9 Jul 2019 by Dorien
Thank you for your review! Looking forward to host you again. Warm regards, Dorien Broothaerts Guest Experience Manager
2 Jan 2019 by Nika Novak
5 stars! Wow, thank you! If you're happy, we're happy :) Hope to see you back at Van der Valk very soon.
12 Sep 2018 by Dorien
Dear Guest, Our Superboxfloor is a bit different from our other rooms. It's a single room with high tech gadgets and luxurious design. A common area with pin ball machine, a music corner and book corner. Do not hesitate to ask for one of other roomtypes. Kind regards, Dorien Broothaerts Guest Experience Manager
3 Dec 2019 by Dorien
4/5, love it! Dorien Broothaerts Guest Experience Manager
15 May 2019 by Sophie Van Brempt - Guest Experience
Dear guest Thank you for sharing this nice feedback. I'm delighted to read that you appreciated your stay in our hotel. We are renovating our hotel. Floors 1-3 have already been renovated. 4-6 are being renovated this year. If you have any questions or suggestions, don't hesitate to contact me! I'm happy to help you. Kind regards Sophie Van Brempt - Guest Experience
24 Apr 2018 by Tamara B. Guest Experience
Dear Guest, We are sorry that your experience with us did not reach your expectations. We can offer you a room where you can open the windows on the first floor (upon availability). Do not hesitate to mention it in your reservation and we will do our best to give you this kind of room for your stay. Have a nice day. Kind regards,
2 Jun 2017 by Dorien
Cher M Confort et Mme bien-être :-), Merci beaucoup pour votre feedback. Nous espérons pouvoir vous accueillir à nouveau la prochaine fois. Cordialement, Dorien Broothaerts Guest Experience Manager
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11238 square feet (1044 square metres) and includes conference rooms. A fitness centre, a terrace, and a BBQ are also featured at the business-friendly Van Der Valk Hotel Brussels Airport. For a fee, parking is available. This 4-star Machelen hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Van Der Valk Hotel Brussels Airport offers 246 forms of accommodation with laptop-compatible safes and espresso makers. Pillowtop beds feature premium bedding. Plasma televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. This Machelen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Catharina – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pink Ginger – This sushi bar specialises in sushi and serves dinner and light fare. Open selected days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.