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Please could the smoking area be moved away from the entrance. Unpleasant for non smokers to have to go through the fumes.
Posted by Linda on 21 Aug 2023
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2 out of 5
Posted by ethar abd al on 18 Feb 2022
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5 out of 5
We had a great time in this Holiday In, the staff were very friendly, helpful and professional. The hotel is ideally located: within the city and nearby attractions. We had a bedroom with river view, this was a very nice touch. Breakfast was really good, with lots of options. We will definitely come back for a longer stay.
Posted by Leon on 28 Aug 2021
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4 out of 5
Loved the location. Easy access to many things. Staff helpful.
Posted by a verified traveller on 22 Jul 2019
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4 out of 5
Posted by a verified traveller on 18 Mar 2019
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4 out of 5
Good location. Basic rooms. Small bed!
Perfect as a base for cardiff city centre - everywhere walking distance
Posted by kj123, from Southampton on 10 Mar 2019
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5 out of 5
Posted by a verified traveller on 24 Feb 2019
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3 out of 5
The road noise the hotel needs new double glazing . We could hear crossing buzzer everytime people crossed.
Posted by a verified traveller on 10 Feb 2019
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3 out of 5
The staff were very helpful and warned me in advance that some wheelchair users had experienced difficulties with the shallowness of their customer lifts. This was very much appreciated as it gave me time to make alternative arrangements if I wished.
However, when they then said, if I would be happy to do so, they have a goods lift I could use, I took them up on the offer as I didn't want to have to look around for somewhere else to stay.
Unfortunately it turned out that, despite the helpful staff, there were other access problems with the building.
In particular,
a) the doorway from the goods lift was not a recommended accessible width such that I could only get through if both of my rear tyres rubbed against the door frame - Yes, it really was that tight!
b) the accessible toilet on the entrance level was not, by any definition, an accessible toilet because there was not a wheelchair space on either side of the loo to enable people to transfer.
This was such a shame because the accessibility of my room and en suite was much better than I experienced at comparable hotels and, as I've said, the staff tried their best to assist.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
