentive. Would definitely stay again but not eat there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service
The reception staff were so lovely and welcoming and the room was spotless
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room great staff
Stayed 2 nights in Oct 2025

6/10 Okay

Emily

Stayed 1 night in Dec 2025

8/10 Good

Karandeep

Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and nice food. Good breakfast, son loved the pancake machine. Room was large and clean.
Stayed 3 nights in Aug 2025

6/10 Okay

Amiee

Liked: Cleanliness, staff & service, amenities
Beds are rock hard. Room is outdated. Can hear your neighbours. Guests running up and down the halls and still continue after we politely asked them to stop
Stayed 1 night in Nov 2025

8/10 Good

Teresa

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very handy for the cave Christmas event we attended.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing. Hotel is excellent set in a beautiful place. Will be back
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be hotter. Nescafé sachets in rooms really bad. Poured mine down the sink! Lovely and quiet. Comfy bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , staff where amazing , couldn't do enough for you , went above and beyond
Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff excellent, friendly and helpful. Overall great. Minor points: prefer a toilet seat lid, and a larger sink, somewhere near the sink to put things on. It was an accessible room, but it does not need an NHS poster about cleaning hands for a 'patient' on the bathroom door, (room 1) also sink cracked in room 1. TV very small in room 1, much more acceptable in room 30.
Stayed 2 nights in Nov 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our visit was satisfactory
Stayed 1 night in Nov 2025

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, rooms comfortable and clean. Staff helpful and friendly Evening meal menu abit disappointing, not much variety meals we had not worth the money. Breakfast was included and good selection
Stayed 2 nights in Nov 2025

10/10 Excellent

Kerrianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, peaceful atmosphere. Very friendly staff. Rooms were comfortable had all you needed for your stay. Lovely big bath towels! Breakfast was ok, could improve, scrambled eggs not good being kept warm, not much choice on the continental side. We didn’t use the bar but was told we could take drinks and food to the room if wanted. Would definitely stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Breakfast too expensive, limited bar.
Stayed 1 night in Nov 2025