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Waterloo Hotel Lodge

3.0 star property

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Photo gallery for Waterloo Hotel Lodge

Spa
Superior Twin Room (Lodge)
Reception hall
Superior Twin Room (Lodge)
Lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Gwydyr Forest
    ‪17 min walk‬
  • Zip World Betws-y-Coed
    ‪3 min drive‬

Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

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About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, meeting rooms, and a terrace
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the breakfast
  • Steps from Lledr Valley and 9 minutes by foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 - This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant - This restaurant serves breakfast and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 422 out of 695 reviews
Rating 8 - Good. 196 out of 695 reviews
Rating 6 - Okay. 55 out of 695 reviews
Rating 4 - Poor. 17 out of 695 reviews
Rating 2 - Terrible. 5 out of 695 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely clean room Staff all very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Snowdonia

Excellent stopover,food in the Bar area was well presented and tasted sublime The breakfast offering was considerable and again of good quality
Stayed 1 night in Mar 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Didu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay ,staff very frendly and helpful thank you
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, staff are fantastic

Staff are lovely and so friendly. Breakfast was great. Only thing for me in terms of improvements is the rooms could do with an update, bathroom was lovely and looked recently refurbished but the bedroom was a little dated, maybe an upgraded bed and TV (and I appreciate we're in the most beautiful place in Wales so who needs a TV but after a long day of hiking I know I love to kick back and chill out, especially when it's February and too cold to sit out) and nowadays most hotel rooms have smart TVs) otherwise a lovely experience and the staff do like to make sure you have a lovely experience
Stayed 1 night in Feb 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Waterloo Hotel and Lodge. Welcoming. Friendly staff. Inviting rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, restaurant, bar and rooms we absolutely spotless. Staff were really friendly and helpful. Mobility scooter friendly access was great.
Stayed 3 nights in Feb 2025

8/10 Good

Kathryn

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance of village & pool & very comfortable hotel .
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All in all very pleasant

Lovely stay, very convenient location- little stores and places to walk nearby but also close enough to travel to Snowdon etc. Staff were friendly and helpful when we needed them and it was a nice, clean and relaxed place to stay for what we needed. It was also nice to be able to use the pool as we arrived early and our room wasn’t quite ready. Didn’t eat there in the evening but the breakfast offering was plenty to load us up before trekking up Snowdon early.
Stayed 1 night in Feb 2025

6/10 Okay

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

JUNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money, lovely clean bedroom and delicious food.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Super smashing great. Food was top.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, comfortable and spacious Bonus after a long drive from the Midlands area was relaxation in the swimming pool, jacuzzi and steam room
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. value for money! Comfortable and very clean rooms, excellent food for evening meal and breakfast, Really good swimming pool lovely and clean. We will definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to visit the best sites in Snowdonia , staff really polite and friendly would definitely stay there again .
Stayed 3 nights in Jan 2025

8/10 Good

Matthew

Stayed 1 night in Jan 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Railway line at the back of the room. Water pipes kept me awake. Friendly service good good very good vale
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round enjoyable experience will definitely be back
Stayed 4 nights in Jan 2025

6/10 Okay

Jo

The initial staff were excellent those on duty on our last day in the restaurant quite blunt and unhelpful
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrew

Expedia could not have got it anymore wrong if they tried.I will not be going with you again.As I have been in touch with the Hotel directly.
Stayed 1 night in Jan 2025