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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Swimmers can enjoy a rectangular pool surrounded by a tiled deck.
Relax in a stylish space with a large bed, two bedside tables, and a desk for work or reading.
Relax in a comfortable living area with a sofa and large window offering a view of the outdoor dining space.
Relax in this inviting space with a sofa, cabinet, and comfortable cushion for lounging.
Enjoy dining in a stylish space with large windows, geometric patterned walls, and a unique ceiling light fixture.

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Gwydyr Forest
    ‪17 min walk‬
  • Zip World Betws-y-Coed
    ‪3 min drive‬

Room options

View all photos for Superior Twin Room (Lodge)

Two single beds with white bedding and pillows, nightstands with lamps, and a large window with a view of greenery.

Superior Twin Room (Lodge)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Relax in a spacious room with a bathtub, a comfortable bed, and a cozy seating area.

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior Lodge)

Relax in a stylish room with a large bed, vertical slat wall paneling, and pendant lighting.

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Relax in comfort with a sofa near a sliding door offering a serene view, a cozy bed, and convenient bedside lamps.

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Lodge)

Relax in a spacious room with a large bed, bedside tables, and a small table near a window offering a view of the surrounding greenery.

Standard Double Room (Lodge)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Enjoy a restful stay in this cozy room with a comfortable bed, flat-screen TV, and sliding door to a garden view.

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Relax in a serene space with a large bed, patterned bedspread, and a unique forest mural.

Double Room (Hotel)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Two single beds with dark headboards and white bedding, a small table and chair, and a window with a view of the surrounding greenery.

Standard Twin Room (Lodge)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Accessible

Rest in comfort on a plush bed with a wooden headboard, surrounded by a rustic, industrial-style wall and natural light pouring in through the window.

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Lledr Valley and 9 minutes by foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 708 reviews
Rating 8 - Good. 200 out of 708 reviews
Rating 6 - Okay. 57 out of 708 reviews
Rating 4 - Poor. 17 out of 708 reviews
Rating 2 - Terrible. 6 out of 708 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Waterloo. The staff were super friendly as well. Would go back any day
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything really good service. Will be recommending to people.
Stayed 2 nights in May 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SHEENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angie, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel for the money

Decent accommodation for the price, good location on the edge of the village, nice to have pool and spa facilities too. room needed a little tlc, shower screen mouldy at bottom edge and extractor was dusty but not end of the world. Staff really friendly and polite,breakfast was good but served way too hot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyrby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in an accessible superior lodge which offered lots of room to manoeuvre in my all-terrain powerchair. The staff were welcoming and friendly and so kind to my assistance dog. Overall a lovely spot to enjoy North Wales.
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Comfortable, friendly staff, great food in choice of 2 restaurants. Great location. Sunny outside seating area too. Free and easy parking.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reall dog friendly with beds in the bar and towels and doggy wash outside. The spa was an added bonus after long walks out.
Stayed 2 nights in Apr 2025

8/10 Good

Glynis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely, receptionist could have been more friendly when we first arrived. A smile goes a long way. A toilet brush in the bathroom would have been nice. Lovely breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely clean room Staff all very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Snowdonia

Excellent stopover,food in the Bar area was well presented and tasted sublime The breakfast offering was considerable and again of good quality
Stayed 1 night in Mar 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Didu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay ,staff very frendly and helpful thank you
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, staff are fantastic

Staff are lovely and so friendly. Breakfast was great. Only thing for me in terms of improvements is the rooms could do with an update, bathroom was lovely and looked recently refurbished but the bedroom was a little dated, maybe an upgraded bed and TV (and I appreciate we're in the most beautiful place in Wales so who needs a TV but after a long day of hiking I know I love to kick back and chill out, especially when it's February and too cold to sit out) and nowadays most hotel rooms have smart TVs) otherwise a lovely experience and the staff do like to make sure you have a lovely experience
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Waterloo Hotel and Lodge. Welcoming. Friendly staff. Inviting rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great.
Stayed 3 nights in Feb 2025

8/10 Good

Kathryn

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of village & pool & very comfortable hotel .
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all very pleasant

Lovely stay, very convenient location- little stores and places to walk nearby but also close enough to travel to Snowdon etc. Staff were friendly and helpful when we needed them and it was a nice, clean and relaxed place to stay for what we needed. It was also nice to be able to use the pool as we arrived early and our room wasn’t quite ready. Didn’t eat there in the evening but the breakfast offering was plenty to load us up before trekking up Snowdon early.
Stayed 1 night in Feb 2025