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The Westin Resort & Spa, Cancun

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Resort & Spa, Cancun

On the beach, sun-loungers, beach umbrellas, beach massages
4 outdoor pools, free pool cabanas, pool umbrellas
On the beach, sun-loungers, beach umbrellas, beach massages
3 restaurants; breakfast, lunch and dinner served
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪5 min drive‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Two Double Room with Ocean View

Bathroom

Two Double Room with Ocean View

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room with Ocean View

Separate bathtub and shower, free toiletries, hair dryer, towels

King Room with Ocean View

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Room with Lagoon View

Separate bathtub and shower, free toiletries, hair dryer, towels

King Room with Lagoon View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Lagoon View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Balcony, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony, Lagoon View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Ocean View

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

LED TV

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

LED TV

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Balcony, Ocean View

LED TV

Villa, 2 Bedrooms, Balcony, Ocean View

  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 Bedroom, Balcony, Ocean View

Presidential Suite, 1 Bedroom, Balcony, Ocean View

Presidential Suite, 1 Bedroom, Balcony, Ocean View

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

LED TV

Studio, 1 King Bed with Sofa bed, Balcony, Lagoon View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Balcony, Lagoon View

LED TV

Suite, 2 Bedrooms, Balcony, Lagoon View

  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 3 Bedrooms, Balcony, Lagoon View

LED TV

Suite, 3 Bedrooms, Balcony, Lagoon View

  • Sleeps 10
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Balcony, Ocean View

LED TV

Villa, 3 Bedrooms, Balcony, Ocean View

  • Sleeps 10
  • 3 Double Beds
  • Free Wi-Fi

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About this property

The Westin Resort & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
The Westin Cancun Resort & Spa offers 379 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Westin Cancun Resort & Spa. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 3 restaurants, a swim-up bar, and a poolside bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body treatments, or body wraps at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and a steam room
  • Guests have great things to say about the beach and the location
  • Just a 2-minute drive from Iberostar Cancun Golf Course and a few minutes from Delfines Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Westin Cancun Resort & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun hotel.

Sea & Stones Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Arena Sports Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen - This restaurant serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

The Westin Cancun Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1681 out of 2987 reviews
Rating 8 - Good. 704 out of 2987 reviews
Rating 6 - Okay. 335 out of 2987 reviews
Rating 4 - Poor. 120 out of 2987 reviews
Rating 2 - Terrible. 147 out of 2987 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay!!!!!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, friendly staff, beautiful well kept beach.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Salim

Liked: Cleanliness, check-in, communication, listing accuracy
The cleanest , friendly , nice beach view from the room
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Lauryn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very nice staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean , safe and friendly staff with beautiful views.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was courteous and rooms clean.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

DARRYL C

Clean, beautiful view from our room Friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
great resort! very accommodating!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tashaun

Liked: Cleanliness, amenities, property conditions & facilities
Staff accommodation and spa service was top notch
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edward

It was a good resort
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort, breakfast was good. beach was ecellent and having a heated pool open until 10 pm was fantastic.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great location and beach
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Shohreh

Liked: Cleanliness, communication, listing accuracy
clean room beautiful beach view
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janna

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff and incredible view!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mahamendige

Liked: Cleanliness, amenities, property conditions & facilities
Good food, great staff and superb ambience
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Atef

Everything is excellent I will come back for sure
Stayed 5 nights in Feb 2026
Verified

8/10 Good

BIPUL K.

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was good. Pool was good. And surrounding environment was also excellent. And public bus stops was very near from the hotel, their service also very nice.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, check-in, communication, listing accuracy
I love staying at The Westin because of their White Tea bath products in the room. I booked this hotel specifically for that reason, as well as the beach out front which is right next to Club Med.
The view that greats you as you pull up.
A surfing wave pool!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ann Margaret

Liked: Cleanliness, amenities, communication
resort was beautiful and had a lot of activities. we did not have to leave the resort on our stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Saikumar Muntha

Liked: Cleanliness, check-in, listing accuracy
Amazing beach view
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Erma Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay experience was pleasant!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was spotless and staff were very courteous. Amenities were wonderful! Weather was perfect! A very relaxing holiday!
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Beautiful facilities and beach. Staff was courteous and nice.
Stayed 5 nights in Oct 2025