16 Sep 2019 by Guest Relations
Dear Sir, Madam, Thank you for choosing to stay with us in Brussels. I am glad to hear that your stay with us was a memorable one! We are looking forward to welcome you back to the hotel in the future. Warm Regards, Guest Relations
25 Jul 2019 by Guest Relations
Dear Sir, Madam, Thank you for taking the time to share your feedback. We look forward to welcoming you soon in our hotel. Warm regards, Guest Relations
11 Jul 2019 by Guest Relations
Dear Sir, Madam, Thank you for the top score! We really appreciate it. Looking forward to welcome you again in the near future. Warm regards, Guest Relations
29 Oct 2019 by Guest Relations
Dear Sir, Madam, We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future. Warm regards, Guest Relations
27 Mar 2019 by Guest Relations
Dear guest, Thank you for taking the time to share your feedback. Extremely glad that you liked our location and breakfast room scenery.We are sorry about the noise issues you have experienced during the stay. In case you prefer a quieter room, do not hesitate to inform us in advance. Our team is focused on providing our guests the best experience and we are always working to fulfill guest requests upon availability. We look forward to welcoming you soon in our hotel. Warm regards, Guest Relations
29 Apr 2019 by Guest Relations
Dear guest, Thank you for the feedback! If you decide to share more details about your experience, do not hesitate to contact us directly. Looking forward to welcome you again in the future. Warm regards, Guest Relations
23 Feb 2019 by Guest Relations
Lieber Gast, vielen Dank für ihr konstruktives Feedback. Es tut uns sehr leid, dass unserer Service dieses Mal nicht ihren Erwartungen entsprochen hat. Wir hoffen jedoch Sie bald wieder in unserem Hause begrüßen zu dürfen, um Sie die Qualität des Services des Floris Hotel Arlequin Grand Place spühren zu lassen. Bitte scheuen Sie nicht mich jederzeit direkt zu kontaktieren. Mit herzlichen Grüßen, Guest Relations
15 Oct 2018 by Guest Relations
Dear Laura, Thank you very much for the nice review! We are really happy that you liked our location and enjoyed the stay with us. Looking forward to welcome you again. Warm regards, Guest Relations
25 Aug 2018 by Guest Relations
Sehr geehrte Maja, Wir möchten uns herzlichst bei Ihnen bedanken für die Zeit die Sie sich genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Wir freuen uns zu hören das Ihnen das Hotel gefallen hat und hoffen Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Guest Relations
5 Sep 2018 by Guest Relations Manager
Lieber Gast, Vielen Dank für Ihre Bewertung. Gastzufriedenheit ist sehr wichtig für uns, wir arbeiten immer daran unsere Dienstleistungen zu verbessern und Ihnen einen angenehmen Aufenthalt im Floris Arlequin Grand Place Hotel zu bieten. Wir hoffen Sie bald wieder in unserem Hause begrüßen zu dürfen. Bitte scheuen Sie nicht mich jederzeit direkt zu kontaktieren. Mit freundlichen Gruessen Guest Relations Manager
This property is closed from 1 March 2020 to 1 March 2021 (dates subject to change).
There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Floris Arlequin Grand-Place. This 3-star Brussels hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Floris Arlequin Grand-Place offers 92 forms of accommodation with a safe and a hairdryer. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
7th Heaven. – This restaurant only serves breakfast.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.