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Mercure Benidorm

4.0 star property
VIP Access

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Photo gallery for Mercure Benidorm

Beach nearby
Standard Room, 1 Queen Bed, Terrace (XL)
Lunch and dinner served, Mediterranean cuisine
Lunch and dinner served, Mediterranean cuisine
Daily English breakfast (EUR 15 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida de Panama, 5, Benidorm, Alicante, 03500
  • Place, Poniente Beach
    ‪6 min walk‬
  • Place, Llevant Beach
    ‪12 min walk‬
  • Place, Balcony of the Mediterranean
    ‪14 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privilege, Double Room, 1 King Bed, Terrace

Eco-friendly toiletries, hair dryer, towels, soap

Privilege, Double Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex, 1 King Bed, Terrace

Duplex, 1 King Bed, Terrace

Duplex, 1 King Bed, Terrace

  • 71 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Terrace (XL)

Standard Room, 1 Queen Bed, Terrace (XL)

Standard Room, 1 Queen Bed, Terrace (XL)

9.6 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace, Sea View

Suite, Terrace, Sea View

Suite, Terrace, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 King Bed, Terrace

Privilege, Room, 1 King Bed, Terrace

Privilege, Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Terrace

Standard Room, Terrace

Standard Room, Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Mercure Benidorm

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Benidorm offers 186 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Memory foam beds feature down comforters. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Benidorm hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Benidorm. During your stay, you're just a quick walk from Parc d'Elx. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Malaspina
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Within a 15-minute walk of Llevant Beach and Poniente Beach
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Benidorm offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Mercure Benidorm.

This 4-star Benidorm hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.
Malaspina - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 17 per night)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Malaspina

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 17 per night (820 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Benilux
Benilux Hotel
Benilux Park
Benilux Park Benidorm
Benilux Park Hotel
Hotel Benilux
Hotel Benilux Park
Hotel Benilux Park Benidorm
Hotel Benilux Park
Mercure Benidorm Hotel
Mercure Benidorm Benidorm
Mercure Benidorm Hotel Benidorm
Mercure Benidorm (Opening Jun 2022)

Mercure Benidorm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 202 out of 285 reviews
Rating 8 - Good. 63 out of 285 reviews
Rating 6 - Okay. 15 out of 285 reviews
Rating 4 - Poor. 2 out of 285 reviews
Rating 2 - Terrible. 3 out of 285 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in an ideal location near the old town, the hotel is quite modern and contemporary, and the staff were very helpful. Our suite was well appointed, but there were a couple of paint patches in need of an little attention.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
A little oasis away from the chaos of Benidorm
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The most amazing staff x
Stayed 4 nights in Nov 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel and staff.
Stayed 14 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
The Hotel was Style over substance, Decor of the hotel was stunning, Breakfast was ok, evening meal was awful cold, limited selection of food, recycled food, not good. Pool area is stunning but so many beds are in the shade. Rooms look nice but no practical, Beds rock hard, pillows awful, no mirror to do makeup or hair other than the shower door, or a mirror which is way too high.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
staff were friendly, room cleaners were very good, wood use this hotel again
Stayed 4 nights in Oct 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay at Mercure Benidorm

We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Jodie

Stayed 4 nights in Oct 2025

10/10 Excellent

Tina

Stayed 3 nights in Oct 2025

6/10 Okay

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
Stayed 7 nights in Oct 2025

10/10 Excellent

dave

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good Hotel

A great Hotel where the staff were all excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and beautifully designed. Great pool and breakfast service. Only negative were the pillows that were too firm
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!
Stayed 3 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a perfect location. Staff super warm, friendly and attentive (especially Mishel, Wander and Augustina). Really good selection/quality of food available. Highly recommend and will definitely return.
Stayed 4 nights in Sep 2025

8/10 Good

Daniel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not enough cleaning staff, room only cleaned at 5pm on day two
Stayed 3 nights in Sep 2025

2/10 Terrible

Lesley

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Sold a room that is not available
Stayed 1 night in Sep 2025