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4.3 out of 5

"Perfect hotel and location, loved the roons, breakfast, etc so close to all sights, all walking distance. " More

By a verified traveller on Wed 01 Jan 2020

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Hotel Description

Novotel Brussels off Grand'Place's central location gets high marks from our customers. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 1989, this 4-star hotel has 140 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre and a playground
  • Guests have great things to say about the helpful staff and the central location
  • Steps from La Grand Place and Galeries Royales Saint-Hubert
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€90* Per night/room 16 May - 17 May

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Novotel Brussels off Grand'Place ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Brussels off Grand'Place

Everyone (8) Family (2)
5 out of 5
Perfect hotel and location, loved the roons, breakfast, etc so close to all sights, all walking distance.

Posted by on 1 Jan 2020

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4 out of 5

Posted by on 5 Dec 2019

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5 out of 5
My stay was excellent. Staff were courteous and helpful at all times. I had only one issue that my room door was faulty and I only discovered on the last day that it did not lock when I closed it. Bit unnerving to know I may have slept in unlocked room.

Posted by , from London on 2 Sep 2018

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3 out of 5

Very central location

Pros: Good location, nice staff
Cons: The beds
Location: Very central location, close to Grand Place. Lots of restaurants and food available around it. Two minute walk to Gare Central railway station.
Very welcoming friendly staff.We were upgraded to executive room. Strange layout,toilet just inside the room door, very tiny, we could barely close the door when using it. Then you went through an inner door to the shower/ handbasin room and on into the bedroom area. Not a bad room, we had requested two beds,when we arrived one double bed and what looked like a sofa bed. We rang reception and were told on the phone, we would have to make up the sofa bed ourselves, eventually the receptionist came to the room to show us how it worked after I actually went back down to the reception desk. Also most uncomfortable beds we have ever slept in and we travel regularly, the morning receptionist told us these rooms had all been update recently, well the beds were not very tired looking or maybe well used beds. Pity great location, nice staff

Posted by on 8 Dec 2017

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4 out of 5

Good hotel handy for Grand Place.

Only one real criticism - paper cups & milk powder for in-room drinks.

Posted by , from Yorkshire, UK on 17 Aug 2017

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5 out of 5
Alles perfekt,gute Lage,nette personal check in und check out unkonpliziert

Posted by on 22 Jul 2020

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4 out of 5
Kylpyhuone / wc järjestely outo (WC oma tila ilman vesipistettä)

Posted by on 26 Oct 2017

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4 out of 5

Nice, comfy hotel.

Nice hotel, with basically good facilities. Excellent location for a tourist. Very nice and helpful personnel. Good breakfast! I strongly recommend!

Posted by on 26 Sep 2017

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4 out of 5

Nice hotel near the heart of Bruxelles

Pros: Location and very clean hotel
Cons: I really don't find anything
Location: Perfect location - near the MOOF museum (a must see)
3 minutes away of the railway station 2 minutes from La Grande Place You can't ask for more Very nice place and quiet despite the busy place.

Posted by , from Switzerland on 5 Aug 2017

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4 out of 5

Bel hôtel à deux pas de la Grand Place.

Bel hôtel donnant sur une place animée tout près de la Grand Place. Chambre propre, spacieuse et confortable.

Posted by on 6 Feb 2017

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About the Novotel Brussels off Grand'Place

Location 120 Rue Du Marche Aux Herbes, Brussels, 1000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Novotel Brussels off Grand'Place. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brussels Airport (BRU) (15.3 km / 9.5 mi)
  • Train station: Central Station (0.6 km / 0.4 mi)
  • Metro station: Bourse-Beurs Station (0.5 km / 0.3 mi)

Room Amenities

Novotel Brussels off Grand'Place offers 140 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 10:30 AM.

Gourmet Bar – This brasserie serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 16 per person (approximately)
  • Nearby parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Brussels Grand Place Hotel Brussels
  • Novotel Brussels off Grand'Place Hotel
  • Novotel off Grand'Place Hotel
  • Novotel Brussels off Grand'Place
  • Novotel off Grand'Place
  • Novotel Brussels off Grand'Place Hotel
  • Novotel Brussels off Grand'Place Brussels
  • Novotel Brussels off Grand'Place Hotel Brussels

You should know

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.