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Royal Hotel Cardiff

Property class: 3.5
VIP Access

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Photo gallery for Royal Hotel Cardiff

Restaurant
Point of interest
Standard Double Room
Property entrance
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Place, Cardiff Castle
    ‪6 min walk‬
  • Place, Bute Park
    ‪6 min walk‬
  • Place, Utilita Arena Cardiff
    ‪8 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪33 min drive‬
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Room options

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includes taxes & fees
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About this property

Royal Hotel Cardiff

Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Royal Hotel Cardiff. During your stay, you're just a quick walk from Principality Stadium. Features include a restaurant, a bar, and breakfast (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Principality Stadium and 6 minutes by foot from Utilita Arena Cardiff
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. Event space at this hotel measures 2367 square feet (220 square meters) and includes conference space. The business-friendly Royal Hotel Cardiff also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cerrie, Tonypandy

Staff was great, room very clean very happy
Stayed 1 night in Jan 2026

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities
Outstanding service from all of the staff. A lovely, compact and extremely clean hotel. A fantastic breakfast and the central location was perfect.
Stayed 1 night in Jan 2026

8/10 Good

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
The breakfast was an issue with lack of items and the time to restock. There was also a strange smell in the reception area. Staff members helpful and friendly, as always.
Stayed 1 night in Jan 2026

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Oana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Loud (could hear clear words from the room next door), cold (the ac does not work) not the cleanest room (black mould in the bathroom) we’ve stayed in and would not return. Location is good but that’s just about it
Stayed 1 night in Jan 2026

8/10 Good

Aled

Travelled with partner
Liked: Cleanliness
Very pleasantly surprised by the internal standards of the hotel as externally it is very poor. Will definitely use again. Breakfast very good.
Stayed 1 night in Jan 2026

6/10 Okay

paul

Business traveller
Convenience
Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was an affordable and comfortable alternative to the international chains. Located 5 minutes from Cardiff Central train station and five minutes from the Cardiff Castle. Tons of bars and restaurants in easy walking distance. And the full English breakfast was solid as well.
Stayed 3 nights in Jan 2026

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable hotel in an amazing location, close to dozens of pubs and restaurants and a large downtown shopping mall. Just two blocks from the train station and a 15-minute walk to the castle. Lots of local buses. Only complaint was unreliable hot water, for which we deducted one star.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gracita, London

Liked: Cleanliness, amenities, property conditions & facilities
It was a good location and about 5 min walk from the train station. The room was clean and made daily even when we left quite late. The staff was friendly and good breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Very central. Room spotlessly clean. Friendly staff. Recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great welcome, staff, location & room. Free Coffee available in the bar area. Breakfast was wonderful.
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

6/10 Okay

STANLEY

Travelled with group
Liked: Cleanliness, amenities
The floor of the room was sticky (also was in the room of a friend) which we assumed was due to the cleaning method or detergent. The mattress was passed its best. There were just two hangers in a double room. In general the hotel facilities seemed tired.
Stayed 1 night in Dec 2025

10/10 Excellent

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and easy check in. Room clean and bed comfy Check out easy
Stayed 1 night in Dec 2025

10/10 Excellent

MORGAN

Stayed 1 night in Dec 2025

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Check in, room and staff were all excellent. If Carlsberg made breakfasts it would be the one served here.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, quality breakfast Professional staff, helpful & friendly Lovely building, room & restaurant
Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, rooms spacious, staff very good
Stayed 2 nights in Dec 2025

10/10 Excellent

carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff, clean room, quiet
Stayed 2 nights in Dec 2025

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value room ,central location ,friendly staff and a good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Indeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money. Pleasant staff. Efficient check in and check out
Stayed 1 night in Nov 2025