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Apartamentos Carlos V

3-star property
C/ Pollentia 2, Alcúdia, Mallorca (01) 562 1066
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4.0 out of 5
Very good!
See all 7 ebookers Reviews

"Location was excellent and staff very helpful Strange smell in entrance hall " More

By a verified traveller on Mon 26 Aug 2019

Points Of Interest

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Family Apartment, 2 Bedrooms

Bed Count 3 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Basic Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Apartamentos Carlos V, you're just a quick walk from Xara Gate. Features include free WiFi in public areas.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Services include luggage storage and a virtual front desk
  • Just a 3-minute drive from Alcúdia Port and 10 minutes from Pollensa Port
  • Dogs welcome for a fee

Apartamentos Carlos V ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Apartamentos Carlos V

Couples (6) Family (1)
5 out of 5
Location was excellent and staff very helpful Strange smell in entrance hall

Posted by on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Diana

Thank you for rating us! Your opinion helps us do better our job. We hope that you are going to visit us again!

3 out of 5

Couple getaway

We have stayed here before and found the office staff were helpful,but this was not so on this occasion.The rooms have been updated so that the kitchen is very tiny with very poor fittings,no kettle etc.However the hotel is well situated in town of Alcudia and there is a roof that you can go up to and the views of surrounding area are great.Overall it is good value but the kitchen area definately needs to be better equipped.The hotel is very near to the bus station so it is easy to get around and the buses are frequent .

Posted by on 27 Sep 2014

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3 out of 5

Good value for money

I found the apartments extremely convenient-great location. They are extremely spacious. There was also a supermarket nearby so it was very easy to get anything we needed. There were great places nearby too, to get something to eat. I was disappointed that the whole time we were there the towels were never changed. We were there four nights. Also, the air conditioning didn't work very well, it just seemed to blow the hot in the room out again. Very hard to cool the room down, was easier to open the windows,but this wasn't possible at night. They did their annual maintenance on lifts there too-in June-winter would probably be a more suitable time for this rather than the busy season. Carrying cases up four flights of stairs wasn't easy!

Posted by on 26 Jun 2011

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3 out of 5

aardig appartement midden in oude centrum

Carlos V is direct in het oude centrum gelegen en vlakbij de grote supermarkt Mercadona (5 min lopen). Daarnaast beschikt dit hotel over een groot dakterras dat een mooi uitzicht geeft over Alcudia en de bergachtige omgeving. Verder zijn de appartementen zelf ruim en de bedden comfortabel. Minder te spreken zijn wij over de erg kleine en incomplete keuken. De koelkast had een vriezer die het niet deed en een koelkastvak waarvan het plastic stuk was. Het bestek was karig en de koekenpan was erg vies bij aankomst. Verder is de vermelde schoonmaak van 2 maal per week erg oppervlakkig en 1 maal is deze zelfs overgeslagen. Dit hebben wij wel als teleurstellend ervaren. In het algemeen geef ik dit hotel een beoordeling van 3.0/5.0

Posted by on 21 Sep 2015

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5 out of 5

Super

Accueil superbe, le personnel surtout le monsieur du bar est d'une gentillesse extraordinaire. L'appartement est immense, tout est là pour passer une bonne nuit et pour ne pas se sentir à l'étroit. Tout est à proximité, sortie dans le centre à pied... Que du bon.

Posted by on 27 May 2013

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5 out of 5

Satisfaits

Agréable surprise en arrivant, l'appartement était vraiment plus grand que la description!! Bon emplacement dans Alcudia. Petit détail peut être à améliorer, l'accueil quand on arrive aprés 16h: Nous l'avions précisé, et il s'en fallu de justesse pour récupérer les clés! Simplement fournir le code de la petite boite à clef à l'entrée Merci

Posted by on 1 Mar 2013

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4 out of 5

Séjour 2 semaines à Majorque

L'appartement hôtel est situé au nord de l'île à Alcudia #env 50 km de Palma# - idéal pour les vacanciers qui aiment le calme et pour visiter une grande partie de l'île. Rapport Qualité / Prix du restaurant de l'hôtel excellent ouvert uniquement le midi. Personnel sympa - Chambre très propre entretenue 3 fois par semaine par le personnel de l'hôtel. Bémol cependant : besoin d' améliorer l'isolation thermique de la cuisine notamment + clim trop bruyante pour rester allumée la nuit.

Posted by on 13 Dec 2012

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About the Apartamentos Carlos V

Location C/ Pollentia 2, Alcúdia, Mallorca 7400

Property Features

As a guest of Apartamentos Carlos V, you'll find express check-out and a lift. Public spaces have free WiFi. This 3-star Alcúdia hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • Built in 1987
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Apartamentos Carlos V offers 16 air-conditioned accommodations with a safe and blackout curtains. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 36-inch LCD televisions come with cable channels. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Safe
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [Alcudia Petit Hotel, Carrer d'En Serra, 23, 07400 Alcúdia]. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 4:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Please note: guests must contact the property prior to arrival to arrange check-in. Guests may choose self check-in at the property location, or in-person check-in at Alcudia Petit Hotel located 656 feet (200 metres) away from the property at Carrer d'En Serra, 23, 07400 Alcúdia.

The check-in location differs from the property location. To check in, guests will need to go to Alcudia Petit Hotel, Carrer d'En Serra, 23, 07400 Alcúdia
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 7.0 per day.

Pet Policy

  • Pets: EUR 100 per pet, per day
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Virtual front desk
  • Private entrance
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Guests will receive an email with special check-in instructions
  • Property registry number - A/1584
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 100 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Carlos V
  • Apartamentos Carlos V Alcudia
  • Apartamentos Carlos V Aparthotel
  • Apartamentos Carlos V Aparthotel Alcudia
  • Apartamentos Carlos V Alcudia, Majorca
  • Apartamentos Carlos v Hotel Port d`Alcudia
  • Apartamentos Carlos V Alcudia
  • Apartamentos Carlos V Hotel
  • Apartamentos Carlos V Alcúdia
  • Apartamentos Carlos V Hotel Alcúdia

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.