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4.5 out of 5

"Food, staff and really just about everything perfect " More

By a verified traveller on Sun 16 Aug 2020

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Twelve Hotel. During your stay, you're just a quick walk from Galway Bay. Free WiFi in public areas, free self-parking and 2 restaurants are available. This 4-star hotel has 47 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with iPod docking stations, LCD TVs and DVD players
  • Free WiFi
  • Free self-parking
  • Enjoy regional cuisine at West Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Indulge with body scrubs, manicures and pedicures or reflexology at Le Petit Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have great things to say about the dining, from the breakfast and restaurant to the bar
  • Just a 3-minute walk from Galway Bay and a 4-minute drive from Silver Strand

Superior Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
€115* Per night/room 1 Nov - 2 Nov

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite X11

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Funnymoon Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Twelve Hotel ratings based on 4 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Twelve Hotel

Couples (3) Family (1)
5 out of 5
Food, staff and really just about everything perfect

Posted by on 16 Aug 2020

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5 out of 5
Coffee machine in room was a nice touch. Wooden floors in room well-maintained

Posted by on 5 Aug 2019

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4 out of 5

Exceptional Breakfast

The greeting that we got on arrival & the speedy processing of our registration made for a very good first impression. The room was spacious , clean & well appointed . The only negative was the bright blue standby light on the TV that stayed on all night. The staff were great & the breakfast was exceptionally good , one of the best hotel breakfasts that I've had in a long time. I would definitly recommend the Twelve Hotel & look forward to staying there again soon.

Posted by on 6 Oct 2015

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4 out of 5

Amazing staff

From the moment of arrival (where we were offered a welcome drink) it was clear that the staff were exceptional and very friendly. Room was spacious and bathroom was lovely, with bathrobes and slippers provided. Restaurant was also of a high standard, particularly dessert which can often be a let down. It was extremely busy though, therefore I would probably recommend booking in advance? All in all a wonderful, relaxing stay. I will definitely be back!

Posted by on 15 Jan 2013

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About the The Twelve Hotel

Location Barna Village, Galway, Galway

Property Features

The Twelve Hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A library, a terrace, and tour or ticket assistance are also featured at the business-friendly The Twelve Hotel. Free self parking is available. This 4-star Galway hotel is smoke free.

  • 47 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Galway Station (9.1 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

The Twelve Hotel offers 47 forms of air-conditioned accommodation with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 8:30 AM to 10:00 AM.

West Restaurant – This restaurant specialises in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Pins Gastro Bar – This gastropub specialises in local cuisine and serves breakfast, lunch and dinner.

Pizza Dozzina Artisanal – This restaurant specialises in Italian cuisine and serves lunch and dinner.

The Pins Bakery Shop – On-site coffee shop.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Sailing nearby

Spa Services

Le Petit Spa has 1 treatment room. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

  • Number of treatment rooms 1
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Twelve Barna
  • Twelve Hotel Barna
  • The 12 Hotel
  • The Twelve Hotel Galway/Barna, Ireland
  • Twelve Hotel
  • Twelve Hotel Barna
  • The Twelve Hotel Galway/Barna
  • The Twelve Hotel Hotel
  • The Twelve Hotel Galway
  • The Twelve Hotel Hotel Galway

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.