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Mercure Hotel Berlin Zentrum

3.0 star property

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Photo gallery for Mercure Hotel Berlin Zentrum

Bar (on property)
Superior Room, 1 Queen Bed
Interior
Interior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Fuggerstr. 8, Berlin, BE, 10777
  • Zoo Berlin
    ‪14 min walk‬
  • Kurfürstendamm
    ‪14 min walk‬
  • Potsdamer Platz
    ‪5 min drive‬
  • Berlin (BER-Brandenburg)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 1 Double or 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Twin Room, 1 Double or 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 20.0 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Hotel Berlin Zentrum

Art Deco hotel with a 24-hour front desk connected to a shopping center in Berlin
This smoke-free hotel features a bar/lounge, a snack bar/deli, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Mercure Hotel Berlin Zentrum offers 78 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Berlin Zentrum. During your stay, you'll be connected to a shopping center, and just a quick walk from Nollendorfplatz. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Zoo Berlin and Kurfürstendamm
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Hotel Berlin Zentrum.

This 3-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Berlin Mercure Hotel
Mercure Berlin Zentrum
Mercure Hotel Berlin
Mercure Hotel Berlin Zentrum
Mercure Hotel Zentrum
Scandotel Castor Berlin
Scandotel Castor Hotel Berlin
Mercure Hotel Berlin Zentrum Hotel
Mercure Hotel Berlin Zentrum Berlin
Mercure Hotel Berlin Zentrum Hotel Berlin

Mercure Hotel Berlin Zentrum Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 267 out of 899 reviews
Rating 8 - Good. 454 out of 899 reviews
Rating 6 - Okay. 130 out of 899 reviews
Rating 4 - Poor. 35 out of 899 reviews
Rating 2 - Terrible. 13 out of 899 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murray

Stayed 2 nights in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff were friendly and the room was clean and well furnished. I would be happy to stay there again.
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

H R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Oct 2024

2/10 Terrible

Peter

No refund no compassion

I was ill and tried to cancel but they kept all my booking no compassion
Stayed 2 nights in Oct 2024

6/10 Okay

andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Desperately needs renovation like the other Mercure just 5 minutes walk away.
Stayed 3 nights in Oct 2024

10/10 Excellent

Randall

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel John Dauzat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

10/10 Excellent

DuPlessis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and price for Folsom Berlin.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Scott

I give this property an average rating. It had everything I needed and the price is fair for what I got. Very bare bones service. They are still doing the whole we dont clean your room every day because of Covid thing, which I find irritating. That’s the trend now, I guess.
Stayed 4 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Disappointing to get single beds after requesting a double one. The single beds kept separating and we nearly fell on the floor until we tied the legs together. Servicing of the room was limited unless a special request was submitted. However the room had good air con, and it was on the shady side of the hotel so out of direct sunlight. Overall quite good.
Stayed 7 nights in Jul 2024

10/10 Excellent

nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice and clean and great shower, comfy beds.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erik

Stayed 3 nights in Jun 2024

10/10 Excellent

JAYANTH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood, very good breakfast. Interiors seemed a little dated.
Stayed 4 nights in May 2024

6/10 Okay

Jacqui

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Yingqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for leisure travellers to Berlin
Stayed 2 nights in Mar 2024

6/10 Okay

M.

Liked: Staff & service
Disliked: Cleanliness

Only the location is great

This wasnt my first stay in this hotel. Location is great. The hotel itself is so so. Nothing extra. Mold in the shower that it rises the question why did i suffer with nail fungus after January stay. Provided shower gel and liquid soap empty, bathroom bin full of trash after previous guest. Asked to store a suitcase for hour or two, that is not a free service anymore. It really is getting ridiculous.
Stayed 3 nights in Mar 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower; helpful staff
Stayed 4 nights in Feb 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

M.

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Barry

Travelled with group
Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe clean comfortable place to sleep

Nice lodging close to public transportation, friendly reception staff. Elevator is a bit slow though. Room was clean and comfortable.
Stayed 3 nights in May 2023