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Macdonald Old England Hotel & Spa

4.0 star property

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Exterior
Breakfast, dinner served; British cuisine, garden views
Exterior
Superior Suite, 1 Double Bed
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
23 Church Street, Windermere, England, LA23 3DF
  • Place, Lake Windermere
    ‪1 min walk‬
  • Place, Bowness Pier
    ‪2 min walk‬
  • Place, World of Beatrix Potter
    ‪4 min walk‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed

Family Room, 1 Double Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Macdonald Old England Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Macdonald Old England Hotel & Spa offers 106 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Macdonald Old England Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Windermere. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the pool and the location
  • Steps from Lake Windermere and 4 minutes by foot from World of Beatrix Potter
Macdonald Old England Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4973 square feet (462 square meters) and includes conference space. A children's pool, a sauna, and a library are also featured at the family-friendly Macdonald Old England Hotel & Spa. Parking is available for a fee.

This 4-star Windermere hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.
Onsite venue - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Terrace Lounge & Cocktail - This bar serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terrace Lounge & Cocktail

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,973 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in hallways (99 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • Lift (183 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Macdonald Old England Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Everything about this say was perfect. The staff were lovely, the room was beautifull with the view over the lake and was very clean and tidy. The food was delicious. We will be stopping again when we are in your direction
Stayed 2 nights in Jan 2026

10/10 Excellent

W

Stayed 1 night in Jan 2026

8/10 Good

Gav

Stayed 1 night in Jan 2026

8/10 Good

Tony, Liverpool

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will start with the negatives first. 1. Parking after I booked was £25 per night which you don't have to go with, opted for parking in Glebe Road for £21.60 for 3 days which is a 5 minute walk from the hotel, all amenities are within a 5 minute walk from the hotel so no need to drive anywhere. 2. Breakfast was nice but most of the options on the menu are with a £5 supplement added on top if you've already paid for B&B. 3. Spa facilities are not what you would expect for the price, consists of a swimming pool and a place to receive treatments nothing more, little disappointing if I'm honest. These are the only 3 negatives. Hotel very clean and the room we booked was very nice, staff were really friendly. We didn't have food in the hotel apart from breakfast so can not comment on this or drinks as we enjoyed the restaurants and bars within walking distance from the hotel, atmosphere around the area was brilliant. Already looking at booking our next stay and wouldn't hesitate staying at the Macdonald Old England again apart from the first three negatives hotel was really nice. Was a bit sceptical after reading some reviews but our experience was brilliant.
Stayed 2 nights in Jan 2026

6/10 Okay

David

Stayed 2 nights in Jan 2026

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, beautiful views from lounge and breakfast rooms. Little bit tired in places but would recommend
Stayed 1 night in Dec 2025

6/10 Okay

Jeremy

Travelled with partner
Disliked: Property conditions & facilities
Breakfast was quite a poor standard. Improve variety of everything and increase the stations. Install a decent coffee machine to give a variety of drinks rather than the insanely strong pot of coffee that was too strong to stir never mind drink. Install toasters and bread station with bread loaf selection and artisanal rolls. Hot trays with large scale food production rather than individual serve to table. Lose the tinned fruit and serve fresh produce. It’s mean and outdated. Guests expect a very good breakfast and this was not.
Stayed 1 night in Dec 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good afternoon, I am sending an email in regards to my stay at the Macdonald Old England Hotel and Spa last night, checking out this morning where we had 2 bedrooms. Unfortunately, the experience was extremely disappointing and fell well below the standard expected of your hotel. Throughout the night, we were subjected to persistent loud pigeon cooing and repeated thudding against the window, which was jammed shut and very dirty. Although bird deterrent spikes were fitted to the window still, a section was clearly broken or missing, allowing pigeons and black birds to sit there throughout the night, repeatedly banging against the window and causing constant noise. This disturbance continued for hours and made sleep almost impossible. In addition to this, there were loud banging noises from downstairs during the early hours, as well as clearly intoxicated guests causing significant disruption in the hallway at around 2:00 am. The combined impact of these issues resulted in a severely broken night’s sleep. A quiet, comfortable room is a basic expectation, and the level of disruption experienced was completely unacceptable. We are extremely unhappy with this stay and feel it represents a failure in both guest management and basic maintenance. Given the circumstances, I am requesting a full refund for the night. I would appreciate this matter being taken seriously and look forward to your prompt response. Kind regards, Peter Buxton Room 240 and 239
Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Stayed 1 night in Dec 2025

8/10 Good

KEVIN

Stayed 3 nights in Dec 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Dear McDonald Team, We booked our stay to enjoy the pool and spa facilities. On arrival, we found the pool was extremely cold due to a boiler fault and unusable. We were not informed of this before arrival or at check-in. This significantly affected our stay and meant the break did not meet expectations. We believe a partial refund, discount, or a complimentary night would be fair compensation and look forward to your response. Kind regards, David
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

6/10 Okay

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Could do with more staff at breakfast as we waited 10 minutes with staff avoiding looking at us until we got a table.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely stay. Great room, very nice breakfast and the staff were all very helpful and friendly. The christmas decorations made the whole stay feel very festive. The kids loved everything about it. The spa swimming pool was a little on the cold side but ok.
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful stay with our grandchildren in December, the hotel was beautiful and the seasonal decorations where truly spectacular. The staff were very friendly and welcoming and our room was fabulous with a queen size bed as well as bunk beds for the children. The dining room was beautiful, spacious and spotlessly clean with wonderful views of the lake. Would 100% stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Siobhan

Stayed 2 nights in Nov 2025

10/10 Excellent

Siobhan

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2025

6/10 Okay

Katie

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel is very dated, in need of modernisation throughout.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, comfy beds
Stayed 2 nights in Oct 2025

2/10 Terrible

Ashish

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
This hotel hasn’t got anything, in toiletries they just had shower gel, on asking about dental kit and moisturiser, staff just said there is a Tesco nearby go and buy from there. Plus they charged £25 per night for parking, proper London price in off peak time. Location is good, everything else is rip-off. Please go only if you get at very low price
Stayed 1 night in Nov 2025