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Waterloo Hotel Lodge

3.0 star property

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Spa
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge)
Lunch and dinner served
Superior Twin Room (Lodge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬
  • Place, Zip World Betws-y-Coed
    ‪3 min drive‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Lledr Valley and 9 minutes by foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 455 out of 751 reviews
Rating 8 - Good. 211 out of 751 reviews
Rating 6 - Okay. 61 out of 751 reviews
Rating 4 - Poor. 18 out of 751 reviews
Rating 2 - Terrible. 6 out of 751 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel & friendly staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our two night stay. Absolutely perfect location. Everything you would need.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort

Great stay

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
Stayed 3 nights in Jul 2025

6/10 Okay

Miss Tanisha

Liked: Cleanliness, staff & service
This was a lovely hotel good food and great spa and gym facilities. The room (lodge) could have done with a mini fridge to help keep bottled water cold.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 3 nights in Jul 2025

10/10 Excellent

Cal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret & Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jul 2025

8/10 Good

Nerys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort

Very comfy bed

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of the lodge rooms after doing the Welsh Three peaks. Being able to park right outside the room was a really helpful. The room was spacious and comfortable, and the half price access to health spa was a real bonus. Will be staying again
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quiet, accessible room which was very comfortable. Staff were helpful and pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very comfortable stay in one of the lodges. Great location with lots to see and do in the area, especially if you like outdoor activities. Snowdon hikes are a 15/30 minute drive away depending on what route you take up the mountain. Having free access to the swimming pool and hot tub is wonderful after a days hiking. Only negative was the quality and quantity of the breakfast was a bit lacking.
Stayed 3 nights in Jun 2025

6/10 Okay

Miles

Liked: Cleanliness, staff & service
Property is tired, needs smartening up.
Stayed 3 nights in Jun 2025

6/10 Okay

Gwenfair

Travelled with partner
Liked: Cleanliness, staff & service
Didn't find it had what we've had in other hotels for the price. Have had a lovely modern room with pool and spa for a lot less money in the past..
Stayed 1 night in Jun 2025

10/10 Excellent

Nizam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, very helpful staff. A 3 star hotel that felt like a 4 star one. Good breakfast too. Very impressive.
Stayed 2 nights in Jun 2025

8/10 Good

Marta

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Spacious lounge

Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there
Stayed 1 night in May 2025

4/10 Poor

gareth

Liked: Staff & service
Disliked: Room comfort

Average

When we booked this we where expecting a nice hotel room as shown in the pictures but when we checked in we where put in a apartment at the side with really poor natural light which kind of spoilt our stay
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family

Nice hotel

Nice little place with all amenities catered for. Small pool And added bonus to stay.
Stayed 2 nights in May 2025

6/10 Okay

Jesica Berenice

Disliked: Property conditions & facilities
Stayed 1 night in May 2025