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Mercure Benidorm

4.0 star property

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Photo gallery for Mercure Benidorm

A beach with palm trees and colorful beach huts.
A poolside area with lounge chairs, a table with a drink, and a view of the pool.
An outdoor bar area with a tiled counter, wicker chairs, and a large umbrella.
A modern bathroom with a wooden vanity, a bed with white linens, and a shower area.
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Place, Poniente Beach
    ‪6 min walk‬
  • Place, Parc d'Elx
    ‪6 min walk‬
  • Place, Llevant Beach
    ‪12 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪48 min drive‬

Room options

View all photos for Privilege, Double Room, 1 King Bed, Terrace

A hotel room with a bed, a bedside table with a lamp, a vanity with a mirror, a towel rack, and a window with curtains.

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a bed, a desk, a chair, a small trash bin, and a balcony with a pool.

Deluxe Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Duplex, 1 King Bed, Terrace

A modern interior with a sofa, dining table, chairs, a wicker chair, and a staircase.

Duplex, 1 King Bed, Terrace

  • 71 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

A sunlit outdoor seating area with a wooden table and chairs, a small round table, and a view of the street and greenery.

Standard Room, 1 Queen Bed, Terrace (XL)

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, Terrace, Sea View

A bathroom with a freestanding bathtub, a showerhead, and a window with a view of buildings.

Suite, Terrace, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 King Bed, Terrace

A hotel room with a bed, a nightstand, a lamp, a ceiling fan, and a balcony with outdoor furniture.

Privilege, Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Terrace

A bathroom with a marble sink, a mirror, a towel rack, and a shower area.

Standard Room, Terrace

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Mercure Benidorm

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Benidorm. During your stay, you're just a quick walk from Parc d'Elx. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Malaspina
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Within a 15-minute walk of Llevant Beach and Poniente Beach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Mercure Benidorm offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Benidorm.

This 4-star Benidorm hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 17 per night)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 341 reviews
Rating 8 - Good. 74 out of 341 reviews
Rating 6 - Okay. 20 out of 341 reviews
Rating 4 - Poor. 4 out of 341 reviews
Rating 2 - Terrible. 3 out of 341 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely pool area. Staff excellent they really are the best selling point of the hotel very professional and friendly. Finally food quality better than some 5 star hotels I have stayed in.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Gary Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Good location, room quite basic but clean,breakfast plentiful, good value hotel.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel. Really clean
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, fantastic shower. Staff helpful and comfortable air conditioning.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff were friendly hotel If you want to relax and unwind this is definitely the place to stay
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 14 nights in Oct 2025
Verified

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members at the hotel are so helpful and always greet you with a smile. They made our stay very comfortable throughout the duration we were there. Hotel itself is very well maintained and nicely kept. Breakfast menu is wonderful. Very quite hotel and we had a nice relaxing holiday. Thank you. 😊
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

J d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely lovely, the staff were very king and thoughtful, I messaged ahead of our arrival as it was my partners birthday and they organised the room with a nice card and prepaid beverages for our arrival. Breakfast was nice not much variety but for a small hotel it’s understandable. Very happy with our stay, thank you so much.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

A great Hotel where the staff were all excellent
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
A little oasis away from the chaos of Benidorm
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities
Everything perfect.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, room cleaners were very good, wood use this hotel again
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Attentive staff and a well stocked breakfast buffet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Claire Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, short walk to the old town. Lovely hotel & staff very friendly & welcoming.
Stayed 4 nights in May 2025
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was overall very good, breakfast was excellent, evening meal could be a better quality of the meats used were not what you expect from a 4 star hotel but evening meal wasn’t expensive. Room again was excellent
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Fraser James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was fantastic from start to finish. The staff were so friendly, attentive and expertly saw to any requests we had, which were very few. The included Breakfast was amazing, fresh and delicious. We loved the exterior, around the pool. With all the trees, it provided an oasis of calm and felt like we could've been on a tropical island. The internal soft lighting, chilled music and ample seating areas further enhanced the premium feel of the hotel. Altogether we enjoyed a fantastic break.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel!! Would definitely stay again.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel , beautiful interior and bedroom was excellent, very clean and tidy , highly recommend.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girls holiday

Lovely comfy hotel and great staff
Stayed 2 nights in Jul 2025