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4.3 out of 5

"We stayed for 2 nights with our 3month old baby and it was our first trip away as a family of 3. We booked a standard family room and it was great to ... " More

By a verified traveller on Sat 29 Apr 2023

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Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€153* Per night/room 21 May - 22 May

Superior Room, 1 Double Bed (Super Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed (Superior Feature Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the pool at Macdonald Old England Hotel & Spa. During your stay, you're just a quick walk from Lake Windermere. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy British cuisine at The Restaurant at Macdona, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and nice bathrooms
  • Steps from Lake Windermere and Bowness Pier

Macdonald Old England Hotel & Spa ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Macdonald Old England Hotel & Spa

Everyone (12) Couples (2)
5 out of 5
We stayed for 2 nights with our 3month old baby and it was our first trip away as a family of 3. We booked a standard family room and it was great to have a room with so much space (essential when there are so many things to bring with a baby!). The staff were all lovely, service excellent at breakfast and the location couldn’t be better. Our baby slept very well and also enjoyed his first swim in the fabulous hotel pool - it was so warm which definitely helped. We’ll be back!

Posted by on 29 Apr 2023

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Comment from Hotel Management

30 Apr 2023 by Agata, General Manager

Dear Amy, Thank you for your review following your recent stay with us. I am delighted to see that you enjoyed your first family getaway. Thank you for complementing the team. I do hope you are already planning another visit to the Old England Hotel.

5 out of 5

Posted by on 20 Aug 2020

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5 out of 5
Very nice hotel lovely food.....staff very welcoming.

Posted by on 2 Feb 2020

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2 out of 5

Posted by on 29 Sep 2019

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Comment from Hotel Management

29 Oct 2019 by Michelle

Thank you for your review, please advise on issues that you had so that we can review with the team in the areas of concern. Thank you Michelle

4 out of 5
the environment and location is perfect , but some staff's service and facility is not good as it should be. Regards

Posted by on 10 Jul 2019

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3 out of 5
Nice hotel but a little bit dated, bedroom was a good size and bathroom was excellent, safe in the room was faulty I was told they would get an engineer to fix it but that never happened, no hairdryer in the room and had to ask three times before one was provided. Restaurant was sadly a big let down the breakfast size was tiny (baked bean came in one of those little pots other restaurants would give you ketchup in) evening meal menu does not change day to day so if like us you go half board the options are very limited (only one vegetarian option) waiters were friendly enough but seemed in constant fear of getting moaned at by the management (which was a lot and for no good reason) Would I stay here again, yes as it’s in a great location but I would find alternative eating arrangements

Posted by on 15 Jun 2019

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5 out of 5

Posted by on 27 Nov 2018

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4 out of 5
Pros: Position.
Cons: install a lift.
Nice stay.Nice hotel.Breakfast wasn't the best but ok.

Posted by on 2 Mar 2018

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5 out of 5

Ideal location and friendly staff

The staff were really helpful and we even got a free upgrade. The spa was excellent and staff very helpful. Breakfast was really good, excellent selection and hot food cooked perfectly. Only issue was prices of food, drinks and parking but found free parking a short walk away and plenty of nice pubs and eating places nearby

Posted by , from Blackpool on 7 Feb 2018

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4 out of 5
Lovely hotel in a prime location. Breakfast overlooking the lake can't be beaten.

Posted by , from Lancashire on 29 Nov 2017

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About the Macdonald Old England Hotel & Spa

Location 23 Church Street, Windermere, England LA23 3DF

Property Features

Macdonald Old England Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4973 square feet (462 square metres) and includes conference space. A children's pool, a sauna, and a library are also featured at the family-friendly Macdonald Old England Hotel & Spa. Parking is available for a fee. This 4-star Windermere hotel is smoke free.

  • 106 guestrooms or units
  • 4 levels
  • Conference rooms
  • 4973 sq ft of conference space
  • 462 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Windermere Station (2.5 km / 1.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Macdonald Old England Hotel & Spa offers 106 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Restaurant at Macdona – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Terrace Lounge & Cockta – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 6
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.00 per person
  • Secured self-parking fee: GBP 20.00 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Old England
  • Macdonald Hotel Old England
  • Macdonald Old England
  • Macdonald Old England Hotel
  • Macdonald Old Hotel
  • Old England
  • Old England Hotel
  • Old England Macdonald
  • Old England Macdonald Hotel
  • Old Macdonald Hotel
  • Hotel Macdonald Old England
  • Macdonald Old England & Spa
  • Macdonald Old England Hotel & Spa Hotel
  • Macdonald Old England Hotel & Spa Windermere
  • Macdonald Old England Hotel & Spa Hotel Windermere

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.