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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Sports facility
Lobby
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪9 min walk‬
  • Place, Utilita Arena Cardiff
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cardiff Bay by IHG

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Cardiff Bay by IHG. During your stay, you'll be within walking distance of Cardiff Bay. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • Just a 4-minute drive from Cardiff Bay and a few minutes from Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cardiff hotel.

Guests are served free buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 432 out of 1009 reviews
Rating 8 - Good. 390 out of 1009 reviews
Rating 6 - Okay. 125 out of 1009 reviews
Rating 4 - Poor. 41 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value for money. Staff were friendly and helpful. Breakfast was good. Quiet location but within walking distance of city centre. Parking was a bit of a pain, not always spaces - but they refund you if you are unable to park. Overall, nice experience - would stay again if I went to Cardiff Bay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice woke up at 5am constant tapping noice that you could even hear in the hallway reception didn’t know. What it was
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no fried eggs or mushrooms
Stayed 2 nights in Dec 2025

10/10 Excellent

Ceri

Stayed 1 night in Dec 2025

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Room comfort
We were disappointed that the hotel does not offer blue badge holders a
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room spotless. Front desk and breakfast staff friendly and helpful,
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was lovely. Very clean. Rooms were comfortable and again very clean. The staff were so helpful and friendly always smiling. Nothing was a problem for them. Breakfast was really good. Nice choice and tasty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Faheem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room close to all amenities
Stayed 1 night in Nov 2025

6/10 Okay

N

Liked: Cleanliness, staff & service, amenities
The mattress wasn't too comfortable. Didn't sleep that well on either night. Room was clean and a decent size
Stayed 2 nights in Nov 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as we entered the hotel we were hit by a lovely clean , fresh smell :) Room was clean, breakfast we great. All food was fresh and of high quality. Staff were very helpful and warming . Would highly recommend this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Aroon

Stayed 2 nights in Nov 2025

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in Nov 2025

4/10 Poor

Angela

Liked: Staff & service
You can check in at 2pm and when we arrived we were told our room wasn't ready, nearly 2:30 before we could check in, although they were very apologetic they could of at least offered a coffee while we waited. The outside of the hotel nearest to the river was in a state, there were weeds everywhere and even big buddleias growing out of the cracks in the ground which looked like they had been there for over a year, the whole outside needed a good tidy up to make it welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Great stay near bus into Cardiff city.
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, amenities
Very comfy bed, and good housekeeping. There were 3 teabags, 4 coffee sachets and 4 milk cartons in the room, which I found to be budget standard not reflecting the room price. Breakfast giid but kor sorcual
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

8/10 Good

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quiet area Helpfull staff Clean room
Stayed 2 nights in Nov 2025

8/10 Good

WEN-CHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities
FRIENDLY STAFF CLEAN ROOMS NICE HOTEL
Stayed 1 night in Nov 2025

10/10 Excellent

Dominic

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 2 nights in Nov 2025