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Hotel Ojo de Agua

3.0 star property

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Photo gallery for Hotel Ojo de Agua

On the beach
Outdoor pool, pool loungers
On the beach
Exterior
Superior Room, Sea View | Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Ojo de Agua Beach
    ‪2 min walk‬
  • Puerto Morelos Town Square
    ‪6 min walk‬
  • Puerto Morelos Beach
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Deluxe Bungalow

Hotel & Beach Club Ojo de Agua

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (614)
The price is €63
for 1 room
includes taxes & fees
18 May - 19 May
Hotel & Beach Club Ojo de Agua

About this property

Hotel Ojo de Agua

Oceanfront with outdoor pool, near Puerto Morelos Town Square
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Hotel Ojo de Agua offers 35 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Ojo de Agua. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Just a 1-minute drive from Puerto Morelos Town Square and 5 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at Hotel Ojo de Agua.

This 3-star Puerto Morelos hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 11:30 AM.
Hotel Ojo de Agua has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ojo de Agua

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Hotel Ojo de Agua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Hotel Ojo de Agua Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1004 reviews
Rating 8 - Good. 287 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 103 out of 1004 reviews
Rating 2 - Terrible. 111 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will be back again soon! thank you!
Stayed 8 nights in Jan 2025

6/10 Okay

Johannah

Stayed 3 nights in Jan 2025

2/10 Terrible

sadie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Margaret

Disliked: Room comfort
No bottled water or glass in bathroom for drinking. No faceclth. Safe at least worked. Bed so low I thought I wa sleeping on the floor & not too comfy.
Stayed 1 night in Jan 2025

6/10 Okay

Lee

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
location was great access to the beach and main square staff was very attentive and helpful *no water or coffee options available *shower head and fridge need repair * safe did not work *mattresses and pillows uncomfortable
Stayed 10 nights in Jan 2025

6/10 Okay

Sherry

Travelled with group
Liked: Cleanliness, staff & service

Had pros and cons!

I've stayed in Puerto Morelos several times but this was my first time at this property. Pros were friendly service and beach location. Cons were nowhere to refill a water bottle or get coffee in the morning. (This is just comparing it to where I stayed before). They also said on hotels.com that there were hairdryers in the room but there were not and I could not get one even when I asked. Rooms were comfortable enough and we did have hot water (which was an issue at the other hotel I stayed at).
Stayed 7 nights in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel in Puerto Morelos

The Hotel offers a clean large room, minimalist design With closet, desk and minifridge and 2 beds. . The location is very centrally located, on the beach. Many restaurants are located within a 10 minute walk. The price is quite resonable for the location. My only quibble would be the rather tepid hot water in the shower. But this is hardly unique. All in all if you are looking for few frills with beach access and a 10 minute walk to the town center, this is a good choice.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location is great staff friendly. Clean for the most part. The hotel is just a little outdated.
Stayed 1 night in Jan 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again at this property.
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Travelled with family
Disliked: Amenities
Location is great . Room is dated but all you really need if you are that type of person. Lobby staff was all great. Fernando is great. But the dude who works at the beach ruined a good few days of the trip on his own lol.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Next to beach
Stayed 4 nights in Jan 2025

10/10 Excellent

Dusmila

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Valeriia

Stayed 1 night in Jan 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definately stay there again, location was perfect, staff was friendly and helpful. Accomodations were not cushy but had everything we needed.
Stayed 4 nights in Jan 2025

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Pooja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 7 nights in Dec 2024

4/10 Poor

Maxime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Place is outdated and needs major renovation. Bathroom was stinky when we arrived and all windows didn’t close properly. No bath mat and water in room. Definitely not worth $75 a night.
Stayed 2 nights in Jan 2025

2/10 Terrible

Arielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t even stay. We walked in and walked back out. Location right on beach is nice, but pictures of the hotel do not look the same.
Stayed 2 nights in Jan 2025

6/10 Okay

Gloria

Stayed 1 night in Jan 2025

4/10 Poor

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible. Not worth $20

This place was terrible. Way too much money for a room that was a total dump. I would have been better off sleeping on the beach under a palapa. Every part of the hotel was run down. No doors had trim. Paint worn off. It kinda felt disgusting. (And I travel cheap hotels a lot)
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service
A hidden gem of a place if you enjoy quiet, sun, nice beach/water and close walking distance to local restaurants and shopping areas. The hotel didn’t look like what was advertise but rooms were clean and it was only matter of minutes to the beach where you were able to relax and enjoy a quiet environment. Don’s Taco and Burrito was wonderful restaurant/bar that catered to the guests and others that May had stopped along the beach. The wait staff was amazing. They ensure you had food/drink when you needed it. Reminder this area preferred Pesos instead of the dollars. No worries it remained a wonderful place for a 5 or ? day getaway! Enjoy!
Stayed 4 nights in Jan 2025

4/10 Poor

Jonathon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was the highlight of this place. This hotel made us feel as if we were in a motel. Tv did not work. AC did not work. Staff was not necessarily the most enthusiastic. I would not recommend this hotel the pictures are false that they post.
Stayed 1 night in Jan 2025

8/10 Good

Maurice

Travelled with partner
Liked: Staff & service
Awesome budget friendly hotel right on The beach. Very walkable location.
Stayed 7 nights in Dec 2024

6/10 Okay

Robin

Travelled with partner
Disliked: Amenities
Staff is friendly and helpful! Room is very clean. Close to the beach and walking distance to restaurants and music along the street.
Stayed 1 night in Dec 2024

6/10 Okay

Shahnawaz

Liked: Cleanliness, room comfort

Ojo de Aqua

The place doesn't look like the pics. Pro : next to the beach and good wifi Cons : the place is out dated , hot water dod not work . Few beach benches.
Stayed 4 nights in Dec 2024