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Novotel Brussels off Grand'Place

4.0 star property

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Photo gallery for Novotel Brussels off Grand'Place

Breakfast, lunch and dinner served
Exterior
Exterior
Executive Room, 1 Double Bed
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Place, La Grand Place
    ‪3 min walk‬
  • Place, Brussels City Hall
    ‪3 min walk‬
  • Place, Manneken Pis Statue
    ‪4 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(62 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(50 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

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ibis Brussels off Grand Place
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  • Free Wi-Fi
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4.4 out of 5, Excellent, 1,037 reviews
The price is €128
includes taxes & fees
28 Jun - 29 Jun
ibis Brussels off Grand Place

About this property

Novotel Brussels off Grand'Place

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Novotel Brussels off Grand'Place offers 140 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the sightseeing around Novotel Brussels off Grand'Place. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from La Grand Place and 11 minutes by foot from Brussels Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Early check-in subject to availability

Early check-in fee: EUR 35

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels

Novotel Brussels off Grand'Place Hotel

Novotel off Grand'Place Hotel

Novotel Brussels off Grand'Place

Novotel off Grand'Place

Novotel Brussels off Grand'Place Hotel

Novotel Brussels off Grand'Place Brussels

Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent staff.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, clean and adequate...although a full length mirror would be good!? Staff fantastic. Will return, thank you.
Stayed 2 nights in Feb 2026

10/10 Excellent

Stella Hoi Yan

Stayed 3 nights in Feb 2026

8/10 Good

SUET YIU ANSON

Stayed 4 nights in Feb 2026

10/10 Excellent

andres

Stayed 1 night in Jan 2026

10/10 Excellent

CHUYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Central location friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Stefanie

Great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Isabelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Zhi Heng Ronnie

Stayed 3 nights in Jan 2026

10/10 Excellent

Lina

Liked: Cleanliness, property conditions & facilities
Staff and location
Stayed 2 nights in Dec 2025

8/10 Good

Heather

Stayed 3 nights in Dec 2025

8/10 Good

Martin-Alexandre

Stayed 6 nights in Dec 2025

10/10 Excellent

mrs Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

6/10 Okay

Ani

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Stayed 3 nights in Dec 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service
The staff are very helpful and service was good
Stayed 3 nights in Dec 2025

10/10 Excellent

karey

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

6/10 Okay

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
Check in was excellent , staff courteous and helpful. Booked room for three guests which included a queen bed and sofa bed , no linen provided for sofa bed. After two calls and 30min later we got just a blanket. Not a return customer.
Stayed 1 night in Nov 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness
Room was clean but was very outdated and could use a bit of an upgrade. The staff were very kind, and helpful. Disappointed we weren't notified of the construction before we arrived, as there was no restaurant available. But it didn't bother us very much, just a minor inconvenience we weren't expecting. Great location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lielani

Stayed 1 night in Oct 2025

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam room, staff were great but we were not offered free breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Malika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the city of Brussels at Grand Place. Staff was very courteous and helpful. Spacious room too. I highly recommend this property.
Stayed 1 night in Oct 2025