4/10 Poor
David
Travelled with group
22 Apr 2025
This is not a hotel. It’s just an accommodation provider that does not care about you and your stay.
For long stays they are offering one room service after that or for short stays you have to pay! This is quite ridiculous for the price of the stay when compared to actual hotels close by for the same price! You have to collect your towels at reception if you want new ones!
The noice from the staff when cleaning in the morning is annoying. You will be awake from 8am with them talking loudly and moving stuff around.
The spa offering is poor being open from 3pm to 9pm. If you are visiting you won’t be there at those times. Surly opening at 10am is not unreasonable!
The only positive is the location is easy to access and safe!
Cannot recommend anyone to stay at this hotel. Also remember this is no longer an Axel Hotel! It is LGBT friendly as opposed to being an LGBT hotel.
David
Stayed 4 nights in Apr 2025