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Wookey Hole Hotel

3.0 star property

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Photo gallery for Wookey Hole Hotel

The building features a distinctive conical roof and a light beige exterior.
Relax in a cozy seating area with a sofa against the wall, surrounded by large windows offering a view of the outdoors.
Enjoy a serene picnic in the open park, surrounded by lush greenery and trees.
Relax in a spacious room with a large bed, separate bed, desk, and comfortable chair, offering a view of the outdoors.
Enjoy meals in a stylish restaurant with booths and tables, framed artwork, and large windows offering views of the outdoors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
Wookey Hole, Wells, England, BA5 1BA
  • Wookey Hole Caves
    ‪5 min walk‬
  • Wells Cathedral
    ‪5 min drive‬
  • Wells Bishop's Palace
    ‪5 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, Multiple Beds, Non Smoking

Two single beds with blue and white bedding, a desk, and a large window.

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Twin Room, Mobility Accessible

Relax in a stylish room with a flat-screen TV, comfortable chair, and a neatly made bed.

Twin Room, Mobility Accessible

7.2 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Single Beds, Ensuite

Relax in a stylish room with two single beds, a comfortable armchair, and a large window with blue curtains.

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Ensuite

Cozy retreat with a large bed, desk, and sloped ceiling.

Family Room, Ensuite

9.0 out of 10
Wonderful
(60 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Resort View

Relax in a serene bedroom with a large bed, sloped ceiling, and a window offering a view of lush greenery.

Family Room, Resort View

8.8 out of 10
Excellent
(13 reviews)
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room, Mobility Accessible (Bath Only)

Two single beds with grey headboards and white bedding, flanked by nightstands.

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Relax in a serene space with a large bed, flat-screen TV, and a beautiful landscape painting.

Double Room, Ensuite

9.2 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Tower

Relax in this inviting room with a large bed, wooden ladder, and window with blue curtains.

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Relax in this spacious room with a large bed, two additional beds, and a cozy seating area, offering a balcony with a view of lush greenery.

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

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About this property

Wookey Hole Hotel

Hotel with free parking, a quick walk to Wookey Hole Caves
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms, an ATM, and TV in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10 AM.
Bistro at Wookey Hole - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Onsite venue #2 - This bar specializes in British cuisine and serves light fare only. Open daily.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10 AM for a fee: GBP 9.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.50 for adults and GBP 7.50 for children
  • Early check-in fee: GBP 5 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1002 reviews
Rating 8 - Good. 344 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at Wookey Hotel

Our stay was pleasant. The room was large, and everything was in place. It was quiet at night, which is what we wanted. The place is located in nice country surroundings.
Stayed 2 nights in Apr 2025

8/10 Good

Bernie

Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location food comfortable friendly service

Hotel in beautiful valley. Restaurant has big windows for the views. Food and service excellent. We had dinner and breakfast. Very helpful friendly staff on reception and restaurant. Food is pub style. Good value. Comfy bed. Bathroom with bat and shower. Need shower cap uf not wanting to wash hair. Hotel is opposite the mill which houses theatre and is the entrance for Wookey Hole Caves park . We were lucky as there was a talent show in the evening. Wookey Hole Caves were great fun, do go to circus shows in the theatre. Wookey Hole attraction consists of: * Caves tour - we did normal walking, but can book for climbing pot-holing adventure * animatronic dinosaur garden * circus shows * 4D cinema * hall of mirrors * arcades * cave diving exhibition * local archaeology * paper making demonstrations Can go around as many times as you wish Recommend the circus show
Stayed 1 night in Apr 2025

10/10 Excellent

joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at check in very helpful and friendly
Stayed 1 night in May 2025

10/10 Excellent

Hielen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute, had a great experience. Fantastic room (large, double window and with bath tub), free parking and a generous breakfast for £10. Front desk staff very helpful. I loved everything
Stayed 1 night in May 2025

8/10 Good

Haidee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely break and staff were friendly and excellent.
Stayed 3 nights in Apr 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities
The beds and pillows could have been softer
Stayed 2 nights in Apr 2025

8/10 Good

J

Stayed 1 night in Apr 2025

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

An excellent stay and lovely room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the ladies at breakfast was amazing and ridiculously helpful. Some of the
Stayed 4 nights in Apr 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always.

Great location for stop over ,have stayed here many times ,lovely friendly service ,clean ,comfortable rooms ,quirky decor ,good food will definitely return again.
Stayed 1 night in Apr 2025

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative thing was lack of soundproofing, could hear next doors TV and talking, because we had ajoining doors even though we only had 1 room? Luckily they were reasonably quiet, otherwise it would've been a nightmare
Stayed 4 nights in Apr 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

The second time have stayed here as its a really good hotel. I had a disabled room which was roomy with a big bathroom with a walk in shower and a sturdy seat. The breakfasts were delicious and most of the choices offered a gluten free option. The staff here are really friendly and efficient and everyone is made to feel welcome. There was a small leak under the washbasin in the disabled toilet. I reported it to Diane on reception and the toilet was repaired with in a couple of minutes! Once again this was a very good stay and it will be my 1st choice anytime I visit Somerset.
Stayed 3 nights in Apr 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

nicola

Liked: Cleanliness, staff & service
The amenities were poor as in food wise there was not much to choose from on the menu at wookey hole or in the only pub near the property
Stayed 2 nights in Apr 2025

6/10 Okay

Annabelle

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Andreea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families. Just OK for couples. Very clean and tidy. Very quiet at night. In a beautiful little village.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Amenities
Ideal location for visiting the surrounding areas, friendly staff and nice food
Stayed 3 nights in Apr 2025