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Hotel Ojo de Agua

3.0 star property

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Photo gallery for Hotel Ojo de Agua

A poolside area with lounge chairs, a thatched-roof structure, and palm trees.
A beachside lounge with wooden tables and a pool, overlooking the ocean and palm trees.
A beach with palm trees, thatched-roof huts, and wooden lounge chairs.
A hotel room with a bed, a sofa, a desk, a chair, and a TV on the wall.
A modern hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a view of the ocean.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Place, Ojo de Agua Beach
    ‪2 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

A bedroom with a bed, two bedside tables, a window, and an air conditioning unit.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

A modern bedroom with a large bed, two bedside tables with lamps, a wooden wardrobe, and a painting of fish on the wall.

Standard Room

7.0 out of 10
Good
(26 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a bathroom, and a view of the outside.

Standard Room, 2 Double Beds

7.2 out of 10
Good
(63 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Sea View

A modern hotel room with a large bed, a desk, a chair, and a TV. The room has large windows with a view of the ocean.

Superior Room, Sea View

7.6 out of 10
Good
(14 reviews)
  • Sea view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a bathroom, a painting of a sunset, and a view of the sea.

Family Room

7.8 out of 10
Good
(40 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a painting of a sunset, and a wooden floor.

Room

  • Sleeps 5
  • Free Wi-Fi

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  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 979 reviews
The price is €75
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About this property

Hotel Ojo de Agua

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Ojo de Agua. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the beach
  • Just a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Ojo de Agua.

This 3-star Puerto Morelos hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:30 AM.
Hotel Ojo de Agua has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ojo de Agua

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 70.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 900 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Hotel Ojo de Agua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1004 reviews
Rating 8 - Good. 275 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 102 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Great helpful staff Very close to the beach and food vendors on streets
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Melco

Liked: Cleanliness, staff & service
Location is amazing
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Enrique

Liked: Staff & service
The building is showing some age, the staff very service oriented, the breakfast is great, direct beach access with bay watching. Good food options around there.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect hotel for a weekend getaway. It was very clean, and the rooms were perfect. We could walk right to the beach from our room, and the restaurants were great overall. I would highly recommend this place for people looking for a peaceful getaway right on the beach, without the huge crowds in the hotel zone of Cancun.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kathy

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location for beach vibes. The room is bare bones, but clean and very helpful staff.
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very kind helpful staff! Beautiful morning views from our room!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness
Disliked: Property conditions & facilities
Location, beach club, food at the beach club
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Area, restaurants, beaches, hotel staff, hotel location were/are all amazing. Hotel quality is low, but good overall given the low room prices. Clean and comfortable rooms.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gillian Ethel

Liked: Cleanliness, staff & service, amenities
Basic room but clean and comfortable bed. Plenty of clean towels daily. Staff friendly and helpful. Pool area lovely and not crowded. Good beach access. Great licatikn, quiet yet clise to everything.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The turquoise accents in the room really made it feel I like the ocean. I could see the beautiful pool in the ocean from my window. It was just a short walk to the beach. I will definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Neely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious clean and staff courteous and helpful. The only thing was we didn’t have an outlet that worked in bathroom. But who needs dried hair when at the beach. I highly recommend!!!
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Carlos Eduardo

Liked: Cleanliness, staff & service
No frills stay, easy access to the beach
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Timothy John

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room and great location. The hotel could use some simple maintenance that would improve the first impression- paint the lobby and hallways, exterior landscaping at the entrance. Meets the basic needs of travellers and family’s who want close access to the beach and restaurants
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

wes

Liked: Cleanliness
Room was clean, staff were friendly. And you can’t beat the beach its on
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🇨🇦 solo backpacker I stayed here for 9 days 3/26 Great location essentially rite on the beach 100 meters and walking distance to everything else Basic room with fridge mini Beds are a little hard but I would stay here again. Great staff and use of beach lounge chairs
Stayed 8 nights in Mar 2026
Verified review

6/10 Okay

Siomara Soto

Liked: Staff & service
The property is located in a nice location but is good just to sleep and go nothing fancy. The restaurant next door it’s nice and the food is affordable. The waitress was very nice and attentive specially Italia was always so nice. In general this hotel needs a lot of updates specially the bathrooms.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Andre

Liked: Cleanliness, staff & service
Disliked: Amenities
Poll needed cleaning more often. Staff were friendly and helpful.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
I love the staff at Hotel Ojo De Agua, they are wonderful
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good Location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Giampiero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel on the beach
Stayed 11 nights in Sep 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was gorgeous and the food was delicious we had a great stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Excellent beachfront access! Kind and helpful staff :)
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Joanna

Disliked: Amenities, property conditions & facilities
Beachfront, rooms are outdated, too old. Must take the ally to find Hotel. Parking not close to hotel. I wouldn’t stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Hotel Ojo de Agua. The front desk staff were so helpful and friendly. Parking was easy. The hotel is situated right on the beach and has lounge chairs for guest use and a restaurant that serves delicious food and drinks. Margaritas on the beach…it doesn’t get much better than this!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cassie

Liked: Cleanliness, amenities, property conditions & facilities
Walk out to beach, 24/7 front desk, amazing food at beach club. Staff is bilingual and all needs were met. Pretty simple: beds, shower & beach.
Stayed 4 nights in Jan 2026

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