De Keyser Hotel

4.0 star property

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Photo gallery for De Keyser Hotel

A group of flamingos in a pond with a building in the background.
A bench with a red cushion on a tiled balcony overlooking a historic building with a dome and the sign "MIDDENSTATIE".
A De Keyser Hotel sign with a large floral arrangement in front.
Breakfast, lunch and dinner served
A modern interior with a curved wall, a staircase, and a door.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
De Keyserlei 66 - 70, Antwerp, 2018
  • Place, De Keyserlei
    ‪1 min walk‬
  • Place, Century Center
    ‪1 min walk‬
  • Place, Antwerp Zoo
    ‪1 min walk‬
  • Airport, Antwerp (ANR-Antwerp Intl.)
    ‪7 min drive‬

Room options

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

De Keyser Hotel

A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
De Keyser Hotel offers 123 accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Antwerp hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the overall property condition at De Keyser Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Century Center. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from De Keyserlei and Century Center
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly De Keyser Hotel. An airport shuttle at scheduled times is available for a fee.

This 4-star Antwerp hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM.
Emerald - This bar serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to 11:00 PM (EUR 23 per day)
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.58 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Airport shuttle fee: EUR 11 per person (one way)
  • Airport shuttle fee per child: EUR 11.00 (one way), (from 2 to 11 years old)
  • Nearby parking fee: EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
De Keyser Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Keyser
De Keyser Antwerp
De Keyser Hotel
De Keyser Hotel Antwerp
Hotel Keyser
Alfa De Keyser Antwerp
Hotel Alfa De Keyser
Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

De Keyser Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 206 out of 1003 reviews
Rating 8 - Good. 417 out of 1003 reviews
Rating 6 - Okay. 243 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sheela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, near train station. Spacious room and plenty of choices for breakfast
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Lars

Disliked: Amenities, property conditions & facilities
Very nice pictures of the surroundings, not so many from the actual hotel… very basic, no bar, no iron. Still they have put up 4 stars on the outside.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very close to train station and restaurants.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Parishkrit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and many stores and restaurants nearby.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities
Next to the trainstation, everything walking distance, chinese restaurant in the hotel was fantastic
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Maarten van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean, spacious rooms
Stayed 6 nights in Dec 2024
Verified

6/10 Okay

Per

Liked: Cleanliness
Disliked: Amenities
No bar. No ice machine. No resturant. No windows in breakfast room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RECOMMEND BREAKFAST W/STAY

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Property is having some aging and closure issues, but it's ideally located, has a friendly staff, and is well-priced.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Miss N M

It was ok. Good location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Right there in the center of Antwerp. Very friendly staff.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and breakfast is excellent

The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Decent hotel with good location.

The hotel's staff was basically friendly and helpful. Location of the hotel was convenient just beside of the Central Station. In the hotel room there were some needs and malfunction like air condition. Breakfast was okay.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Kevin

Disliked: Amenities, property conditions & facilities
Location location location but that's it...this hotel does not live up to its 4star rating. We will not stay there again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.
Stayed 3 nights in Oct 2022
Verified

6/10 Okay

Jake

Liked: Staff & service
Great location. Could smell neighbour smoking on balcony inside
Stayed 1 night in Feb 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Close rmto train station
Stayed 2 nights in May 2024
Verified

6/10 Okay

Rita

Liked: Staff & service
Could do better. Beds are super thin (just a mattress topper, no mattress) and only 2 tiny pillows.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Joost

Liked: Cleanliness, staff & service
Good location, good bed and a simple breakfast. Everything you need. It’s not the newest hotel. But that is fine.
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place to stay. At 2:30 in the morning there was someone banging on every door on our floor and yelling. This went on for 20 minutes and the hotel staff did nothing. Stay away from this dirty and very old hotel.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant. The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to say

Hello That hotel it’s not 4 star hotel it’s like 2 star Room’s are not good sorry to say that
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

aran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not well maintained pillows are just bad overall rooms empty
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Ramesh

Disliked: Cleanliness, property conditions & facilities
Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good
Stayed 1 night in Dec 2023