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Bsea Cancun Plaza Hotel

3.0 star property

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Superior Suite, Ocean View (Master)
2 outdoor pools, pool umbrellas, pool loungers
Superior Suite, Ocean View (Master) | Living room

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulcan, Km. 19.5, Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Place, El Rey Ruins
    ‪18 min walk‬
  • Place, Delfines Beach
    ‪19 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

7.0 out of 10
Good
(46 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master)

Superior Suite, Ocean View (Master)

8.0 out of 10
Very good
(15 reviews)
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Ocean View

Standard Room, Ocean View

Standard Room, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Room Standard With Sea View

  • 32 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Quadruple Suite Junior With Sea View

  • 36 sq m
  • Sleeps 4

View all photos for Family Suite -6 Guests- Master With Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite -6 Guests- Master With Sea View

  • 42 sq m
  • Sleeps 6

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About this property

Bsea Cancun Plaza Hotel

On private beach with 2 outdoor pools, near Iberostar Cancun Golf Course
Spend the day on Bsea Cancun Plaza Hotel's private white sand beach or relax by one of the hotel's 2 outdoor swimming pools.
Bsea Cancun Plaza Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 38-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us they can't get enough of the helpful staff at Bsea Cancun Plaza Hotel. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy ocean views while dining at Casa del Mar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, supervised childcare, and a concierge
  • Onsite recreation includes a private beach
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 11 minutes from Cancun Convention Center
  • Local-area shuttle service available for a fee
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Bring your whole family to Bsea Cancun Plaza Hotel for summer fun including 2 outdoor swimming pools and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

Casa del Mar - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa del Mar - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa del Mar
  • Casa del Mar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways (165 centimetre wide)

More

  • 1 building
  • 5 floors
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bsea Cancun Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 82.36 per accommodation, per night
  • Cleaning fee: MXN 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 005-007-007643/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bsea Cancún Plaza
Bsea Cancún Plaza Cancun
Bsea Cancún Plaza Hotel
Bsea Cancún Plaza Hotel Cancun
Cancun Plaza
Bsea Cancún Plaza Hotel
Bsea Cancun Plaza Hotel Hotel
Bsea Cancun Plaza Hotel Cancun
Bsea Cancun Plaza Hotel Hotel Cancun

Bsea Cancun Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 332 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 126 out of 1004 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Esmeralda A, LAS VEGAS

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great views but the place really need maintenance
Stayed 4 nights in Sep 2025

2/10 Terrible

Douglas Alejandro

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was extremely old. Water pressure in the shower was terrible, and sometimes the toilets would not flush. There are no curtains in the bathrooms, so everyone outside can see you. It was also extremely dirty; there were roaches all over the place, and I even found a tick on my bed. There were also small bees inside the room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the ocean
Stayed 6 nights in Sep 2025

2/10 Terrible

Helby, San Diego

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I rented three rooms at this hotel, and unfortunately, the experience was terrible from start to finish. One of the beds had bugs (possibly bed bugs or ticks), making it impossible to feel comfortable. The elevator felt unsafe, the floors were uneven, and I saw both dead and alive roaches inside the property. On top of that, there was loud construction during the day, making it very hard to relax. Transportation services arranged through the hotel were another big problem — they were very expensive, the drivers showed up late, acted unprofessional, and overcharged us. At check-in, the hostess was unfriendly and impolite, which set a negative tone for the entire stay. Overall, this hotel was poorly maintained, noisy, and unprofessional. For the high price and the fact that I booked three rooms, I expected a much better experience. I would not recommend staying here.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adellcho Nobel

Stayed 4 nights in Sep 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Patricia, Amhertsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view , clean rooms , nice staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Eddith

Stayed 2 nights in Aug 2025

2/10 Terrible

Asif

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The worst stay of my life, first of all the room cleanliness was subpar and overall was not clean in addition the bathroom layout was terrible with the toilet being like 6 inches away from the toilet and the overall bathroom size being small which made it impossible to use it comfortably. Now this is minor in comparison to what happened next was that someone from the hotel managed to steal 1400$ cash CAD from the safety deposit box which i had set a passcode to in addition to that a gold bracelet and a MacBook was also stolen from our room. And we have a police report to prove this. Now the passcode to the safety deposit box I had set and only knew about it so that meant that someone from the hotel had someway to override it and managed to open it up and steal cash from our locker. I have a police report to prove this. After we had found this out and reported it to the front office the next morning the manager came and told us that there was no camera for the hallway and was still investigating but instead of trying to find who did this she came into our room and had the audacity to start searching our luggage and stuff like we were hiding it. Absolutely I would recommend this place to no one if you value safety of your selves book another hotel. Other minor stuff included that the rooms floors are literally falling apart, the bathroom area in general was not clean with the shower drain leaching out smell in addition the bathroom had no ventilation.
Stayed 10 nights in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
El lugar esta bien para el precio, hay seguridad y limpiaban el cuarto todos los dias, necesite’ toalla y me la hicieron llegar, la comunicación con la persona en la oficina estuvo bien, pude hacerla atravez de WhatsApp y llamadas. El acceso a restaurantes y lugares esta cerca y la piscina y playa estuvo muy accesible también. Hay que hacerle algunos arreglos a los cuartos en la plumeria pq se tapa el inodoro, bañera y lavamanos fácilmente. Nos proveen con utensilios para comer pero no hay una parte para poder lavar los platos etc., todo debe estar separado, pero de lo contrario todo estuvo bien.
Stayed 7 nights in Aug 2025

6/10 Okay

Barbara E

Travelled with family
Disliked: Amenities
Very old outdated hotel, the room was decent clean , and the view to the beach was great. Staff ok. Will not stay again , but if you wan basic service, hotel is ok.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Pedro Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Genalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is good. Clean accessible to get a transportation to go to other area. Beach is really nice and easy to go just walk down from the pool. Staff are nice and the room where I stay is clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Nacho

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay one night, we have early flight, it took us 10 minutes to get to the airport, the hotel has a big parking a plus for us because we have a rental car, the room ok for what we payed, it was clean and has a good a/c. The hotel it's in a very good location, nice view of the beach. Definitely will be our choice next time that we have a early flight.
Stayed 1 night in Aug 2025

10/10 Excellent

Yafouze

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Kiara

Liked: Staff & service
Stayed 5 nights in Aug 2025

6/10 Okay

Carlos, Brownsville

Liked: Staff & service
That part of the hotel needed some updating on the exterior
Stayed 7 nights in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice setting and convenient. Building needs a little bit of maintenance but still good.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ileana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

8/10 Good

Marco Vindas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Josefina, Deltona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online were a total lie very disappointing experience
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 8 nights in Jul 2025

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