Mercure Pont d'Avignon Centre

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Mercure Pont d'Avignon Centre, Avignon, current page

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4.4 out of 5

Excellent!

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"We stayed in a standard room, which pleasingly was much bigger than expected. However, whilst I had requested a walk-in shower, we were actually given ... " More

By a verified traveller on Wed 29 Aug 2018

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Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

€125* Per night/room 1 Jun - 2 Jun

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Mercure Pont d'Avignon Centre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym and bicycles to rent
Guests speak favourably about the location and the breakfast
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Mercure Pont d'Avignon Centre ratings based on 5 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 5.0 out of 5.0

Room comfort 5.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Pont d'Avignon Centre

4 out of 5

Excellent location in centre of town

Pros: The fact that it is a short walk from the Pont Saint-Benezet, Palais des Papes and Place de l'Horloge, which is the main area in the city.

Cons: The decor is a little dated and tired around the edges (woodchip wallpaper in the room!!) but these are minor grumbles.

Location: About as close to the main sights as it is possible to get.

We stayed in a standard room, which pleasingly was much bigger than expected. However, whilst I had requested a walk-in shower, we were actually given a disabled access bathroom which had no enclosure or shower curtain, with the result that the whole bathroom was soaked everytime we showered. Regardless of this, we had a very enjoyable stay. Once issue with the room was that, on our last day, the lock mechanism on the door failed once the cleaner had been in, resulting in the door being left unlocked whilst we were out sightseeing. It was only by chance that we wanted to drop back some shopping that meant we found this issue. Nonetheless, reception reacted very quickly and an engineer was on site in a few minutes meaning that we were free to continue our sightseeing whilst it was being repaired.

Posted by David, from London on 29 Aug 2018

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Comment from Hotel Management

20 Oct 2018 by Nicolas P, Reception Manager

Dear David, Thank you for taking time sharing your experience in our hotel. We are glad you had a pleasant stay with us. We are sorry that the bathroom did not suits you. Our walk-in showers are all for disabled. We apologize for the trouble with the lock mechanism. But as you said we alway do our best to fix anything as fast as possible. We hope to welcome you again very soon.

4 out of 5

excellant location

Very good. Expensive breakfast but close to cafes so we used to go out for breakfast.

Posted by roger the dodger on 3 Aug 2013

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4 out of 5

Bon emplacement, centré. Très bon petit-déjeuner. Le ice tea maison est très bon :)

Posted by Christophe on 2 Oct 2023

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Comment from Hotel Management

6 Oct 2023 by Christophe

Merci beaucoup pour votre commentaire.Nous espérons avoir le plaisir de vous accueillir à nouveau.Cordialement.

5 out of 5

Très bonne séjours, sauf le fait que la chambre été un peu chaude de plus

Posted by Felipe, from Aix en Provence on 13 Feb 2017

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5 out of 5

Mehr im Stadtzentrum geht nicht!

Unkomplizierter Aufenthalt. Es hat alles, was man braucht.

Posted by MB, from B on 12 Aug 2016

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About the Mercure Pont d'Avignon Centre

Location Rue Ferruce Quartier Balance, Avignon, Vaucluse 84000

Property Features

Deli
Conference centre
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Television in lobby
Lift
No smoking on site
Bar or lounge
Dining venue

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bicycle rentals on site
Golfing nearby
Boat tours nearby

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Comprehensive food waste policy
Electrostatic spray is not used for disinfection
Cashless transactions are available
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities on-site
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Mobile key entry is not available
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
No gap period between guest stays

Hotel Names

Mercure Pont
Mercure Pont d'Avignon
Mercure Pont Hotel
Mercure Pont Hotel d'Avignon
Pont d'Avignon
Accor Pont d Avignon
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre
Mercure Pont D'avignon Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Avignon
Mercure Pont d'Avignon Centre Hotel Avignon

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.