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Bsea Cancun Plaza Hotel

3.0 star property

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Food court
Superior Suite, Ocean View (Master) | Living room
2 outdoor pools, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

7.0 out of 10
Good
(52 reviews)
  • Ocean view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master)

8.0 out of 10
Very good
(15 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • 32 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior With Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite -6 Guests- Master With Sea View

  • 42 sq m
  • Sleeps 6

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About this property

Bsea Cancun Plaza Hotel

On private beach with 2 outdoor pools, near Iberostar Cancun Golf Course
Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 38-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Bsea Cancun Plaza Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy ocean views while dining at Casa del Mar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare, and a concierge
  • Onsite recreation includes a private beach
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 11 minutes from Cancun Convention Center
  • Local-area shuttle service available for a fee
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways (165 centimetre wide)

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bsea Cancun Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-007643/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 344 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 181 out of 1004 reviews
Rating 4 - Poor. 104 out of 1004 reviews
Rating 2 - Terrible. 121 out of 1004 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Basura todo mal…. Empezando por que no es un hotel son cuartos compartidos en muy pésimo estado
Stayed 2 nights in Oct 2025

10/10 Excellent

Daisy, menlo park

Stayed 4 nights in Nov 2025

10/10 Excellent

Daisy, menlo park

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and always greeted with a smile.
Stayed 4 nights in Nov 2025

4/10 Poor

William, miami

Disliked: Staff & service, property conditions & facilities
The staff would not give us a second role of toilet paper, saying the cleaning personnel would give one the next day--this didn't happen. No water provided. No coffee machine in the room. Inadequate telephone service--told to use What'sAp, but never reception never answered our calls. Only one small bar of harsh soap provided. No service at pool. Positive: restaurant had good Mexican menu and good prices. Overall was quite disappointing.
Stayed 2 nights in Nov 2025

6/10 Okay

Joaquin, Houston

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pillows smells horrible
Stayed 2 nights in Nov 2025

6/10 Okay

Claudia

Travelled with group
Disliked: Amenities, property conditions & facilities
No applicable
Stayed 1 night in Nov 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar restaurant has amazing food, i loved the rooms, pool, and views. My only complaint is the beds are rock hard. They legit hurt to sleep on. But it's totally worth it to stay here because i love this place. This was my second trip and I'm going to come back in 2026.
Stayed 4 nights in Nov 2025

8/10 Good

Sherri

Travelled with group
Liked: Cleanliness, amenities
Room was clean. Staff very quiet. Beds were made most says but sheets not changed.
Stayed 4 nights in Nov 2025

2/10 Terrible

Olga

Stayed 6 nights in Nov 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff very friendly and inviting. Amazing view pool/ocean side, clean beaches and pools. The *only* thing that wasn’t great was how we could hear the guests next door (thin walls or no insulation). But other than that our stay was pretty good.
Stayed 4 nights in Nov 2025

6/10 Okay

Bala Subrahmanyam

Stayed 7 nights in Nov 2025

8/10 Good

Abishek

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
Outdoor pool and beach access.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect beach location and stunning views
Stayed 1 night in Oct 2025

10/10 Excellent

mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious and clean. Pool was great lots of seating wonderful views great bartender.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yuuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て良かった！
Stayed 1 night in Oct 2025

2/10 Terrible

marco

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The bed smells old and hard to sleep also the sheets was with stain and we don’t if was clean or not when we open the bed was a lot of someone else hair so no option to leave so we was there for one night
Stayed 3 nights in Nov 2025

2/10 Terrible

Michell, Oviedo

Horrible!!
Stayed 4 nights in Oct 2025

2/10 Terrible

Michell, Oviedo

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible people all money driven. Room was inundated with water! Will not work around date changes when one of the nights was paid within the initial reservation and made us pay again! Manager will not listen or accommodate requests. She was no longer to be "found" at the hotel. Kept hiding from guests. Learn to be human people!! Gente mala como si el hotel fuera de ellos. Will NEVER recommend! Do not stay here!! Bad vibe! BAD BAD BAD BAD BAD BAD!!!!!!!!!!!!!!!
Stayed 3 nights in Oct 2025

2/10 Terrible

Chandra

We had to be given the worst room in the property. property is old and outdated
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did have a great time , I really enjoyed my visit
Stayed 5 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay with my daughters. The hotel could use some upgrades but it doesn’t take away from my stay. The staff was helpful and pleasant, and the beach access was beautiful.
Stayed 4 nights in Oct 2025

4/10 Poor

Thaddeus J

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First the staff at this hotel is very good, except for the moody server at the restaurant who wears a rash guard every day and has slight grey hair. He was in a bad mood every day... but everyone else was great. When we first pulled up and walked into the hotel both my wife and I thought...what a dump..looks like giant motel 6. This is probably one of the oldest/worst kept hotels in Cancun. The pictures they use to advertise this hotel are completely misleading. The hotel check in lobby has chips all over the wood and looked run down. The entry to the hotel looked like you were walking into an old Mexican bathroom. The walls were dirty, rusted, and paint pealing off everywhere. The floor and everything else looked like they hadn't been redone since the hotel was built probably 50 plus years ago. Our room had tiny stairs that looked like something a hobbit would have in their house, making it very difficult to get the luggage to the room. The toilet wouldn't flush for three days and you can't even flush toilet paper so your bathroom stinks always because you have to put poopy paper in your trash. The hotel doesn't even give you drinking water. You have to buy your own water. The brick around the pool has holes everywhere and is not safe to walk on. This place would never pass a safety inspection in the USA. No wonder why there are no Americans staying at this hotel. The decent restaurant, beachfront, staff, and good security are its only redeeming qualities.
Stayed 10 nights in Oct 2025

6/10 Okay

Simon Gerardo Garcia, WOODBURY

Travelled with partner
Liked: Cleanliness, staff & service
The property is old, but it is maintained in working condition. However, there was construction or remodeling on one side, which made it noisy at times. The pool area has tiles that are very worn out and difficult to walk on. The elevator (only one is operational) shakes right before stopping, which is quite unsettling. Overall, the property was clean and safe. Easy access to the beach area. Nice that there are side showers to rinse off the sand before returning to the pool area. This was a plus! The restaurant was nice with good food, but you have to pay directly and cannot charge it to the room. The laundry room was disappointing: only one of three dryers was working, and they charge $8 for a single wash and dry cycle!
Stayed 4 nights in Oct 2025

6/10 Okay

Arisbet

Stayed 3 nights in Oct 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

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