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22 Jan 2020 by SMARTments business Berlin KARLSHORST
Lieber Bronco, vielen Dank für Ihren Aufenthalt und Ihr Feedback. Wir freuen uns, dass es Ihnen in unserem Haus gefallen hat. Gleichzeitig bedauern, wir, dass der Aufenthalt hinsichtlich des vermissten Personals am Wochenende, des nicht geöffneten Cafés "CO.ME.IN" am Sonntag sowie der erhöhten Geräuschkulisse außerhalb unseres Gebäudes nicht zu Ihrer vollsten Zufriedenheit verlief. Um unserem Personal eine Verschnaufpause zu ermöglichen, ist unsere Rezeption am Wochenende und unser Café am Sonntag nicht besetzt. Alternativ steht bei dringenden Fällen unser Serviceteam außerhalb der Öffnungszeiten telefonisch zur Verfügung. Gerne möchten wir Ihnen bei Ihrem nächsten Aufenthalt eine ruhiger gelegene Unterkunft in unserem Haus ermöglichen. Dafür würden wir uns sehr freuen, wenn Sie eine kurze entsprechende Notiz zur Lage bei Ihrer nächsten Reservierung hinterlassen. Bis hoffentlich ganz bald wieder, Ihr SMARTments business Berlin KARLSHORST Team
There's a coffee shop/cafe on site. WiFi is free in public spaces. The eco-certified SMARTments business Berlin Karlshorst also features a vending machine, concierge services, and laundry facilities. This Berlin aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
SMARTments business Berlin Karlshorst offers 151 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
