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Aparthotel

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

A resort with a central pool, palm trees, and a view of the ocean.
Creator video - submitted by UnderDogGetaways
A spacious lobby with modern seating, large windows, and a view of palm trees.
A beach with thatched umbrellas, lounge chairs, and a clear view of the ocean.
A modern bar area with stone pillars, a bar counter, and seating.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Ocean View (Balcony)

8.6 out of 10
Excellent
(31 reviews)
  • Partial ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Ocean View (Balcony)

8.6 out of 10
Excellent
(72 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

A hotel room with a large bed, a sofa, a dining table with chairs, a TV, and a view of a beach and palm trees through the glass door.

Studio, 1 Queen Bed with Sofa bed, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 1 Bedroom, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 1 Bedroom, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Ocean View (Balcony)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Ocean View (Balcony)

8.4 out of 10
Very good
(28 reviews)
  • Partial sea view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Balcony (Oceanfront)

A modern hotel room with a large window offering a view of a lush garden and palm trees. There is a dining area with a table and chairs, a sofa set, and a flat-screen TV mounted on the wall.

Villa, 2 Bedrooms, Balcony (Oceanfront)

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

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About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Along with 3 restaurants, this smoke-free aparthotel has 4 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a swim-up bar are onsite. Each apartment boasts a jetted tub and offers free WiFi and a washer/dryer. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools. Built in 2007, this upscale aparthotel has 560 apartments on 8 floors. Each apartment offers free WiFi and a jetted tub.
  • Each apartment offers a washer/dryer, a balcony, and a jetted tub
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with ocean views at Oceano, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to body wraps, detox wraps, or hot stone massages at the spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and 4 hot tubs
  • Guests have great things to say about the beach and the pool
  • Steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers its guests a full-service spa, 4 outdoor swimming pools, and 4 hot tubs along with outdoor tennis courts and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly The Westin Lagunamar Ocean Resort Villas & Spa, Cancun. Free self parking and valet parking are available.

This 4-star Cancun aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 10 treatment rooms
  • 4 hot tubs
  • 4 outdoor pools
  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Swedish massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free cot

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: MXN 700 per night

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near the sea
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Children's club
  • Children's pool
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide
  • Golf lessons nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting

General

  • 1 building
  • 560 units
  • 8 floors
  • Built in 2007
  • Garden
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change):
  • One of the swimming pools
The property will be renovating from September 15 2026 to December 15 2027 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 826 out of 1188 reviews
Rating 8 - Good. 219 out of 1188 reviews
Rating 6 - Okay. 77 out of 1188 reviews
Rating 4 - Poor. 22 out of 1188 reviews
Rating 2 - Terrible. 44 out of 1188 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rita

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice property and staff was amazing Will stay again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, check-in, communication, listing accuracy
Great place to stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, check-in, communication, listing accuracy
Great location! Great amenities loved my stay there!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay, we loved it all!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was super helpful and friendly, location was very convenient, family friendly and also good for couples
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sean Michael

Liked: Cleanliness, check-in, communication, listing accuracy
Great place for families
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, check-in, communication, listing accuracy
Great staff, amazing food. Loved it!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liss

Liked: Cleanliness, check-in, communication, listing accuracy
todo excelente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness
Disliked: Check-in
The staff was perfect.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Verlin

Liked: Cleanliness, check-in, communication, listing accuracy
We love Lagunaamar! Always fabulous - grounds and pools are immaculate, staff is very attentive and friendly.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Allison Anthonisz Thornton

Liked: Cleanliness, check-in, communication, listing accuracy
A really wonderful resort that offers a number of different activities for families with children as well as adults traveling on their own. fantastic location close to downtown Cancun other sightseeing and Isla Mujeres. great food options fantastic service. The beach and pools were wonderful. We would definitely recommend booking again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Oliver Merced

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Gillian

Beautiful hotel. Food was expensive
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gaynor

Liked: Cleanliness, check-in, communication, listing accuracy
The resort is spotless. Staff are so helpful. Grounds aand pool areas are beautiful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Igor

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Bruno

Liked: Cleanliness, check-in, communication, listing accuracy
Everything was amazing. I can’t wait to go back
Stayed 9 nights in Feb 2026
Verified review

8/10 Good

Erik

Liked: Cleanliness, communication
The place was clean and friendly, and I had no issues during my stay. The staff was very helpful and had a great attitude toward guests, which I really appreciated. The only downside was that I wasn’t aware of the check-in deposit—it would’ve been helpful if that was clearly mentioned in the hotel description. Other than that, they also helped us book a trip through their agency, which was a nice plus.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Trichelle

Liked: Cleanliness, check-in, communication, listing accuracy
Love this property. My room was cleaned/tidied everyday. The pool is amazing. Only thing, don’t eat on the property; it’s extremely expensive (unless it’s happy hour which all food and drink is included). But there are lots of other affordable spots around.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all super friendly and helpful
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Great room accommodations with a spectacular Ocean view room.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, check-in, communication, listing accuracy
We had the most wonderful and relaxing stay here! Counting down the days until we can return. The service was phenomenal, and the room and all amenities (gym, sauna, steam room, spa) were perfection. Best pool and super clean and quiet beach. They even had less seaweed than the other beaches we had gone to throughout our trip. The food was spectacular and much better than the typical resort food. They also had a complete schedule of fun activities for kids and adults that gave it a nice resort experience instead of just a hotel room. Plus it has that incredible Westin scent in the lobby. 10/10 experience!!
View from our room of the pool and beach
Lobby
Lunch at the outdoor poolside restaurant
Gorgeous pool, perfect temperature water
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marycielo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room for families with small kitchen washer and dryer!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, amenities
Cleanliness of room and resort. Enormous pool and beautiful sandy beach
Stayed 10 nights in Jan 2026
Verified review

8/10 Good

JOSE

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is huge with several pools, youll likely have a pool view and partial or full ocena view.
View from villa
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice; Great location!
Stayed 4 nights in Sep 2025