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Hotel Marina El Cid Spa & Beach Resort All Inclusive

Property class: 4

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Exterior
Creator video - submitted by Ex2Greatness
Beach bar
Premium bedding, minibar, in-room safe, iron/ironing board
Poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite (Junior Suite Platinum)

Junior Suite (Junior Suite Platinum)

Junior Suite (Junior Suite Platinum)

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

8.4 out of 10
Very good
(174 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, iron/ironing board

Two Bedroom Suite

8.0 out of 10
Very good
(3 reviews)
  • 207 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, iron/ironing board

Standard Suite

  • Ocean view
  • 265 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

7.8 out of 10
Good
(62 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite With Jacuzzi

Junior Suite With Jacuzzi

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Studio With Jacuzzi

Premium bedding, minibar, in-room safe, iron/ironing board

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite at Ventus Ha

Junior Suite at Ventus Ha

Junior Suite at Ventus Ha

8.4 out of 10
Very good
(5 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

Family Room at Ventus Ha

Family Room at Ventus Ha

  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(50 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (One Bedroom Suite Platinum)

Suite (One Bedroom Suite Platinum)

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

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Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive
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  • Hot tub
  • All-inclusive
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4.5 out of 5, Wonderful, 1,265 reviews
The price is €299
includes taxes & fees
26 Apr - 27 Apr
Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you'll be within walking distance of Puerto Morelos Artists’ Cooperative. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 5 restaurants.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, massages, or body scrubs at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Guests have great things to say about the value of their stay and the helpful staff
  • Just a 3-minute drive from San Jose Catholic Parish and a few minutes from Puerto Morelos Artists’ Cooperative
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Marina El Cid Spa & Beach Resort All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces.

There's an onsite business center. A children's pool, a fitness center, and a rooftop terrace are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Hacienda Arrecife - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Alhambra - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
El Alcazar - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
La Marina - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Tratorria Da'Gulio - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Bicycle tours
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (148 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 01230110flb40

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1263 out of 2184 reviews
Rating 8 - Good. 540 out of 2184 reviews
Rating 6 - Okay. 218 out of 2184 reviews
Rating 4 - Poor. 82 out of 2184 reviews
Rating 2 - Terrible. 81 out of 2184 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Mykhaylo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, the resort is acceptable, and the rooms are decent. However, booking the restaurants is unnecessarily difficult. The food quality is good, but there is only one main buffet, which often has long entry lines. At night, everything shuts down by 1 a.m. There are no bars or snack options afterward, and alcohol service stops completely. The evening entertainment and shows feel very low-budget and lack quality. The biggest downside is the beach. It is essentially non-existent, and the water is murky. If ocean swimming and beach time matter to you, this is not the right destination.
Stayed 10 nights in Dec 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Poolside loungers at the Marina were very uncomfortable versus the other two resorts. Balcony view was very nice. A little problem at night with raccoons at the Marina. Very nice staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Franz

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool has comfortable seating. Lots of good chairs. Staff are really great, very helpful. And clean and good service. The whole place is very clean altogether.
Stayed 5 nights in Jan 2026

6/10 Okay

Cristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent resort. Likes: no high pressure time share tactics great staff plenty of pool options close to the marina views food variety Dislikes: * paper thin walls, we could clearly hear the neighbors conversing, the "club" kept us up all night due to noise. * restaurants - while there is a decent variety, reservations can only be made once you have checked in and they are difficult to get. Additionally, one night we had reservations at the hibachi restaurant and were never informed that the restaurant was unexpectedly closed. We only found out when we arrived for our reservation. We were a group of 10 and it was a difficult scramble to find a place that could accommodate our group. *not walkable - while it is close enough to the little town to walk, there is no safe walking path *no designated golf cart/pedestrian lanes. All paths were shared
Stayed 5 nights in Dec 2025

2/10 Terrible

Julia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool was super cold we were not able to go in it our entire trip. The beach was small and boring. Several shows were canceled while we were here without notification. Smallest buffet we have ever seen in Mexico and for the most part the food did not change from day to day and the one cooking station they had was so slow that we would be standing in line to order for over 20 minutes. But the best was when we arrived at night after traveling all day we were not allowed to checkin until we agreed to a timeshare presentation where they promised us a bunch of excursion vouchers. So the very next morning instead of enjoying the resort with our kids we had to leave our kids not for the promised 90min but rather a 3hr presentation & when we told our sales guy we were not interested he called his manager in to try to convince us & when we still said no the manager got mad at us and threw his hands in the air with frustration and told us to go get our vouchers but not before a 3rd guy came in and still tried to sell us. Then at the end he asks us what we like so far about the resort and I had to tell him I have no clue we have not been allowed to enjoy it yet. Then we get our vouchers and I go to try and book an excursion just to find out they only gave us a voucher to the absolute worst version of their excursion that was extremely unappealing so at the end we had to pay nearly triple the cost of what we were promised just to go on a good excursion.
Stayed 6 nights in Dec 2025

10/10 Excellent

Londa

Stayed 10 nights in Dec 2025

8/10 Good

Nick, Boise

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Overall a great value for money. Noticeable drop in service from a year prior. From servers, to hotel clerks, to housekeeping, the resort felt burnt out. I started to feel more like a burden than a guest.
Stayed 8 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Neilay

Stayed 7 nights in Dec 2025

10/10 Excellent

mohamad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Marina El Cid. The rooms were very clean and well maintained, even though they are on the older side. What truly made the experience outstanding was the staff — from housekeeping to the wait staff to the front desk, everyone went out of their way to make us feel welcome and special. The food was excellent with a great variety of restaurants and buffets to choose from, and even the room service exceeded our expectations. Overall, it was a fantastic experience and we would highly recommend Hotel Marina El Cid to anyone looking for great service, comfort, and quality food.
Stayed 7 nights in Dec 2025

4/10 Poor

Mark, Locust Grove

Travelled with partner
Liked: Cleanliness
Poor security. Forget an item (like a hat restaurant at closing time) and staff will keep it instead of turning it into lost and found. Caught a service person using a pass key with the do not disturb sign on the door and their rules forbid their entry. Bar and restaurant soda dispensers not carbonated at several locations on several days. Food was hit and miss. Staff works hard and pools are clean. I won't be going back.
Stayed 7 nights in Nov 2025

6/10 Okay

Dan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food, having food sensitivities it would have been nice is there was an area of buffett food that was gluten free, free of heavy spices and sauces.
Stayed 7 nights in Dec 2025

10/10 Excellent

Craig

Stayed 11 nights in Nov 2025

8/10 Good

Yunjae Lee

Stayed 5 nights in Dec 2025

10/10 Excellent

Jenna Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kobo restaurant made the best food I’ve ever had in my life I’m still in shock
Stayed 7 nights in Dec 2025

10/10 Excellent

robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for the kids. Definitely going back.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shelby Elizabeth

Stayed 7 nights in Dec 2025

10/10 Excellent

Jeremy

Stayed 7 nights in Dec 2025

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time at the resort. Check in at the platinum lounge was a breeze, Noah and Luis our butlers made us feel right at home. Highly recommend booking platinum, as all your restaurant reservations will be booked for you. Rooms are clean and well stocked, staff are very friendly. Food at all restaurants is good. Pools are plentiful and if one is too crowded it’s easy to find a quiet pool, and there’s at least one bar at every one. Only problem is the beach, it’s nice enough for lounging but the ocean isn’t really swimmable, it’s very rocky. All in all a great stay and we would definitely come again.
Stayed 8 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was always so clean. The customer service was great and had delicious food and drinks. I really loved my stay there. The whole resort looked like paradise.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cindy

Such amazing experience can’t wait to go next year
Stayed 7 nights in Dec 2025

10/10 Excellent

CARLOS ALBERTO

Stayed 7 nights in Dec 2025

10/10 Excellent

PETRA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded and never regretted it! Great room, food awesome, exceptional staff....well come back!
Stayed 7 nights in Dec 2025

10/10 Excellent

Patricia, Pillager

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort I would definitely go back.very nice and very friendly.we went with family of 10 of us .
Stayed 7 nights in Dec 2025

10/10 Excellent

Ferida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lots of activities for adult, teens, and kids. We all enjoyed the pool and food. Staffs are all nice and friendly. We definitely coming back.
Stayed 6 nights in Dec 2025

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