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Novotel Cambridge North

3.5 star property

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Photo gallery for Novotel Cambridge North

Indoor pool, pool loungers
Indoor pool, pool loungers
Exterior
Fireplace
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning

Explore the area

Map
2, Cambridge Square, Cambridge, England, CB4 0AE
  • Cambridge Science Park
    ‪4 min drive‬
  • University of Cambridge
    ‪6 min drive‬
  • Cambridge Corn Exchange
    ‪10 min drive‬
  • Cambridge (CBG)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen

Superior Queen | Bathroom

Superior Queen

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen with Single Sofa Bed

Hypo-allergenic bedding, minibar, soundproofing, iron/ironing board

Executive Queen with Single Sofa Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room Queen with Double Sofa Bed

Hypo-allergenic bedding, minibar, soundproofing, iron/ironing board

Family Room Queen with Double Sofa Bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen with Single Sofa Bed

Hypo-allergenic bedding, minibar, soundproofing, iron/ironing board

Superior Queen with Single Sofa Bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, soundproofing, iron/ironing board

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.1 out of 5, Very good, (1000)
The price is €140
for 1 room
includes taxes & fees
20 May - 21 May
Holiday Inn Cambridge by IHG

About this property

Novotel Cambridge North

Eco-certified hotel with a fitness center connected to a rail/subway station in Cambridge
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Cambridge North offers 217 air-conditioned accommodations with minibars and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Novotel Cambridge North. During your stay, you'll be connected to a rail/subway station, and within walking distance of Cambridge Business Park. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and an elevator
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • 6 minutes by car from University of Cambridge and 13 minutes from Addenbrooke's Hospital
  • Pets welcome for a fee
Novotel Cambridge North offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. The eco-certified Novotel Cambridge North also features dry cleaning/laundry services, a front-desk safe, and a porter.

This 3.5-star Cambridge hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves lunch and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 12.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Nearby parking fee: GBP 12.50 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Cambridge North Hotel
Novotel Cambridge North Cambridge
Novotel Cambridge North Hotel Cambridge
Novotel Cambridge North (Opening May 2021)

Novotel Cambridge North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 825 reviews
Rating 8 - Good. 188 out of 825 reviews
Rating 6 - Okay. 58 out of 825 reviews
Rating 4 - Poor. 30 out of 825 reviews
Rating 2 - Terrible. 25 out of 825 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hitesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected
Stayed 1 night in Dec 2024

8/10 Good

Kerry

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were lovely as was the pool and gym. It was unclear that parking would be an additional cost and paying for parking was annoying with a system that asked for an email log in and took ages.
Stayed 2 nights in Jan 2025

2/10 Terrible

Helen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Promised much but delivered little

I’ve stayed here several times for business because it’s close to my client, but this was the last time I’ll stay. Room service is via a QR code and a WhatsApp message, the WhatsApp was slow to respond again. When I finally put my order through, I was told that half of what I’d requested wasn’t available and I’d have to collect it myself as there was no room service available that night. I asked us someone would let me know when to collect and was told yes. I then waited an hour for the food and when I chased it up, I was offered a drink voucher (I don’t drink on week nights in work trips). In the end I cancelled the food as it took so long. This is not the first issue I’ve had. I’ve had issues with the sauna not working, gym access cards not working, the room not being cleaned, rubbish being left outside rooms for hours, noise from a school trip, the WhatsApp service not working at all, the QR code not working and the WiFi being down for long periods. None of this is conducive to a good rest of a business trip. It’s unfortunate as the hotel itself looks lovely, the food is good and the gym is well equipped, but honestly, there needs to be some care and attention from management. This hotel isn’t cheap and therefore I expected better.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chantal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ann Loraine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property right next to Cambridge North train station. Dog friendly too! My dog receives a welcome pack with toys. The hotel is clean and also accessible to the bus stop serving Cambridge city centre. There is also a Coop across the street.
Stayed 2 nights in Jan 2025

10/10 Excellent

vivien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean modern hotel

We had a lovely family weekend stay. Hotel was amazing with friendly, helpful staff. Clean and comfortable. Restaurant offers good food choices. Family room with shower was great. Pool and sauna wonderful Would definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

Rachel

Stayed 1 night in Jan 2025

4/10 Poor

Helen

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Looks great but so many issues

Cleaners forgot to clean my room, internet wasn’t working properly, the sauna has been broken since mid December, there were students on my floor who were noisy on two nights, running up and down the corridor. In the end I checked out a night early. It’s a shame as the hotel is lovely and the restaurant is good, but there’s so many administrative issues and if the internet isn’t working you can’t contact reception as you have to use WhatsApp to speak to them.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab break away

Lovely modern hotel and friendly staff especially Jenny on reception who went that extra mile for me even getting me a pair of slippers for the swimming area! Highly recommend this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late on Friday night but was welcomed warmly and booked in quickly. Room was lovely very modern and clean. Woke up at three o'clock at night as the room temp was so warm 26 degrees! Although the controller said we had it set to 19, no matter what we did the controller did not talk to the air conditioning unit. Ended up opening the window with sub zero temperature outside and leaving it open. Woke at 9 as the room was full of cigarette smoke from someone blowing smoke out of their room. Reported the heating issue in the morning and was told maintenance would take a look. Still the same problem the next evening so removed the key card, severing power to the room which helped. Not asked when checking out how my stay was. Transport was easy from Cambridge North and there is a really nice riverside walk into the the city centre from the hotel which took about 50 minutes. I think the hotel is set up more for corporate clients as the bar prices and food were expensive. There is a co-op opposite which is useful and a small cafe in Cambridge North does breakfast for £5. The swimming pool was rated highly by my wife. We would book again now we know a bit more of the area and hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Hems

Travelled with family
Liked: Cleanliness, staff & service
The cleanliness of the hotel is great, I definitely couldn't fault it for that. The decor is also very appealing, very modern, with clean and sleek lines. The location is great, right next to the train station and opposite a well stocked Co-op. The negatives that we experienced were as follows; we had to wait more than an hour to get access to our room (for which the hotel did give us a free drink voucher), but after a long drive we really just wanted to relax in our room. The sauna wasn't working, and we were not informed of this prior to our stay. There were many broken lockers in the changing rooms, which meant that our belongings had to be kept at the pool side. As I said, overall, we enjoyed our stay and would definitely return on the premise that the sauna would be working and the other little issues would also be sorted.
Stayed 1 night in Dec 2024

8/10 Good

Hems

Travelled with family
Liked: Cleanliness, staff & service
The cleanliness of the hotel is great, I definitely couldn't fault it for that. The decor is also very appealing, very modern, with clean and sleek lines. The location is great, right next to the train station and opposite a well stocked Co-op. The negatives that we experienced were as follows; we had to wait more than an hour to get access to our room (for which the hotel did give us a free drink voucher), but after a long drive we really just wanted to relax in our room. The sauna wasn't working, and we were not informed of this prior to our stay. There were many broken lockers in the changing rooms, which meant that our belongings had to be kept at the pool side. As I said, overall, we enjoyed our stay and would definitely return on the premise that the sauna would be working and the other little issues would also be sorted.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

8/10 Good

Dj

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and the room is beautiful. The only bad thing is that they don't mention that you will be charged for the car park as it belongs to railway station and the jacuzzi is not warm at all as is connecting to the main pool and sauna was not working 😕
Stayed 1 night in Dec 2024

6/10 Okay

Joseph

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Keeley

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Stayed 1 night in Dec 2024

6/10 Okay

Ilir

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Naheed

Stayed 1 night in Dec 2024

10/10 Excellent

carli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Samudra

Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Stayed 4 nights in Dec 2024

10/10 Excellent

Pui Shan Vanny Leung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024