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5.0 out of 5

"Nice place excellent price " More

By a verified traveller on Sat 09 Dec 2023

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€54* Per night/room 20 May - 21 May

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Sercotel Ciutat d'Alcoi, you're just a quick walk from Refugio de Cervantes. Free WiFi in public areas, a gym and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Within a 15-minute walk of Refugio de Cervantes and Church of Santa Maria
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Sercotel Ciutat d'Alcoi ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Sercotel Ciutat d'Alcoi

Couples (1)
5 out of 5
Nice place excellent price

Posted by , from Volketswil on 9 Dec 2023

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About the Hotel Sercotel Ciutat d'Alcoi

Location Calle Colon, 1, Alcoy, Alicante 3802

Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9268 square feet (861 square metres) and includes a conference centre. An airport shuttle (available on request) is available for a fee. A health club, a library, and multilingual staff are also featured at the business-friendly Hotel Sercotel Ciutat d'Alcoi. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4-star Alcoy hotel is smoke free.

  • 84 guestrooms or units
  • Conference rooms
  • 9268 sq ft of conference space
  • 861 sq. m of conference space
  • Built in 2004
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Alcoi Station (2.8 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Pet Policy

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 for adults and from EUR 10.9 for children
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Ciutat d'Alcoi Marriott
  • AC Ciutat d'Alcoi Marriott Alcoy
  • AC Hotel Ciutat d'Alcoi Marriott
  • AC Hotel Ciutat d'Alcoi Marriott Alcoy
  • AC Hotel Ciutat d'Alcoi Alcoy
  • Hotel Sercotel Ciutat d'Alcoi Alcoy
  • AC Ciutat d'Alcoi Alcoy
  • AC Ciutat d'Alcoi
  • AC Hotel Ciutat d'Alcoi by Marriott
  • Hotel Ciutat d'Alcoi Alcoy
  • Ciutat d'Alcoi Alcoy
  • Ciutat d'Alcoi
  • Sercotel Ciutat d'Alcoi Alcoy
  • Sercotel Ciutat d'Alcoi
  • Hotel Ciutat d'Alcoi
  • AC Hotel Ciutat d'Alcoi
  • Sercotel Ciutat D'alcoi Alcoy
  • Hotel Sercotel Ciutat d'Alcoi Hotel
  • Hotel Sercotel Ciutat d'Alcoi Alcoy
  • Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.