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Ibis Aix en Provence Hotel

3.0 star property

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Exterior
Pet-friendly
Breakfast, lunch, dinner served; local cuisine
Business centre
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Chemin des Infirmeries, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place, Granet Museum
    ‪3 min drive‬
  • Place, Hôtel de Caumont - Centre d'Art
    ‪3 min drive‬
  • Place, Cours Mirabeau
    ‪3 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.0 out of 10
Very good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bedroom, 1 Double Bed and 1 Single Sofa Bed

Bedroom, 1 Double Bed and 1 Single Sofa Bed

Bedroom, 1 Double Bed and 1 Single Sofa Bed

8.8 out of 10
Excellent
(6 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Ibis Aix en Provence Hotel

Hotel in Aix-en-Provence with a 24-hour front desk and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and dry cleaning. Change of towels is available on request.
Ibis Aix en Provence Hotel offers 124 accommodations with hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with digital channels. Bathrooms include showers.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ibis Aix en Provence Hotel. During your stay, you're just a quick walk from La Torse. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at NOMAD
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes bike rentals
  • Steps from La Torse and 12 minutes by foot from Parc de la Torse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Ibis Aix en Provence Hotel. Free self parking is available.

This 3-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
NOMAD - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 13.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOMAD

Things to do

  • Bicycle rentals
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day, plus a deposit of EUR 5 per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.9 per person
  • Pet deposit: EUR 5 per night
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Ibis Aix en Provence
Ibis Aix
Ibis Aix en Provence
Ibis Aix en Provence Hotel
Ibis Aix Hotel
Ibis Hotel Aix en Provence
Accor Aix En Provence
Kyriad Mas Des Oliviers Hotel Aix-En-Provence
Ibis Aix En Provence
Ibis Aix en Provence Hotel Hotel
Ibis Aix en Provence Hotel Aix-en-Provence
Ibis Aix en Provence Hotel Hotel Aix-en-Provence

Reviews

Ibis Aix en Provence Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 260 out of 692 reviews
Rating 8 - Good. 293 out of 692 reviews
Rating 6 - Okay. 99 out of 692 reviews
Rating 4 - Poor. 22 out of 692 reviews
Rating 2 - Terrible. 18 out of 692 reviews

Reviews

4/10 Poor

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is not a walking distant to Office of the Tourism. The place is clean, WiFi is good but the important thing is the Aircondition..very poor air condition..sweating in the middle of the nigth…they provided as with electric fan but don’t help. It’s must cooler in the outside, I don’t know why. This hotel offer the bear minimum, no fridge, or ice machine, the cup they provided is disposable cup in which Easily deform after 1 use. The bathroom felt like a pop up bathroom. At least 30 minutes walking to the nearest grocery and eatery.
Stayed 6 nights in Jul 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located a 60 euro taxi ride or 35 Euro ride from MRS airport (for two). Check-in quick and straightforward. Staff speak English and were always happy to help. Room quite small, but clean. Single beds with mattress toppers. Breakfast same each day. Not a massive selection but good enough for the money. Swimming pool clean. Outside toilets not open. Not a lot to do around the hotel, but supermarket within a 10 minute walk and a 25m outside pool (pool of the Olive Groves) also within around 10 minutes walk. Number 8 bus stop immediately outside hotel entrance to take you into town for 1.2 euros.
Stayed 3 nights in Jun 2025

6/10 Okay

david

Travelled with family
Stayed 2 nights in May 2025

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice in Aix-en-Provence

Excellent service by all staff, friendly and kind. Restaurant is nice and food was good. Even though the location seems a bit remote from the centre of town, it is not and a short walk brings you to two cafés. Lots of parking outside the green exclusion zone and very pleasant grounds. About a half hour pleasant walk to the old city and less to the Mazarin neighborhood.
Stayed 1 night in Apr 2025

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Its ok, clean and basic, what you would expect for the price.
Stayed 1 night in Mar 2025

6/10 Okay

Donald

Stayed 1 night in Oct 2024

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a one night stop over, lots of parking, quiet area. Room was clean and modern, not spacious but bed was very comfortable. A pleasant area to sit outside in the evening for a drink downstairs. Breakfast was good, lots of choice.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Short drive to the center of town and a very good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Elisabeth, San Antonio

Liked: Staff & service
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Ali

Pleasant staff. Clean and spacious rooms. Rooms got everything one needs for a short quiet stay. The swimming pool is an added bonus. Location ideal for visiting Aix centre as bus 8 stop next to the hotel takes you to Aix in about 15 minutes
Stayed 1 night in Jul 2024

4/10 Poor

CL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Be very careful on food options

Room okay, facilities okay and staff seemed friendly. Only thing was food available from seven pm and wasn’t told food available earlier at bar. Went down after 7pm with kids and the plat du jour was a filet dorade fish dish that I didn’t think kids would cope with, looked at pizza on a bar menu and told no as it was now restaurant service. The menu I saw in the lift was quite fancy stuff and ended up me and kids didn’t get anything to eat. Nearest McDonald’s was ‘Mcdrive’ only at that time and my spoken French nowhere good enough to verbally order. If I’d known to order pizza before 7 I would have done and my own fault for not asking enough questions after a long drive. So, ask if you’ve kids in tow ask the menu options so you don’t get caught out. We skipped our paid for breakfast next morning as didn’t seem any point in bothering after not getting to eat previous night.
Stayed 1 night in Jul 2024

10/10 Excellent

Wilder

Stayed 1 night in Jul 2024

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and nice, the cafeteria was adequate, breakfast was really excellent but the nicest thing was the large park like garden to sit out in. We did not use the pool. Sadly the outdoor chess set was missing a number of pieces. you would think management would notice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander, Bedford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

paskalle

Travelled with partner
Liked: Staff & service
The staff was very kind but it was not very clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent for our one night stay. Nice garden and pool. Beside the bus terminus to city centre. Good parking Perfect for our stay. Would stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On our way home

Best night sleep in 3 weeks. The bed and pillows are perfect. Wonderful staff, courteous, friendly, professional.
Stayed 1 night in May 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Room was clean
Stayed 1 night in Oct 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Yves Henri S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Jason

Business traveller

Not a business hotel

I was disappointed with this hotel. The room did not have a safe, nor did the people at the front desk have access to a safe. The hotel did not have ironing boards and the iron they had stained my shirt. Nor were there any laundry facilities at the hotel. The people at the front desk were all very young and could not make recommendations about places to eat or about travel options to the airport/Marseille.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Exceeded expectations

Great hotel for visiting Aix-en-Provence. The bus station next to the hotel is very nice. Rooms are clean and comfortable. The staff are friendly and helpful. Free parking is a plus. Would definitely stay again.
Stayed 1 night in Jun 2023