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4.3 out of 5

"Perfect hotel and location, loved the roons, breakfast, etc so close to all sights, all walking distance. " More

By a verified traveller on Wed 01 Jan 2020

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Hotel Description

Novotel Brussels off Grand'Place's central location gets high marks from our customers. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 1989, this 4-star hotel has 140 rooms over 5 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre and a playground
  • Guests have great things to say about the helpful staff and the central location
  • Steps from La Grand Place and 5 minutes on foot from Manneken Pis Statue
  • Pets welcome for a fee

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€104* Per night/room 6 Mar - 7 Mar

Superior Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Novotel Brussels off Grand'Place ratings based on 15 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Brussels off Grand'Place

Everyone (8) Business (2) Couples (2) Family (1) Friends (1)
5 out of 5
Perfect hotel and location, loved the roons, breakfast, etc so close to all sights, all walking distance.

Posted by on 1 Jan 2020

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4 out of 5

Posted by on 5 Dec 2019

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5 out of 5
My stay was excellent. Staff were courteous and helpful at all times. I had only one issue that my room door was faulty and I only discovered on the last day that it did not lock when I closed it. Bit unnerving to know I may have slept in unlocked room.

Posted by , from London on 2 Sep 2018

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3 out of 5

Very central location

Pros: Good location, nice staff
Cons: The beds
Location: Very central location, close to Grand Place. Lots of restaurants and food available around it. Two minute walk to Gare Central railway station.
Very welcoming friendly staff.We were upgraded to executive room. Strange layout,toilet just inside the room door, very tiny, we could barely close the door when using it. Then you went through an inner door to the shower/ handbasin room and on into the bedroom area. Not a bad room, we had requested two beds,when we arrived one double bed and what looked like a sofa bed. We rang reception and were told on the phone, we would have to make up the sofa bed ourselves, eventually the receptionist came to the room to show us how it worked after I actually went back down to the reception desk. Also most uncomfortable beds we have ever slept in and we travel regularly, the morning receptionist told us these rooms had all been update recently, well the beds were not very tired looking or maybe well used beds. Pity great location, nice staff

Posted by on 8 Dec 2017

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4 out of 5

Good hotel handy for Grand Place.

Only one real criticism - paper cups & milk powder for in-room drinks.

Posted by , from Yorkshire, UK on 17 Aug 2017

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5 out of 5

Perfect Location

This hotel is in a perfect location right beside Central Station. Grand Place is only a 2 minute walk & the area is surrounded by restaurants and places to eat. The hotel is modern & clean with good sized rooms. The staff are very friendly too. Would stay here again when in Brussels

Posted by on 3 Feb 2016

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5 out of 5

Awesome Hotel

Novotel Grand palace was exceptional, exceeded our expectations. Can never beat the location, gem in Brussels, made our stay much better in every way. We went to Bruggs for a day, caught the train 4 mins from the hotel. Excellent staff, very very clean. Thank u for a lovely stay.

Posted by on 15 Jul 2015

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3 out of 5

couple getaway

We booked 4 nights at the hotel and it was a good location for the city. we were at the side of the hotel and although it was very busy on the streets it was very quite in the rooms.The mine bar had just 2 bottles of water and they were 3.50 euro and was a Rip off.We brought a complete pack of 1 x 6 litre bottles for 5.60 euro. My only other moan would be that the got arond to cleaning our room at 4 ish ever day and we back in the room by that time so it was a bot annoying as we were starting to get ready to go out for the evening.I think the water should be free. Everything else was very good especially the staff.

Posted by on 20 May 2014

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4 out of 5
Kylpyhuone / wc järjestely outo (WC oma tila ilman vesipistettä)

Posted by on 26 Oct 2017

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4 out of 5

Nice, comfy hotel.

Nice hotel, with basically good facilities. Excellent location for a tourist. Very nice and helpful personnel. Good breakfast! I strongly recommend!

Posted by on 26 Sep 2017

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About the Novotel Brussels off Grand'Place

Location 120 Rue Du Marche Aux Herbes, Brussels, 1000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Novotel Brussels off Grand'Place. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Brussels (BRU-Brussels - National) (15.2 km / 9.4 mi)
  • Train station: Brussels-Congress Station (1.4 km / 0.8 mi)
  • Metro station: Bourse-Beurs Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

Novotel Brussels off Grand'Place offers 140 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Gourmet Bar – This brasserie serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel

Hotel Policies


  • Check-in time ends at noon
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee per pet, per night


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Only service animals are allowed


A seasonal city tax is imposed by the city and collected at the property in cash. This tax is applicable from November 1st November to July 13th. The amount has been determined by the local administration. For further details, please contact the property using the information contained in the confirmation after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Brussels Grand Place Hotel Brussels
  • Novotel Brussels off Grand'Place Hotel
  • Novotel off Grand'Place Hotel
  • Novotel Brussels off Grand'Place
  • Novotel off Grand'Place
  • Novotel Brussels off Grand'Place Hotel
  • Novotel Brussels off Grand'Place Brussels
  • Novotel Brussels off Grand'Place Hotel Brussels
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.