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Future Inns Cardiff Bay

4.0 star property

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Photo gallery for Future Inns Cardiff Bay

Breakfast, lunch and dinner served
Reception
Breakfast, lunch and dinner served
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Hemingway Road Cardiff Bay, Cardiff, Wales, CF10 4AU
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪6 min walk‬
  • Place, Cardiff Bay Waterfront
    ‪7 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for King Suite, 1 King Bed & Lounge with Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed

8.6 out of 10
Excellent
(33 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Standard Double, 1 Double Bed & Sofa Bed

Standard Double, 1 Double Bed & Sofa Bed

Standard Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(109 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin, 2 Double Beds

8.8 out of 10
Excellent
(157 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Twin, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Twin, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Double, 1 Double Bed & Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Double, 1 Double Bed & Sofa Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room With Two Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Double Room With Two Double Beds

  • Sleeps 4

View all photos for Double Room with Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Double Room with Sofa Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior King Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Suite

  • Sleeps 2

Contemporary Accessible Double

  • Sleeps 4

Contemporary Accessible Twin

  • Sleeps 4

King Suite, 1 King Bed & Lounge With Sofa Bed

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Cardiff Bay by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
4.2 out of 5, Very good, 1,000 reviews
The price is €64
includes taxes & fees
2 Apr - 3 Apr
Holiday Inn Express Cardiff Bay by IHG

About this property

Future Inns Cardiff Bay

This smoke-free hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Future Inns Cardiff Bay offers 197 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the breakfast at Future Inns Cardiff Bay. During your stay, you're just a quick walk from Wales Millennium Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 5-minute drive from Cardiff Bay and 5 minutes from Cardiff Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4489 square feet (417 square meters) and includes conference space. The business-friendly Future Inns Cardiff Bay also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10 AM.
Thomas Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Thomas Restaurant

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,489 square feet of conference space

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Portable hoist available
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept American Express for onsite payments.

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.00 for adults and GBP 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Future Cardiff Bay
Future Inns
Future Inns Cardiff Bay
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Hotel Cardiff
Future Inn Cardiff Bay Wales
Future Inns Cardiff Bay Hotel
Future Inns Cardiff Bay Cardiff
Future Inns Cardiff Bay Hotel Cardiff

Future Inns Cardiff Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 861 out of 1584 reviews
Rating 8 - Good. 467 out of 1584 reviews
Rating 6 - Okay. 153 out of 1584 reviews
Rating 4 - Poor. 55 out of 1584 reviews
Rating 2 - Terrible. 48 out of 1584 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 2 nights in Sep 2025

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast
Stayed 1 night in Nov 2025

8/10 Good

Jeff

Stayed 1 night in Dec 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful. Room and hotel very clean. Nice big comfy room
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Liked: Staff & service, amenities
Check in staff were lovely
Stayed 1 night in Dec 2025

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazing, lovely and clean and the staff on reception were so friendly and helpful. We even had a free upgrade and a bottle of wine in the room!
Stayed 1 night in Dec 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Good breakfast
Stayed 2 nights in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Nice large room and nice towels, toiletries and good charging points by the bed. The reasons for the power score are the noise from the disco thudding through even to the third floor. At least they moved me to the sixth floor when I expressed concern. Breakfast is ok but the first morning the eggs were dried and bacon leathery. Much better on day two. Staff were all very pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Lovely Hotel , big room and nice and clean .Well worth the money to stay
Stayed 1 night in Dec 2025

10/10 Excellent

aashish

Stayed 1 night in Dec 2025

8/10 Good

Bethan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Attentive staff breakfast time. All smartly dressed and obviously took pride in providing a good service. Lovely room. Choice of pillows. Unfortunately- some slight urine smell when entering toilet- and unfortunately as it rained heavily during the night there was obvioysly a problem with guttering? outside our window- could hear loud water dripping and landing on sill and as a light sleeper- kept one of usxawake for hours.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful. Perfect location for where I was working.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and courteous. Room was very clean and tidy.
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and comfortable, the hotel was clean and tidy, decent location, staff polite and helpful, breakfast was good. Only minor quibble would be that check-in was late in the day (3pm), no early check-in available. But this is the way all hotels have gone across the board, its just got later and later generally, so you end up to checking-in after what you are doing for the day, not ideal. I remember a time when this was a more reasonable 12 noon standard.
Stayed 1 night in Nov 2025

8/10 Good

Lucy-Siriol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Cardiff bay , great to have free parking and huge room
Stayed 2 nights in Nov 2025

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible. Arrived at 3pm and room wasn’t ready. Told it would be 20mins so had a drink at bar and waited 30mins. Went back to reception - still not ready and was actually told ‘we’re only human’!!! And their T&cs mean that rooms don’t have to be ready for 3pm. Then one of our party gets locked in toilet and hotel has to call emergency locksmith. We were down for a special event - some of which was missed. The whole evening was ruined. When we returned we were hungry as we had missed dinner. Reception said that room service was available. Called and called but no-one answered. Avoid this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Gwenan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again
Stayed 1 night in Nov 2025

8/10 Good

Helen

It was goo overall
Stayed 1 night in Nov 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and the so was the room however the toilet smelled of wee. I did go to reception but it was still the same when we returned.
Stayed 2 nights in Nov 2025

6/10 Okay

Keri

Not very welcoming on arrival. Terrible queues to check out! Stayed here several times before was disappointed this time. Needs decorating now too
Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Functional. A bit dated, like going to a 1980s hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, staff were very friendly and helpful, had two minor problems, asked if they could help. Changed my room, helped me pack and move from one room to another with no issues at all. Excellent Staff and hotel! Excellent location, free parking!
Stayed 3 nights in Nov 2025

10/10 Excellent

michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, very clean. Staff friendly and helpful.
Stayed 2 nights in Nov 2025