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Aluasoul Hotel Carolina

4.0 star property

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Breakfast, lunch and dinner served
Lobby
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

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Avda. Cala Provençals, 11, Capdepera, Balearic Islands, 07589
  • Place, Font de Sa Cala Beach
    ‪1 min walk‬
  • Place, Playa de n'Aladern
    ‪3 min walk‬
  • Place, cala Provençals
    ‪17 min walk‬

Room options

Double Frontal Sea View 2 adults

9.4 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Double Frontal Sea View 1 adult

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Superior Frontal Sea View 2 ad

In-room safe, desk, blackout curtains, free WiFi

Double Superior Frontal Sea View 2 ad

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Superior Frontal Sea View 1 adult

In-room safe, desk, blackout curtains, free WiFi

Double Superior Frontal Sea View 1 adult

  • Sea view
  • 20 sq m
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for My Favorite Club J Suite Front Sea V.2ad

In-room safe, desk, blackout curtains, free WiFi

My Favorite Club J Suite Front Sea V.2ad

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double 1 adult

In-room safe, desk, blackout curtains, free WiFi

Double 1 adult

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double 2 adults

In-room safe, desk, blackout curtains, free WiFi

Double 2 adults

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for My Favorite Club J Suite Front Sea V.1ad

In-room safe, desk, blackout curtains, free WiFi

My Favorite Club J Suite Front Sea V.1ad

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for My Favorite C Double Sup Front Sea V. 1a

In-room safe, desk, blackout curtains, free WiFi

My Favorite C Double Sup Front Sea V. 1a

  • Sea view
  • 20 sq m
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for My Favorite Club Double Superior Frontal Sea View (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

My Favorite Club Double Superior Frontal Sea View (2 Adults)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Aluasoul Hotel Carolina

At Aluasoul Hotel Carolina, hit the beach, dine onsite at Terra Café, or enjoy a drink at one of the hotel's 4 bars/lounges. Housekeeping is available on request.
Aluasoul Hotel Carolina offers 216 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Capdepera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they enjoy the helpful staff at Aluasoul Hotel Carolina. During your stay, you're just a quick walk from Font de Sa Cala Beach. You'll find features like free breakfast and free WiFi in public areas, plus 4 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar, and 4 bars/lounges offer choices for drinking and dining
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Amenities include a multilingual staff, an elevator, and a rooftop deck
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • 8 minutes by car from Son Moll Beach and 8 minutes from Cala Agulla Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Aluasoul Hotel Carolina are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Aluasoul Hotel Carolina offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A nightclub, a sauna, and a rooftop terrace are also featured at Aluasoul Hotel Carolina. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Capdepera hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Terra Café - This buffet restaurant serves breakfast, lunch, and dinner.
Vértigo Sky Bar - Onsite bar. Open daily.
Kentia Pool Club - Onsite bar. Open daily.
Agua Lobby Bar - Onsite bar. Open daily.
Luna Bar - Onsite bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Aluasoul Hotel Carolina are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 4 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Luna Bar
  • Terra Café
  • Vértigo Sky Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Tennis
  • Volleyball

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 8 per day
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number H/1788
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alua Soul Carolina
Aluasoul Hotel Carolina Hotel
Alua Soul Carolina Adults Only
Hotel Roc Carolina Adults Only
Aluasoul Hotel Carolina Capdepera
Aluasoul Hotel Carolina Hotel Capdepera

Aluasoul Hotel Carolina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 54 reviews
Rating 8 - Good. 24 out of 54 reviews
Rating 6 - Okay. 7 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, the service and the food...beautiful location...we really enjoyed the hospitality...
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
great location and a spectacular view
Stayed 1 night in May 2023
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a lovely view over beach and sea, friendly and helpful staff, high quality interior design, good gym facility, breakfast variety superb
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and nice staff. Good food. Clean and tidy room. Good air conditioning. Spectacular balcony view
Stayed 5 nights in Jul 2022
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really lovely and the staff made the stay memorable. Only room for improvement was the food. I’m allergic to seafood/fish and dairy so struggled with the food. Would be good to have more on offer for lunch and dinner.
Stayed 4 nights in Apr 2023
Verified

6/10 Okay

Tiffany

Food felt like the same everyday. Nice place but away from everything.
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good 2 nights east side hotel stay

Hotels location is great for people to stay for two night and have their own car. It's in a lovely bay with a beach entrance and lovely views of sunrise. Room is very bright and spacious, minimalistic but you do have everything you need there. Shower open spacious. Clean and tidy areal. Breakfast as usual for that size of hotel, nothing special but a good selection.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Marius

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean hotel. Everything you need, if you do not need to leave the hotel. If you want to travel from the hotel, there is very limited transportation. The beach was a bit disapointing, and the pool is small. The bartenders allways seemed annoyed when ordering, and even with a long queue, you could see 2 laughing with each other with only one serving. The drinks were not up to expectations, but the food was good.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Anh

Liked: Staff & service, amenities
Beachside! Had tons of amenities, but the amenities was okay. Gym was so hot. Breakfast was okay. Had to buy our espresso because the free one at breakfast was not strong enough. Got tired of the food since it’s the same food each day. Pool closed early :(
Stayed 4 nights in Jul 2022
Verified

6/10 Okay

Shelly Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel and worth upgrading to a suite however the my favourite club really doesn’t get you much more. What let this hotel down was the food. Poor choice, often luke warm at best. Husband a Vegetarian and very little choice for him. Drinks, a lot that isn’t included in the AI package.
Stayed 8 nights in Jul 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing. Every room faces towards the ocean. Our balcony had a fantastic view and we opened up the patio doors to hear the ocean waves at night and early in the morning. It was perfect. The beach inlet was very nice. The whole staff was so attentive to our needs. The manager, Olivia was so nice. She always asked us how we were doing and if there was anything we needed on a daily basis. The waitstaff was pretty awesome, Rita, Gadi, Antonio, Samuel, and the bar attendant, Mary all took care of my husband and myself. Chef Alejandro's food at the pool bar was on point. The reception desk attendees Sinue and Carlos were also extremely helpful with excursions, grabbing transportation, any questions we asked all while constantly having a smile on their faces. Our only compliant was the food choices at the buffet. The food was pretty bland. The food as I had previously read on many other reviews was mediocre and geared towards the German population, as 3/4 of the guest were German. Even the singer for the entertainment on the first night we arrived was singing in German. Maybe if the hotel switched it up a bit for other foreign travelers and add more food choices, then I would have given it a 5 star.
Stayed 6 nights in Jun 2023
Verified

6/10 Okay

Alice

Liked: Cleanliness, amenities
Overall we had a nice time, but at many times it did not feel 4 star. Pros: lovely beach right beneath the hotel, entertainment was diverse, alcohol in cocktails generous, food was good and different each night, entertainment staff were lovely, spa/indoor pool and rooms quiet and refreshingly modern, big comfy beds and regular cleaning, fun prizes to be won during entertainment. Cons: the big flaw was that the all inclusive package was by definition NOT all inclusive. Lots of cocktails you had to pay more for, the beer was awful tasting, the wine was low quality as it always gave us headaches even if we only drank a little. The sauna and steam room they have turned off unless you give 30 mins notice and doesnt open until 10am so no nice morning swim before breakfast. Not this hotels fault but also worth noting that the beach is very small and crowded with loud locals smoking cigarettes or even weed, or families with children so if you came for a quiet adult only holiday like us you spend most of your time at the hotel pool rather than the beach which is beautiful so its a real shame. The majority of staff also appeared quite unhappy and a couple of the bar/waiting staff were even rude. Overall we are glad we came here but there are some improvements to be made for this to truly represent a 4 star all inclusive hotel or be worth the money spent.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Juventa

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhig und erholsam. Toller Meerblick von allen Zimmern. Genug Liegen am Pool für alle Gäste. Gerne wieder
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Svenja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhiges adult only Hotel in einer schönen Gegend. Das Frühstück war sehr gut, Buffet von Mittagessen und Abendessen ein klassisches all inklusive Buffet, solide aber ausbaubar. Die Auswahl an Getränken ist groß, auch wenn man für einige noch extra zahlen muss. Es gibt Animationsprogramm, welches aber sehr dezent ist und wenn man daran kein Interesse hat, bekommt man kaum etwas davon mit. Der öffentliche Strand ist über einen direkten Zugang vom Hotel erreichbar. Alles in allem ein sehr schönes Hotel welches zu empfehlen ist.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Ömer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waren Anfang Juni dort. Die Lage vom Hotel ist sehr gut und das Hotel selber sehr schön. Personal sehr freundlich und das es war in Ordung.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 14 nights in May 2024
Verified

8/10 Good

Sandra de Oliveira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war super Toll unsere Urlaub,alles super organisiert.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt an einer malerischen Bucht, man wird sehr freundlich empfangen und bekommt am Anreisetag auf Wunsch noch sehr spät (22 Uhr) etwas zu Essen im Speisesaal. Die Mitarbeiter sind super freundlich und sehr engagiert! Die Zimmer sind hell, freundlich und mit einem Balkon ausgestattet (auf dem man rauchen darf). Dort findet man sogar einen Wäscheständer an der Wand. Das Bad ist relativ groß, ebenso die Dusche. Die Betten sind gut, nicht durchgelegen, es gibt eine große Kissenauswahl. Frühstück und Abendessen sehr vielfältig und abwechslungsreich (es gab z.B. einen mexikanisches Abendessen, zusätzlich zu der normalen Auswahl). Das Servicepersonal ist super! Gegenüber vom Hotel befinden sich ein kleiner Supermarkt und eine Autovermietung (wir hatten unseren Mietwagen allerdings am Flughafen gemietet). Einziger Nachteil: die Parkplatzsituation. Es gibt keinen Parkplatz vom Hotel, man muss an der Straße parken, wo i.d.R. alle Plätze belegt sind.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, súper vistas al mar. Las habitaciones están cómodas y amplias muy bien decoradas. Personal súper amable. El único punto de mejora sería la comida del buffet (desayuno como cena => baja calidad). lastima!
Stayed 1 night in Apr 2024
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anhand des Internetauftritts entsteht der Eindruck, dass alle Zimmer Meerblick haben, ich hatte darüber übersehen, dass bei meiner Buchung Meerblick nicht ausführlich dabei stand (auf den Fotos war dieser allerdings eindeutig gegeben - also als Tipp: bei der Buchung unbedingt darauf achten). Entsprechend groß war die Enttäuschung. Aber dies ließ sich dann gut klären und wir bekamen ein anderes Zimmer. Und auch ansonsten war das Personal ausgesprochen nett und hilfsbereit. Deshalb insgesamt sehr positives Fazit.
Stayed 6 nights in Oct 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches und hilfsbereites Personal. Animation super. Lage spektakulär.
Stayed 7 nights in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable pour couple

Hôtel très agréable et bien situé. Vue incroyable. Buffet de qualité. Passage de la piscine à la plage en qq secondes très appréciable. Je recommande vivement
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal, nahe am Strand, schöne Bucht, herrliche Hotelanlage, ruhige Zimmer
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Ludmilla

Liked: Cleanliness, staff & service, property conditions & facilities
Grosse auswahl beim buffet. Gab jeden abend ein anderes thema. War echt toll.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft hat mir sehr gut gefallen: Saubere Zimmer Leckeres und abwechslungsreiches Essen Viel Platz im Speisesaal, an der Bar, am Pool Sehr freundliches Personal Ein paar Kleinigkeiten sind mir noch aufgefallen: - Die Drinks hatten teilweise nur sehr wenig Alkohol - nur kleine Auswahl an warmen veganen Speisen Insgesamt kann ich das Hotel sehr empfehlen (mit All-Inklusive).
Stayed 5 nights in Jun 2023