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Novotel Brussels off Grand'Place

Property class: 4

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Photo gallery for Novotel Brussels off Grand'Place

A buffet setup with various food items and a floral centerpiece in a well-lit dining area with seating and natural light.
A modern restaurant with high ceilings, pendant lighting, and a mix of seating options including tables and couches.
A person in a white robe sitting on a bed with a red and black patterned headboard, holding a cup.
A brick building with 'NOVOTEL' signage, outdoor seating with umbrellas, and a storefront with glass doors.
A modern lounge area with a herringbone wood floor, comfortable seating, and large windows providing natural light.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
120 Rue Du Marche Aux Herbes, Brussels, 1000
  • Place, Galeries Royales Saint-Hubert
    ‪1 min walk‬
  • Place, La Grand Place
    ‪1 min walk‬
  • Place, Manneken Pis Statue
    ‪4 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV.

Executive Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed

A hotel room with a bed, a desk, and a bathroom visible through an open door.

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(69 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room (1 Double Bed with 2 Single Sofa Beds)

A hotel room with two beds, a desk, a laptop, a small statue, and a painting of a sunset.

Superior Room (1 Double Bed with 2 Single Sofa Beds)

8.6 out of 10
Excellent
(61 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds, Accessible

A hotel room with a bed, a desk, a laptop, a TV, and a suitcase.

Superior Room, Multiple Beds, Accessible

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, and a sofa.

Superior Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(59 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed (Designed by Inno)

A bedroom with a bed, a headboard, and a wall with a tropical plant pattern.

Suite, 1 Double Bed (Designed by Inno)

  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Novotel Brussels off Grand'Place

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning. Housekeeping is available on request.
Novotel Brussels off Grand'Place offers 140 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the sightseeing around Novotel Brussels off Grand'Place. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from La Grand Place and 6 minutes by foot from Manneken Pis Statue
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at Novotel Brussels off Grand'Place.

This 4-star Brussels hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Gourmet Bar - This brasserie serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Nearby parking fee: EUR 30 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Grand Place Hotel Brussels
Novotel Brussels off Grand'Place Hotel
Novotel off Grand'Place Hotel
Novotel Brussels off Grand'Place
Novotel off Grand'Place
Novotel Brussels off Grand'Place Hotel
Novotel Brussels off Grand'Place Brussels
Novotel Brussels off Grand'Place Hotel Brussels

Novotel Brussels off Grand'Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1005 reviews
Rating 8 - Good. 266 out of 1005 reviews
Rating 6 - Okay. 81 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Great location, kind staff, highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, close to everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and very comfortable. The location was amazing, so close to all the sights. Would highly recommend
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an absolutely perfect location for exploring Brussels. A ton of shops, cafes, and restaurants, St Hubert Gallerie, The Grand Place... all within easy walking distance. Highly recommend this area.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

ashley

Liked: Staff & service
Disliked: Amenities
Great location. Rooms are just ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family for 4 nights. Hotel very well located, safe and clean. Very friendly staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Kristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and a very spacious room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but a little noisy at night because of the great location
Stayed 2 nights in May 2026
Verified review

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, excellent staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

karey

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Graciela Beatriz Do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. 2 small blocks from the grand plaza. Walking distance to many restaurants and the train station central less than one block distance. Across from hotel great small restaurant for waffles etc and the best French fries. Loved the view from our room. We stayed for 4 nights five days. Great stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is a professional hotel chain offering good modern service. This location was excellent with many tourist sites within a 5-10 minute walk (Grand Place, Royal Galleries, Mannekin Pis, Central Station, Royal Place). We went on a walking tour of central Brussels and realized they took us on a circular tour around this hotel!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stefanie

Great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Raiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and super nice
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location; room not exceptional for the price
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel pleasantly surprised us due to its location - we first thought it is far from the center of Brussel compared to other hotels around the palace. It is only 5 minutes walk from to palace and is right on the side of the central trains station, which makes a short day trip such as to Gent very easy. The staff is very helpful and nice and breakfast is of high quality too.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

CHUYA

Liked: Cleanliness, staff & service, amenities
Central location friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, lots of cupboard space. Luggage rack. Was cleaned daily and comfy. Wide range at Breakfast buffet.Friendly staff and food was good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bruxells
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness
Great location and beautiful rooms
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very nice! Excellent location right next to the train station. Only complaint is our room could have used significant updates - carpet needs replacing, new paint is needed. Rooms were sparse/medicore. But it was still clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location.
Stayed 4 nights in May 2025