The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

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Surrounded by palm trees, this hotel features a large swimming pool and multi-storied buildings with balconies.
Relax by the large pool surrounded by resort amenities and enjoy stunning ocean views.
Relax in our spacious lobby with a central bar area, stone accent wall, and large window offering a view of the outdoors.
Experience the modern lobby with a high ceiling, large windows, and comfortable seating areas.
Guests can dine in comfort under a thatched roof, surrounded by scenic views of the water.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar

Explore the area

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪2 min walk‬
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Convention Center
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(58 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(24 reviews)
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy local and international cuisine with ocean views at Oceano, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to hot stone massages, manicures and pedicures, or body treatments at the spa
  • Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and 4 hot tubs
  • Guests have great things to say about the pool and the helpful staff
  • Steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market - Onsite café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1011 reviews
Rating 8 - Good. 201 out of 1011 reviews
Rating 6 - Okay. 64 out of 1011 reviews
Rating 4 - Poor. 23 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

nisha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend
Stayed 1 night in May 2025

10/10 Excellent

martinon, SAN LUIS OBISPO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the washer and drier. It makes it a lot easy to travel back hime with dry cloths.
Stayed 3 nights in Apr 2025

10/10 Excellent

Trenelle

Stayed 6 nights in Apr 2025

10/10 Excellent

Alondra, Kingwood

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 4 nights in Apr 2025

8/10 Good

Daniel, Pico Rivera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is super friendly and helpful. The pools stay open till 10pm, they have 3 large pools, including one with a slide. Daily activities for guests to enjoy.
Stayed 5 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Shaaina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pools and landscape. Room was spacious and comfortable.
Stayed 2 nights in Apr 2025

6/10 Okay

Agnieszka

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

kwokming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place food in area not so good
Stayed 4 nights in Apr 2025

10/10 Excellent

Love God

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, but i wish the rep didnt tell the luggage person to take our stuff to room so she can sell a package, it was hard to find room since there was construction at the time. The satff were very friendly , and i felt safe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Amenities, property conditions & facilities
creo que la comida necesita ser mejor
Stayed 5 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Reginald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a vibration like sound in the unit that was uncomfortable and we let them know a few times. They could shut off the machine ( or source) causing it but it kept coming back. Would not go back here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

6/10 Okay

Omar

Stayed 1 night in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything about this place
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for a family vacation perfectly located in the middle of the peninsula
Stayed 2 nights in Nov 2024

10/10 Excellent

alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe! Service was excellent and everyone was very cordial.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not an " All Included" hotel, just in case this is what you look for.
Stayed 3 nights in Feb 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property and the service is excellent.
Stayed 9 nights in Feb 2025