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Hyatt Regency Xi An

5.0 star property

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Photo gallery for Hyatt Regency Xi An

2 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Exterior
Lobby lounge
Indoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Gym
  • Breakfast available

Explore the area

View in a map
988 Qujiangchi East Road, Qu Jiang New District, Xi'an, Shaanxi, 710061
  • Place, Giant Wild Goose Pagoda
    โ€ช3 min driveโ€ฌ
  • Place, Shaanxi History Museum
    โ€ช5 min driveโ€ฌ
  • Place, Xi'an Bell Tower
    โ€ช9 min driveโ€ฌ
  • Airport, Xi'an (XIY-Xianyang Intl.)
    โ€ช36 min driveโ€ฌ

Room options

View all photos for Room, 1 King Bed (Club Access)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed (Club Access)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Club Access)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Single Beds (Club Access)

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Regency, Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Premium bedding, free minibar, in-room safe, individually decorated

Regency, Executive Suite

  • 150 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Single Beds

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Lake View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Single Beds, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

  • 60 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, Connecting Rooms

Family Suite, Connecting Rooms

Family Suite, Connecting Rooms

  • 150 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite, Connecting Rooms (Premium)

48-inch LCD TV with premium TV channels, TV, iPod dock

Family Suite, Connecting Rooms (Premium)

  • 200 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Hyatt Regency Xi An

Luxury hotel with 2 restaurants connected to the convention center in Xi'an
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a 24-hour business center are onsite. Change of towels is available on request.
Hyatt Regency Xi An offers 298 accommodations with iPod docking stations and free minibar items. These individually decorated and furnished accommodations include day beds. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ispa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

With your stay at Hyatt Regency Xi An, you're connected to the convention center and just a quick walk from Tang Paradise. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with garden views at Market Cafรฉ, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages or aromatherapy at ispa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Giant Wild Goose Pagoda and a few minutes from Shaanxi History Museum
Hyatt Regency Xi An offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/cafรฉ. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hyatt Regency Xi An. Self parking is free.

This Art Deco Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Market Cafรฉ - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Hu Pan - This restaurant specializes in Chinese cuisine. Open daily.
The Lounge - This coffee shop overlooks the garden and specializes in Fusion cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 228 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hu Pan
  • Market Cafรฉ
  • The Lounge

Things to do

  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Xi An

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 466 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 228 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 466 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Xi Hotel Xi'an City
Hyatt Regency Xi Xi'an City
Hyatt Regency Xi
Hyatt Regency Xi An Hotel
Hyatt Regency Xi An Xi'an
Hyatt Regency Xi An Hotel Xi'an

Reviews

Hyatt Regency Xi An Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 72 out of 94 reviews
Rating 8 - Good. 16 out of 94 reviews
Rating 6 - Okay. 4 out of 94 reviews
Rating 4 - Poor. 1 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days.
Stayed 5 nights in Jun 2025

10/10 Excellent

Qiong

Travelled with family
Liked: Amenities
High quality facility and good service.
Stayed 1 night in Jun 2025

10/10 Excellent

Khary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay hotel
Stayed 1 night in Jun 2025

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sae Eun

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing looking property.. and the staff are amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Peng, Hartsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Peng, Hartsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Peng, Hartsdale

good
Stayed 1 night in Dec 2024

10/10 Excellent

David TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious clean and quiet room. good service from all staff. good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Amenities, property conditions & facilities
Opulent hotel lobby and lobby area, very helpful staff. Long walk to my room. My only comment was how dark the bathroom lighting is especially around the sink area. But the manager brought a portable light, which was very nice of him. Excellent hotel. With a shopping mall across the street, with many restaurants.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a conference and stayed 4 nights. I had a wonderful stay, with staff making me feel so welcome.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Hua

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

JAEKYONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์œ„์น˜ ์ข‹๊ณ  ์พŒ์ ํ•œ ๋ฐฉ๊ณผ ์นœ์ ˆ๋„ ์ตœ์ƒ์˜ ๊ฐ•์ถ” ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.

๊ฐ€์กฑ์—ฌํ–‰์œผ๋กœ 3๋ฐ• ๋จธ๋ฌผ๋ €์Šต๋‹ˆ๋‹ค. ํ˜ธํ…” ๋ฐ”๋กœ ์•ž์— ์‡ผํ•‘๋ชฐ์ด ์žˆ์–ด์„œ ์‹์‚ฌํ•˜๊ณ  ๊ฐ„๋‹จํ•œ ๊ฐ„์‹๊ฑฐ๋ฆฌ ๊ตฌ๋งคํ•˜๋Š”๋ฐ ์•„์ฃผ ํŽธ๋ฆฌํ–ˆ์Šต๋‹ˆ๋‹ค. ํ˜ธํ…” ์ผ๋ฐ˜ ์ง์›๋“ค์€ 5์„ฑ๊ธ‰ ํ˜ธํ…”์— ๋น„ํ•ด ์˜์–ด ์†Œํ†ต์ด ์›ํ™œํ•˜์ง€๋Š” ์•Š์•˜์ง€๋งŒ Duty Manager๋ถ„๋“ค์€ ์˜์–ด๋ฅผ ์ž˜ ํ•˜์…”์„œ ํฌ๊ฒŒ ๋ถˆํŽธํ•จ์€ ์—†์—ˆ์Šต๋‹ˆ๋‹ค. ์ผ๋‹จ, ๋ฐฉ์€ ์ƒ๋‹นํžˆ ํฌ๊ณ  ์พŒ์ ํ–ˆ์œผ๋ฉฐ ์ง์›๋“ค ์นœ์ ˆ๋„๋Š” ์ตœ์ƒ์ด์˜€์Šต๋‹ˆ๋‹ค. ํŠนํžˆ ์กฐ์‹๊ณผ ์ €๋… ๋ท”ํŽ˜ ์‹๋‹น์˜ ์ง์›๋“ค์€ ์ •๋ง ์นœ์ ˆํ•˜๊ณ  ์Œ์‹๋„ ์•„์ฃผ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ์ €๋…๋ท”ํŽ˜๋Š” ๋ท”ํŽ˜ ์‹๋‹น์ž„์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ  ๋‹จํ’ˆ ๋ฉ”๋‰ด๋กœ ๋ž์Šคํ„ฐ์™€ ์—ฐ์–ด๋ฅผ ์ฃผ์–ด์„œ ๊นœ์ง ๋†€๋ž์Šต๋‹ˆ๋‹ค. ํฌ๋ฆฌ์Šค๋งˆ์Šค ์‹œ์ฆŒ์ด์—ฌ์„œ ํŠน๋ณ„ํžˆ ์ œ๊ณตํ•˜๋Š” ๋ฉ”๋‰ด์˜€๋Š”์ง€๋Š” ์ž˜ ๋ชจ๋ฅด๊ฒ ์ง€๋งŒ์š”. ์ฒ˜์Œ์—๋Š” ์ž˜๋ชป ์ฃผ์‹œ๋Š” ์ค„ ์•Œ๊ณ  ๊ฑฐ์ ˆํ–ˆ๋Š”๋ฐ ๋ท”ํŽ˜์— ํฌํ•จ์ด๋ผ๊ณ  ํ•˜์‹œ๋”๋ผ๊ตฌ์š”. ๋‹ค์Œ์— ์‹œ์•ˆ์— ๋‹ค์‹œ ๊ฐ€๊ฒŒ ๋˜๋ฉด ๋˜ ๋‹ค์‹œ ๋ฐฉ๋ฌธํ•˜๊ณ  ์‹ถ์€ ๊ฐœ์ธ์ ์œผ๋กœ๋Š” ๋งŒ์กฑ๋„ ์ตœ์ƒ์˜ ํ˜ธํ…”์ด์˜€์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lee Chong

Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

YUE

Business traveller, Travelled with group
Liked: Cleanliness
The check in was slow because the front desk could not find my booking. They failed to provide useful information about local dinning in the neighborhood and recommendation on tourist attraction. Their insufficient service does not match a luxury hotel like theirs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mei, Pasadena

Stayed 7 nights in Nov 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, amazing breakfast, rooms were big and spacious. Staff spoke perfect English. I would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Myunghwa

Stayed 1 night in Dec 2022

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

6/10 Okay

Tarun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

if a good value fine, otherwise far from attractio

Hotel is not centrally located to much of the main attraction. Staff is friendly, rooms are big and overall nice appearance inside and out. A few main issues, had this strange smell in the hotel, stronger in the rooms, the toiletries scents were so strong it stayed on your body and clothes for an entire day. Like I said above, location to mall/restaurant great but to local attractions not so much Mold growing on the balcony walls
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019