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Hotel Palacio de Cristal

2.0 star property

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Photo gallery for Hotel Palacio de Cristal

Enjoy a casual dining experience in our traditional restaurant, featuring wooden tables, exposed brick walls, and a rustic ambiance.
Relax in this stylish living room with a leather sofa, coffee table, and console table, complemented by a large mirror and a vibrant accent wall.
Workspace with a large bookshelf and desk, perfect for studying or working.
Relax in a spacious room with a large bed, two bedside tables, and a full-length mirror.
Hotel features a striking grid-like window pattern and a contemporary design.

Popular amenities

  • Parking available
  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry

Explore the area

Map
Avda. Arcadio Pardiñas, 154, Burela, Lugo, 27880
  • Praia de Ril
    ‪4 min drive‬
  • Fazouro Castro
    ‪14 min drive‬
  • Cathedrals Beach
    ‪29 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, cots/infant beds

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Hotel Palacio de Cristal

Hotel with a restaurant, in the vicinity of Paseo Dos Namorados
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Hotel Palacio de Cristal offers 29 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Palacio de Cristal, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 8 minutes by car from Paseo Dos Namorados and 10 minutes from Fazouro Castro
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A library, barbecue grills, and multilingual staff are also featured at Hotel Palacio de Cristal. For a fee, parking is available.

Smoking is allowed in designated areas at this Burela hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 11 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 12.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palacio Cristal Burela
Hotel Palacio Cristal
Palacio Cristal Burela
Hotel Palacio de Cristal Hotel
Hotel Palacio de Cristal Burela
Hotel Palacio de Cristal Hotel Burela

Hotel Palacio de Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 68 reviews
Rating 8 - Good. 27 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 2 out of 68 reviews
Rating 2 - Terrible. 0 out of 68 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Marie-Astrid

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Much gloomier than the pictures. Very noisy at night (loads of young people screaming in the street). Staff was nice.
Stayed 1 night in Apr 2022

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff is very nice, particularly the young woman at the front desk. She went out of her way to assist us. The room was very clean and the bed quite comfortable. We would stay again.
Stayed 3 nights in May 2018

10/10 Excellent

Oory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

A great deal. Amazing price for a very nice hotel. Staff is super friendly, and most is really new. Would stay again
Stayed 1 night in May 2018

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel

Great location and staff. Very nice breakfast

10/10 Excellent

carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
El único problema que le veo es que tiene escaleras para entrar, se necesita un elevador para salvar las barreras arquitectónicas. El personal es muy amable y tienen un restaurante en el mismo hotel y se come muy bien.
Stayed 1 night in Apr 2025

4/10 Poor

Rachid

Travelled with partner
Mediocre
Stayed 1 night in Aug 2023

10/10 Excellent

Hanneke

Stayed 1 night in May 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Antonio jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo ha estado genial…!!!
Stayed 3 nights in Apr 2023

10/10 Excellent

Francisco Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Relación calidad precio, uno de los mejores hoteles de mi vida. Y he estado en muchos. Pocos sitios encuentras con precio tan asequible y tantos servicios disponibles.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merece la pena por calidad-precio

Bien en general. Un poco apurados con la limpieza de habitación lo que impide siempre detalles. Muy bien desayuno, atenciones y comidas.
Stayed 1 night in Dec 2022

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purtroppo per me la camera ha la moquette, io sono allergico e sono stato davvero molto male, non ho riposato bene per motivi di respiro. Per il resto molto bene

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

xabier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

RUBEN

Stayed 5 nights in Aug 2022

8/10 Good

JOSE IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación sencilla, pero acogedora
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

ADRIÁN

Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Desde la llegada hasta la salida todo ha sido perfecto, el personal muy amable, nos hizo la estancia muy agradable, ayudándonos con todo lo que necesitamos. La cama y las almohadas muy cómodas. Muy recomendable.
Stayed 1 night in Mar 2022

10/10 Excellent

MARINA LIWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très bien placé et très propre

L’hôtel est bien placé dans le centre de Burela Personnel très sympathique Petit déjeuner très complet, aussi bien en salé que sucré!
Stayed 4 nights in Aug 2021

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción para visitar playa de las catedrales

Un hotel de 2 estrellas, pero podría ser de 3. De los 5 hoteles donde nos alojamos durante una viaje a Galicia, este es el que más nos gustó. La atención fue muy buena, la habitación espaciosa, y el restaurante buenísimo. El desayuno muy bueno (sobretodo para un hotel de 2 estrellas). Se puede aparcar gratis al lado del hotel. El único "pero" es que hay que subir muchas escaleras a la recepción, y no hay una entrada para gente con movilidad reducida.
Baño
Baño
Habitación doble
Habitación doble
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

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