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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Lunch and dinner served
Superior Twin Room (Lodge)
Indoor pool
Front of property
BBQ/picnic Area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Eryri National Park
    ‪1 min walk‬
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 2 Single Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lledr Valley and 9 minutes by foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 768 reviews
Rating 8 - Good. 214 out of 768 reviews
Rating 6 - Okay. 63 out of 768 reviews
Rating 4 - Poor. 18 out of 768 reviews
Rating 2 - Terrible. 6 out of 768 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2025

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice, comfy clean room. Friendly staff and great customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Bronwyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean, brilliant amenities and very helpful staff
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent 👌 staff friendly ,only snag was having to walk outside to the pool in the bad weather but thats all .
Stayed 3 nights in Oct 2025

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff were outstanding
Stayed 2 nights in Oct 2025

10/10 Excellent

Nigel

Stayed 1 night in Oct 2025

6/10 Okay

Iain

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Check in was fine so was the room though it is old - long time since had a 14inch tv screen - but clean and comfortable. It was the breakfast that let it down. The buffet was laughable, the older lady who served us was very grumpy and the english was the absolute minimum to call it an english breakfast - though did have magnificent poached egg!
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Karl

Stayed 1 night in Oct 2025

4/10 Poor

Terry

Liked: Staff & service, room comfort
Disliked: Cleanliness
After spending over £500 on our special weekend away. The front door was broken and very heavy to pull open and walk through the room was nice well presented but I was very disappointed on the restaurant on our room card and on checking in it stipulated food was served until 20:30 we turned up at 8 only to be told they had changed the times the week before did show them our room card but it was out of their hands so we had to have a taxi into the town. Overall for the price very disappointing.
Stayed 2 nights in Oct 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, the gym great and staff very friendly. Breakfast sausages weren't the best and poached eggs overcooked so need to sort those out
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very helpful, friendly staff. The food in the bar was excellent with good service. Easy walking distance to a good range of shops, bars and restaurants. Lovely relaxing spa facilities after a day out walking. Good central location for walkers. Accomodation was comfortable and clean. Would give it a higher rating than 3 star. Would definitely recommend to family and friends.
Stayed 4 nights in Sep 2025

6/10 Okay

Aaran

Disliked: Cleanliness, staff & service, property conditions & facilities

ok

Parking was good staff were helpfull. Room wasn’t a deluxe lodge as stated very over due a make over and it was 2 single beds put together which I find wrong when stated it’s a double room!
Stayed 2 nights in Oct 2025

10/10 Excellent

Alayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely area to stay. Hotel staff pleasant and helpful. Free parking. Rooms were comfortable, hotel had excellent dining facilities, bar and reception area. Attached spa was perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was great nice little gym. Bar area lovely breakfast great. 10 min gentle walk into town , chalets might benefit a little from a makeover but clean and comfortable
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four day stay

Stayed 4 nights in Sep 2025

10/10 Excellent

Ben

Stayed 2 nights in Sep 2025

8/10 Good

Richard

Stayed 2 nights in Sep 2025

8/10 Good

Steve

Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all going well
Stayed 1 night in Sep 2025

10/10 Excellent

Simeon, Northampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent lodge rooms too. Lovely bar and restaurant area, serving a very good menu. On-site leisure club is very good and has a swimming pool, sauna, steam room and gym. Excellent staff, always happy to help and always cheerful. Overall an excellent hotel to explore from in North Wales.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jagjit

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in one of the lodges at the back of the hotel, which is fully refurbished, spotlessly clean and in excellent condition. Each lodge also has its own parking space right outside the front door. The hotel facilities make it feel more like a 4 star hotel. It has an impressive gym and pool/spa, the restaurant is excellent and the breakfast is cooked to order. Also great service from all the staff.
Stayed 2 nights in Sep 2025