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Parkway Hotel & Spa

4.0 star property

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Photo gallery for Parkway Hotel & Spa

Indoor pool, pool loungers
Property entrance
Indoor pool, pool loungers
Garden Suite
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Bowlplex Cwmbran
    ‪3 min drive‬
  • Place, Friars Walk Newport
    ‪6 min drive‬
  • Place, Riverfront Theatre and Arts Centre
    ‪6 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪60 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

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2 indoor pools, pool loungers, lifeguards on site
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  • Pool
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  • Spa
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4.2 out of 5, Very good, 1,379 reviews
The price is €131
includes taxes & fees
15 May - 16 May
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About this property

Parkway Hotel & Spa

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Parkway Hotel & Spa. During your stay, you'll be close to Llanfrechfa Grange Hospital. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy Modern European cuisine while dining at Ravellos
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, hot stone massages, or aromatherapy at The Beauty Rooms
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Llantarnam Grange Arts Centre and a few minutes from Bowlplex Cwmbran
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Ravellos - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Courtyard Coffee Shop - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Coffee Shop
  • Ravellos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ceri

Stayed 3 nights in Feb 2026

10/10 Excellent

Lesley

Stayed 1 night in Feb 2026

8/10 Good

Amanda

Stayed 1 night in Feb 2026

10/10 Excellent

Mehdi

Business traveller
Liked: Cleanliness, property conditions & facilities
Comfortable Rooms and courteous staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff very friendly and food was excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
The room was spotless, the bed was comfy and the staff were all very friendly and polite and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Phil

All staff very friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Harry

Stayed 1 night in Jan 2026

10/10 Excellent

Lewis

Stayed 1 night in Jan 2026

8/10 Good

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful, receptionist taking our baggage to safe room as booked in for spa massages before room available. Room clean, warm and beds comfortable, missing water was brought quite quickly. Sadly lost during stay a left-side hearing aid! Small grey item! If found would be grateful for return!! Thanks!!
Stayed 1 night in Jan 2026

10/10 Excellent

S L

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cake .... also cleanliness the rooms are spotless and well presented .. pool area loungers ect was fabulous
Stayed 1 night in Jan 2026

10/10 Excellent

kusha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and swimming pool
Stayed 1 night in Jan 2026

6/10 Okay

Anthony

Stayed 1 night in Jan 2026

8/10 Good

Iliavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities
Room spotless and spacious, staff are lovely, happy and helpful. Spa facilities are great with a lovely clean well kept pool.
Stayed 1 night in Jan 2026

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely spa & facilities, staff very helpful, will stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Mr Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Room was spotless staff was so helpful and lovely especially the tall guy behind the deck the night man definitely would recommend and definitely will be coming back
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Easy check in. Clean and comfortable room. Good facilities, although the jacuzzi was out of use
Stayed 2 nights in Dec 2025

8/10 Good

steve

Stayed 3 nights in Dec 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Only emailed on the day of the stay today some facilities were not available - jacuzzi. No way to control the temperature in the bedroom - excessively hot. So bad that had to check out at midnight and drive 3 hours home as it was unbearable.,
Stayed 1 night in Dec 2025

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, bar and food
Stayed 2 nights in Dec 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities
As usual fabulous staff fabulous service always a joy to come back
Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Stayed 1 night in Dec 2025