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Lakes Hotel and Spa

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Photo gallery for Lakes Hotel and Spa

Front of property
2 bars/lounges, poolside bar
Penthouse with Roof Top Hot Tub (Adults Only) | Living area
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Small Double

Small Double

Small Double

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six)

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three)

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only)

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Ground Floor Double

Ground Floor Double

Ground Floor Double

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Lakes Hotel and Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Lakes Hotel and Spa's great location. During your stay, you're just a quick walk from Lake Windermere. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at The Bar, a bistro that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 15 hot tubs
  • Indulge with facials, body scrubs, or body wraps at Lakes Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Lake Windermere and 4 minutes by foot from Bowness Pier
  • Airport shuttle service available for a fee
Lakes Hotel and Spa offers its guests a full-service spa, 15 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Lakes Hotel and Spa. For a fee, parking is available.

This 5-star Windermere hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (GBP 12 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 16 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1049 out of 1281 reviews
Rating 8 - Good. 132 out of 1281 reviews
Rating 6 - Okay. 73 out of 1281 reviews
Rating 4 - Poor. 18 out of 1281 reviews
Rating 2 - Terrible. 9 out of 1281 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, highly recommend.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for shops etc , but had all meals in hotel and great food .
Sushi at restaurant in hotel was the best and staff can't do enough for you , worth a visit .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alister

Liked: Cleanliness, amenities, property conditions & facilities
Yes was great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Narjeet Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, will visit again
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Wonderful stay complimented by great staff and beautiful setting
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff spotless rooms. Amazing onsite restaurant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very friendly staff, beautifully presented hotel, excellent facilitates and in a very handy location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 5th time staying and it never disappoints. Staff always friendly and hot tubs in the room are perfect for chilling in after a long walk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, all the staff are polite and welcoming and all the food and drinks are excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff especially Andy the concierge, will definitely stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Room was perfect,staff helpful will definitely be staying here again in the future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Staff were so friendly, attention to detail was wonderful. Hot tub in room was fantastic with a great view.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Great spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 1 night stay. Stay were lovely and the hotel is beautiful. Very clean with lots of nice extra added touches. Can’t wait to return for another trip
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, lovely staff, absolutely loved the hot tub!! Great location no complaints here!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the highlight of our stay! The hottub was beautifully clean and had an amazing view over the lake
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, lovely location, amazing food, the best!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing spa resort. Amazing staff. Amazing hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Davinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Asian restaurant was very good and the cocktail bar also, up to London standards. spa a bit busy at times but still very enjoyable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff, food and spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, lovely staff and the spa is a must to visit as well as Mizumi for wonderful food and atmosphere. We will certainly return again - hopefully soon.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

millie

Liked: Cleanliness, staff & service, amenities
staff lovely and helpful and room was gorgeous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good overall experience
Stayed 2 nights in Mar 2026