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"Very good location! the breakfast in the roof was very cool. Hightly recommend. " More

By a verified traveller on Mon 16 Sep 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Floris Arlequin Grand-Place. During your stay, you're just a quick walk from La Grand Place. You'll find features such as free WiFi in public areas, plus a fitness centre and a bar. This 3-star hotel has 92 rooms over 7 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, hairdryers and desks
  • Free WiFi
  • Grab something to eat at the coffee shop/café or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the helpful staff
  • Steps from La Grand Place and Galeries Royales Saint-Hubert
  • Pets welcome for a fee (restrictions apply)

Superior Twin Room (Grand-Place View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Floris Arlequin Grand-Place ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Floris Arlequin Grand-Place

Everyone (13) Family (1)
4 out of 5
Very good location! the breakfast in the roof was very cool. Hightly recommend.

Posted by on 16 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Guest Relations

Dear Sir, Madam, Thank you for choosing to stay with us in Brussels. I am glad to hear that your stay with us was a memorable one! We are looking forward to welcome you back to the hotel in the future. Warm Regards, Guest Relations

4 out of 5

Posted by on 24 Jul 2019

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Comment from Hotel Management

25 Jul 2019 by Guest Relations

Dear Sir, Madam, Thank you for taking the time to share your feedback. We look forward to welcoming you soon in our hotel. Warm regards, Guest Relations

5 out of 5

Posted by on 10 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by Guest Relations

Dear Sir, Madam, Thank you for the top score! We really appreciate it. Looking forward to welcome you again in the near future. Warm regards, Guest Relations

4 out of 5
Proximité du centre-ville. Salle du petit-déjeuner très agréable.

Posted by on 26 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Guest Relations

Dear Sir, Madam, We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future. Warm regards, Guest Relations

4 out of 5
Hotellin parhaat puolet olivat huippu sijainti ja aamupalahuoneen maisemat. Huono hissi. Hieman äänet kadulta kuuluivat huoneeseen.

Posted by on 25 Mar 2019

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Comment from Hotel Management

27 Mar 2019 by Guest Relations

Dear guest, Thank you for taking the time to share your feedback. Extremely glad that you liked our location and breakfast room scenery.We are sorry about the noise issues you have experienced during the stay. In case you prefer a quieter room, do not hesitate to inform us in advance. Our team is focused on providing our guests the best experience and we are always working to fulfill guest requests upon availability. We look forward to welcoming you soon in our hotel. Warm regards, Guest Relations

2 out of 5

Posted by on 12 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Guest Relations

Dear guest, Thank you for the feedback! If you decide to share more details about your experience, do not hesitate to contact us directly. Looking forward to welcome you again in the future. Warm regards, Guest Relations

2 out of 5
a) Schön sind die Eingangshalle mit Rezeption und Bar, sowie die Aussicht vom Frühstücksraum in der 7. Etage. Sauberkeit des Frühstückraumes war ok, ebenso war das Frühstück in Ordnung. Jedoch blättern Farbe und Putz von den Wänden ab und die Fenster haben Schlieren und sind seit Monaten nicht mehr geputzt worden. b) Ich hatte 3 Einzelzimmer gebucht. Alle Zimmer befanden sich in der 2. Etage mit Blick aus Fenstern auf einen umlaufenden Betongang mit einer ca 1 1/2 m hohen Mauer. Mit Blick zum Himmel konnte man das Wetter bestimmen, obwohl die Fenster Schlieren hatten, die darauf hinweisen, dass sie seit Monaten nicht mehr geputzt worden sind. In den Bädern sind die Fliesen zum Teil ausgebrochen, alte Befestigungslöcher nicht verschlossen. Um Licht am Waschbecken und Spiegel zu haben, musste ich den Duschvorhang auf einem Kleiderbügel aufhängen. Im anderen Zimmer war das Bad so klein, dass man sich an der Toilette vorbei schlängeln musste, um in die Dusche steigen zu können. Die Teppiche sind alt, unterm Bett wurde seit Jahren nicht mehr gesaugt. Das Zimmer wirkt alt und abgewohnt. Mein Fenster konnte man nicht kippen, sonst wäre es aus den Aneln gefallen. Schade, denn die Lage des Hotels ist hervorragend.

Posted by on 20 Feb 2019

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Comment from Hotel Management

23 Feb 2019 by Guest Relations

Lieber Gast, vielen Dank für ihr konstruktives Feedback. Es tut uns sehr leid, dass unserer Service dieses Mal nicht ihren Erwartungen entsprochen hat. Wir hoffen jedoch Sie bald wieder in unserem Hause begrüßen zu dürfen, um Sie die Qualität des Services des Floris Hotel Arlequin Grand Place spühren zu lassen. Bitte scheuen Sie nicht mich jederzeit direkt zu kontaktieren. Mit herzlichen Grüßen, Guest Relations

3 out of 5
Excellent location close to central station and gland place. Accessible but relatively peaceful - hotel "hidden away" in a small alley. Services sufficient for three star hotel, overall appearance slightly worn out.

Posted by on 15 Oct 2018

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Comment from Hotel Management

15 Oct 2018 by Guest Relations

Dear Laura, Thank you very much for the nice review! We are really happy that you liked our location and enjoyed the stay with us. Looking forward to welcome you again. Warm regards, Guest Relations

4 out of 5

Es liegt so günstig

Pros: Die Frühstücksterasse.
Cons: Die Zimmer sind sehr hellhörig. Ich konnte Duschgeräusche auch mitten in der Nacht hören. Das Hotel ist im Umbau, vielleicht läßt es sich ändern.
Location: Das Hotel befindet sich in der Innenstadt, man alles unternehmen, was man will.
Das Hotel liegt so günstig in der Innenstadt. Die Aussicht beim Frühstück ist so toll, daß man ein Crossoint mehr ist. Auch das Frühstück ist sehr umfangreich. Es werden alle Geschmachsnerven bedient. Der Portier erklärt auf deutsch, die Wege um zu den Sehenswürdigkeiten zu kommen. Seine Lieblingsworte"links, links- dann sind sie überall. Alle Sehenswürdigkeiten liegen nah" . Sonst mag keiner Deutsch reden. Führungen durch die Stadt erfolgen englisch, französisch und skandinavisch. Ich hatte mir ein Reisebuch gekauft und erfuhr auch alles. Eigentlich war der Hauptgrund der Reise - der Blumenteppich vor dem Rathaus. Von untern und ganz besonders von oben - vom Balkon des Rathauses- war sehr schön anzuschauen. Das Bier, die Waffeln und die Fritten schmecken super.

Posted by , from Zarnewanz on 20 Aug 2018

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Comment from Hotel Management

25 Aug 2018 by Guest Relations

Sehr geehrte Maja, Wir möchten uns herzlichst bei Ihnen bedanken für die Zeit die Sie sich genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Wir freuen uns zu hören das Ihnen das Hotel gefallen hat und hoffen Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Guest Relations

2 out of 5
Location: Toplage im Zentrum der Altstadt.
Bei der Ankunft im Hotel waren wir geschockt. Die Reception war eine einzige Baustelle. Das Zimmer entsprach höchstens 1 bis 2 Sterne. Frühstück und Lage des Hotels war gut.

Posted by on 20 Aug 2018

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Comment from Hotel Management

5 Sep 2018 by Guest Relations Manager

Lieber Gast, Vielen Dank für Ihre Bewertung. Gastzufriedenheit ist sehr wichtig für uns, wir arbeiten immer daran unsere Dienstleistungen zu verbessern und Ihnen einen angenehmen Aufenthalt im Floris Arlequin Grand Place Hotel zu bieten. Wir hoffen Sie bald wieder in unserem Hause begrüßen zu dürfen. Bitte scheuen Sie nicht mich jederzeit direkt zu kontaktieren. Mit freundlichen Gruessen Guest Relations Manager

About the Floris Arlequin Grand-Place

Location Rue De La Fourche 17/19, Brussels, 1000

Renovations + Closures

This property is closed from 1 March 2020 to 1 March 2021 (dates subject to change).

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Floris Arlequin Grand-Place. This 3-star Brussels hotel is smoke free.

  • 92 guestrooms or units
  • 7 levels
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brussels Airport (BRU) (15.5 km / 9.7 mi)
  • Train station: Central Station (0.7 km / 0.4 mi)
  • Metro station: De Brouckere Station (0.3 km / 0.2 mi)

Room Amenities

Floris Arlequin Grand-Place offers 92 forms of accommodation with a safe and a hairdryer. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

7th Heaven. – This restaurant only serves breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Nearby parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arlequin Grand Place
  • Floris Arlequin
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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.