See all properties

Western House Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Western House Hotel

Terrace/patio
Executive Double Room, 1 Bedroom
Lobby lounge, garden views, open daily
Property entrance
Fountain

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

View in a map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    ‪1 min walk‬
  • Ayr Town Hall
    ‪13 min walk‬
  • Ayr Beach
    ‪3 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(28 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Indoor pool

Fairfield House - Ayr

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 770 reviews
Fairfield House - Ayr

About this property

Western House Hotel

Victorian hotel with free valet parking and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a conference center. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Western House Hotel. During your stay, you're just a quick walk from Ayr Racecourse. You'll find features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy Modern European cuisine at Jockey Club Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Ayr Racecourse and 7 minutes by car from Robert Burns Birthplace Museum
  • Ferry terminal shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Western House Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Ayr hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
Jockey Club Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lounge Bar - Overlooking the garden, this lobby lounge specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1909
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Western House Hotel offers transfers from the ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 650 out of 910 reviews
Rating 8 - Good. 184 out of 910 reviews
Rating 6 - Okay. 52 out of 910 reviews
Rating 4 - Poor. 13 out of 910 reviews
Rating 2 - Terrible. 11 out of 910 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent. The outside of the building within the rooms in it seemed a bit rundown, but the actual rooms were newly updated and very clean and spacious. There were lovely towels and a robe and slippers. The bed was very comfortable. There was a kettle with coffee and tea and shortbread cookies at the bedside. The staff were incredibly friendly and helpful, I was very impressed and highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in the main house, tasty breakfast and comfy bed. Always a good stay at the western house.
Stayed 1 night in Jun 2025

10/10 Excellent

Fraser Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great character old building Amazing

Great stay from start to finish. Very comfortable bed .had dinner and breakfast . Food was amazing service from all staff was excellent. Stayed in an executive room in main building . Grounds so nice and tidy . Should be charging a lot more for food and room . Would definitely go back
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Stayed 1 night in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and the hotel is well kept with everything you need.
Stayed 1 night in May 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back

Great overnight stay. Been several times, be happy to return and to recommend. Lovely accommodation and very friendly staff in a beautiful setting.
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Stayed 2 nights in May 2025

10/10 Excellent

Brock, Victorville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in was easy and the room is really nice. All staff involved have been wonderful and accommodating.
Stayed 1 night in May 2025

6/10 Okay

Róisín

Disliked: Staff & service
I found the staff to be so impolite and unhelpful.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie

Travelled with family
On arrival met by very friendly and helpful staff. Obviously great location for Ayr race course. Food was very nice and good breakfast choices.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racenight 🏇

Went to the Spring Racenight, stayed overnight. A great afternoon/evening. Lovely hotel, staff friendly, food very good. Will definitely go back. Amazing time 🌟
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Lovely place, good quality. Just two points 1) signage in car park and to reception needs to be improved 2) breakfast was slow coming, and if delay was due to kitchen being busy it would have been nice to know as we felt as if forgotten
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly suggest

This is one o the cleanest hotels we have stayed in. The restaurant was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Very large rooms bed so comfortable great sleep. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

lee

Stayed 1 night in Apr 2025

8/10 Good

Nigel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have stayed many times at this hotel, but there is a worrying trend of getting rid of baths in rooms and installing showers, a lot of people love s bath !
Stayed 1 night in Apr 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities

Why do you never get the room pictured !!

Disappointed not to get the room as pictured or requested when there was still 5 to choose from when booked
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely stay

I was really surprised at how lovely this hotel is. My room was delightful , all the staff in each department were excellent. I will defiantly stay here again
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

6/10 Okay

kieran

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025