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Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Exterior
32-inch LCD TV with cable channels, TV
Pool views, serves lunch, dinner and happy hour
Pool views, serves lunch, dinner and happy hour
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

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4.3 out of 5, Excellent, 2,987 reviews
The price is €96
includes taxes & fees
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About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the aparthotel's 3 restaurants. Each apartment boasts a jetted tub and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools. Built in 2007, this upscale aparthotel has 560 apartments on 8 floors. Each apartment offers free WiFi and a jetted tub.
  • Each apartment offers a washer/dryer, a balcony, and a jetted tub
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with ocean views at Oceano, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to massages, detox wraps, or facials at the spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and 4 hot tubs
  • Guests have great things to say about the pool and the helpful staff
  • Steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This beach aparthotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available.

This 4-star Cancun aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 10 treatment rooms
  • 4 hot tubs
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MXN 700 per night

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near the sea
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's club
  • Children's pool
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 560 units
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1052 reviews
Rating 8 - Good. 203 out of 1052 reviews
Rating 6 - Okay. 73 out of 1052 reviews
Rating 4 - Poor. 20 out of 1052 reviews
Rating 2 - Terrible. 42 out of 1052 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
Was able to check in early. Room small but had everything we needed. Could use some updating but overall clean with what they are working with. All staff extremely helpful and very friendly. Food was okay but pricey. Alcohol very expensive.
Stayed 7 nights in Jan 2026

10/10 Excellent

Cindy

Stayed 7 nights in Jan 2026

10/10 Excellent

JOSE

Stayed 3 nights in Jan 2026

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all super friendly and helpful
Stayed 4 nights in Nov 2025

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Cleanliness of room and resort. Enormous pool and beautiful sandy beach
Stayed 10 nights in Jan 2026

8/10 Good

KeeAnn, SAN ANTONIO

Stayed 1 night in Jan 2026

2/10 Terrible

Mary, Chicago

Travelled with family
Very disappointed by check-in because we did not get the room we reserved. We were told there was only 1 1-bedroom villa available and it was the last room on the first floor at the end of the property. It was not an ocean view. We were looking at a driveway with plants and heard loud noises from the adjoining resort. The television stations did not work and the air conditioner was loud all night and leaked onto the floor. We were told at checkin that we could get another ocean front room the next day and they would call us when the room was ready. They did so at 2pm on Sunday and we were able to get the room we had reserved. Very disappointed as we felt we lost a day of our vacation.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yehuda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Great service. We are keeping Kosher, very close to kosher restaurants and Chabad of Cancun which was great!
Stayed 7 nights in Jan 2026

6/10 Okay

nam

Stayed 3 nights in Dec 2025

8/10 Good

Pratab

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tv in the room didn't work well. Not enough channels in english. No ability to screen share your phone to the tv. Resort pools were great, and the hot tub was a nice addition. Also pools and hot tub are open late (10pm) which is amazing. Some staff were not very friendly and not very attentative, but most were great. Especially the bag attendant, he was amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 3 nights in Dec 2025

10/10 Excellent

BETTY

Stayed 7 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The registration staff (Oscar D & Dennise T) were awesome. Oscar was able to change our room from one that was next to noisy air conditioning next door hotel to a beautiful 3rd floor room that was quiet and had a nice view of the beach and ocean. The baggage handlers were efficient and very friendly! The property was extremely beautiful especially the 2 endless pools. I would definitely rate this resort a 9.5, and hope to return soon! The only negative was upon arrival, I had to sit with concierge to hear about timeshare purchase interest. I was on vacation and didn’t want to talk about purchasing anything other than food and drinks and excursions.
Beautiful Resort!
Quiet and peaceful night. Just what we needed.
Swimming with the family in the endless pool - AWESOME!!!
Stayed 10 nights in Dec 2025

10/10 Excellent

Chisato

Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 6 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Jasmine Nicole

Stayed 2 nights in Dec 2025

8/10 Good

KARLA

Liked: Cleanliness, amenities
Los cuartos estan muy bien, amplios y en buenas condiciones. Las personas de la alberca son super atentas, tanto las que te ayudan con los camastros como los meseros. La razón por la que pongo solo cuatro estrellas es por las personas de la recepción, quienes tanto en el check in como en el check out, estaban de muy mal humor, y no fueron ni cordiales ni pacientes. Lamentablemente son la primer cara del Hotel, y si tienen mucho que enseñarles. Fuera de eso, disfrutamos mucho la estancia.
Stayed 7 nights in Dec 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. They tended to our every need. Rooms were so great, with beautiful views of the ocean. The cleaning staff had our rooms spotless everyday. High end shopping mall with wonderful shops and restaurants right across the street. Food at the resort was good. Highly highly recommend staying at this place! We will definitely go back.
Stayed 6 nights in Dec 2025

10/10 Excellent

tiffany

Stayed 4 nights in Dec 2025

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this place. So convenient to food and shopping but still so quiet and relaxing. The rooms are large and the bed is amazing. Be careful, it’s hard to leave it in the morning.
Stayed 7 nights in Nov 2025

10/10 Excellent

Anna

Stayed 3 nights in Nov 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025