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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
Lobby
Pool views, serves lunch, dinner and happy hour
4 outdoor pools, pool umbrellas, pool loungers
Pool views, serves lunch, dinner and happy hour

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Convention Center
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(61 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

8.2 out of 10
Very good
(25 reviews)
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

The Westin Resort & Spa, Cancun

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,267 reviews
The price is €103
includes taxes & fees
26 Sept - 27 Sept
The Westin Resort & Spa, Cancun

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with ocean views at Oceano, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to body wraps, detox wraps, or hot stone massages at the spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and 4 hot tubs
  • Guests have great things to say about the beach and the pool
  • Steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1013 reviews
Rating 8 - Good. 196 out of 1013 reviews
Rating 6 - Okay. 66 out of 1013 reviews
Rating 4 - Poor. 20 out of 1013 reviews
Rating 2 - Terrible. 45 out of 1013 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the hotel zone. Convenient and relaxing
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Better than expected.
Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing view
Stayed 3 nights in Jun 2025

10/10 Excellent

desteania, Crowley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the resort. Would suggest more food options. Overall my family loved it and will be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lizeth

Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, pools were stunning. Heated pools open 7:00 AM-10:00 PM, multiple hot tubs that stayed open 24/7. Breakfast buffet was small but tons of fresh fruit and bakery and you could order stuff not on buffet but also included. Dinner food not great but tons of restaurants within 2 minutes walking. Drinks were good, staff amazing and friendly and our 1 BR suite was very nice and offered some separation from the kids at night. Overall great vacation and would stay again. Not all inclusive but not terrible bring a tumbler and buy a bottle from duty free on the way in! Drinks by pool were $9-$14 not terrible. Affordable lunch served poolside or right to your cabana on the beach.
Stayed 5 nights in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and its staff were excellent. We had an amazing time. The staff were all really friendly and welcoming, and I will definitely return again.
Stayed 5 nights in Jun 2025

8/10 Good

Melissa, New Smyrna Beach

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
We had arrived at 8 in the morning. Because we booked “3rd party” Expedia, we were told we could not ck in til 4:00 pm regardless if there were available rooms. Then when we did get a room “luxury suite ocean view” it was on the side of the property overlooking a permanent construction staging area. Knowing we probably could not check in til later when we booked (thinking 1-2) we kept bathing suits with us. but it was a tropical storm passing by, and we slept out on the pool loungers in the 35 mph winds. Friends there that are “owners” at Westin managed to get us that “ocean front” room at 2 pm. The suite itself was very spacious, very nice, super clean, like-new furnishings, excellent beds. Property is older, (lobby getting renovated) but pretty and in a very nice upscale area on the barrier island of Cancun. Workers/waiters at pool were very good and so friendly as were housekeepers and concierge personnel. The only other negative: The property itself was poorly marked: there weren’t signs for all elevators, and elevators are not convenient or where you would expect. And confusing. Example: if your room was in building 7, on the 5th floor, you could have a number 754. But you could also have 1081 on the same level. Other than “3rd party” treatment, and getting lost looking for elevators, the stay was really nice and we would go back. Excellent restaurants and high end shopping in the area. Very safe area. Convenient to airport, downtown and excursions.
Mayan ruins on property
Tiki umbrellas on beach with loungers and service
Stayed 4 nights in Jun 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was always helpful, the property is gorgeous, the entertainment team is very friendly and super fun!!
Stayed 3 nights in May 2025

8/10 Good

Humberto

Stayed 4 nights in May 2025

8/10 Good

Tuwanda, Detroit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
By booking through Expedia I paid for an ocean view room and got a parking/construction view room. No happy about that at all. This is what the hotel staff told me but they accommodated me on my last night
Stayed 3 nights in May 2025

10/10 Excellent

marion, West Palm Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great villa over 700sqf with amazing few
Stayed 5 nights in May 2025

6/10 Okay

Rachel, NEW ORLEANS

Stayed 4 nights in May 2025

6/10 Okay

Rachel, NEW ORLEANS

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at this property for 4 nights. The room is clean, the shower is very good, and room view is wonderful. The hotel is huge and it doesn’t hurt to place more signs to help the guests to navigate:). However, I must say the service is not consistent in this hotel. The concierge and spa staff are very nice and helpful, but I CAN NOT say the reception staff at check-in is friendly (the gentleman who wears a pair of glasses in black frame). He rudely told me to “ go ask the concierge where is the location for breakfast, they will tell you.” and it sounds like answering this question is not supposed to be his job. I hope the hotel will provide more training. Our server at resort’s main restaurants is pretty much “tourist fatigue” with lukewarm service. Otherwise, all is fine.
Stayed 4 nights in May 2025

10/10 Excellent

Sagar

Stayed 6 nights in May 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience! Would recommend and comeback!
Stayed 4 nights in May 2025

10/10 Excellent

Issa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay for a family of 5
Stayed 3 nights in May 2025

10/10 Excellent

Judy Josol

Liked: Cleanliness, amenities, property conditions & facilities
Location is so convenient. Amenities are amazing and the people are so friendly. I would definitely recommend this resort. Perfect for a family vacation.
Stayed 7 nights in May 2025

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Alexander

Stayed 4 nights in Apr 2025

8/10 Good

Delmy

Liked: Cleanliness, staff & service, property conditions & facilities
I like that I have the opportunity to eat outside the resort. The room was beautiful but the dinner facilited are limited. I did not like that the guest has to put out the trash and the noise in the hall ways by employees laugh and talking. In addition they ring the bell at around 9:00 am. It was improper and anoying.
Stayed 5 nights in May 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best vacation spot and hotel! The staff were all very friendly and helpful. The resort, beach, rooms and entire hotel was very fun and clean. Absolutely will be coming back and recommend this place to everyone!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Luke

Stayed 1 night in May 2025