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Holiday Inn Express Cardiff Bay by IHG

Property class: 3

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Exterior
Lobby
Terrace/patio
Exterior
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪11 min walk‬
  • Place, Utilita Arena Cardiff
    ‪14 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Interior entrance
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  • Free Wi-Fi
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includes taxes & fees
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About this property

Holiday Inn Express Cardiff Bay by IHG

A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Cardiff Bay by IHG. During your stay, you'll be within walking distance of Utilita Arena Cardiff. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 2 meeting rooms
  • 15 minutes by foot from Utilita Arena Cardiff and a 4-minute drive from Cardiff Bay
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cardiff hotel.

Guests are served free buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The bed was comfortable and the room a reasonable size. There was an iron, ironing board and hairdryer. The shower was a good size and worked well. The breakfast was ok, a usual fry up, croissants, cereals, fruit juices and tea and coffee.
Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Travelled with family
Room was clean and well equipped. Staff friendly and helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

Kerri

Travelled with group
Liked: Staff & service, amenities
Staff were really friendly, for the price the room was ok but the shower did have stains/mould and so did the carpet in the main area. The breakfast was good considering it was free, but there were yoghurts that were 2 days out of date in the fridge which I almost ate so that wasn’t great
Stayed 1 night in Jan 2026

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities
The whole place was great. Room was clean and tidy. We had a room over looking the water which was nice. The staff were all very helpful and friendly. The only reason it drops a star is the noise from the road on the opposite side of the water is loud especially when motorbikes or loud exhaust cars go along it. I did worry that the road noise would keep us awake but luckily it didn’t
Stayed 1 night in Jan 2026

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 5 nights in Jan 2026

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

8/10 Good

FIONA

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, quick check in, spacious clean room and great breakfast. Will book again
Stayed 1 night in Jan 2026

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have just arrived home from our stay in Cardiff. We chose the Holiday Inn Express Cardiff Bay because of its location and we are extremely pleased that we did. Choosing a hotel can be a bit of a lottery and we certainty got the jackpot. This is a modern building located not far from Cardiff bay, about a fifteen minute walk to the bay itself with restaurants and some shops. On arrival our reception was warm and welcoming. We were help be the young receptionist with directions to the Millennium Centre and to Cardiff City centre which was about a twenty five minute walk from the hotel. There is a public transport bus into the centre but we enjoyed the walk. Our room had all that we needed for the three nights that we were there and was exceptionally clean and comfortable. Breakfast was included in our payment and was hot, plentiful with a good range of choice. But I cannot praise the staff sufficiently. From our receptionist to the lady who serviced our room, to the staff helping at the breakfast buffet, they were polite, helpful and good humoured. Why aren’t all hotels like this?
Stayed 3 nights in Jan 2026

6/10 Okay

Alison T

Travelled with family
music in the common area was awful
Stayed 2 nights in Dec 2025

10/10 Excellent

Thirumala

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness
Good Overall
Stayed 1 night in Dec 2025

8/10 Good

SESAN

Stayed 1 night in Dec 2025

8/10 Good

Hemangini

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
Check in was quick and efficient and the room was clean albeit cold due to a draught from the window.
Stayed 1 night in Dec 2025

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place friendly and clean
Stayed 1 night in Dec 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service
Room was quiet and beds were comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Staff very friendly , room (109 ) clean but carpet stained and pedal bin broken . Breakfast was a let down unfortunately as not very well cooked and barely warm .
Stayed 1 night in Dec 2025

10/10 Excellent

Tracey

Liked: Staff & service, amenities
Only thing we found disappointing was petrol cars parked in the charging points so we were unable to charge car
Stayed 2 nights in Dec 2025

6/10 Okay

Fernando

Liked: Amenities
Better maintenance needed. The radiator had a little control panel that seems to have a battery. It wasn't working well and it was making a constant noise at regular intervals similar to the noise of a fire alarm unit whose battery needs to be replaced. VERY ANNOYING. Cleaning could be better. the fan in the shower was cover in a nasty amount of dust that was blocking almost the total area of the fan air flow. The breakfast buffet was very basic. The coffee was AWFUL. Both coffee machines had notes on them about failures. DISAPPOINTING. Parking was very limited. Even main road parking was limited. NOT GOOD.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities
great room
Stayed 5 nights in Dec 2025

6/10 Okay

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value for money. Staff were friendly and helpful. Breakfast was good. Quiet location but within walking distance of city centre. Parking was a bit of a pain, not always spaces - but they refund you if you are unable to park. Overall, nice experience - would stay again if I went to Cardiff Bay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice woke up at 5am constant tapping noice that you could even hear in the hallway reception didn’t know. What it was
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no fried eggs or mushrooms
Stayed 2 nights in Dec 2025