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The Angel Hotel

3.0 star property

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Photo gallery for The Angel Hotel

Interior entrance
Property preview
Desk, iron/ironing board, travel cot, free WiFi
Lobby sitting area
Dining room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1SZ
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Sophia Gardens
    ‪3 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.2 out of 10
Very good
(68 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(19 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(158 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

7.6 out of 10
Good
(23 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

7.6 out of 10
Good
(18 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

8.6 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

The Angel Hotel

Hotel with a restaurant, steps from Cardiff Castle
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
The Angel Hotel offers 102 accommodations with coffee/tea makers and hair dryers. This Cardiff hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the sightseeing around The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Cardiff Castle and 8 minutes by foot from Principality Stadium
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. The business-friendly The Angel Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 9:30 AM.
Castells - This restaurant serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Castells

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • 7 meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Angel Cardiff
Angel Hotel Cardiff
The Angel Hotel Hotel
Barcelo Cardiff
The Angel Hotel Cardiff, Wales
The Angel Hotel Cardiff
The Angel Hotel Hotel Cardiff

The Angel Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1379 out of 2876 reviews
Rating 8 - Good. 918 out of 2876 reviews
Rating 6 - Okay. 366 out of 2876 reviews
Rating 4 - Poor. 123 out of 2876 reviews
Rating 2 - Terrible. 90 out of 2876 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was great for the price 👍 BUT was on the 3rd floor and lift was broken. General areas were comfortable and clean. Big shout to our room maid who was super helpful and so polite and cheerful.
Room with a view
Stayed 2 nights in Sep 2025

6/10 Okay

Donna

Travelled with partner
Building was a bit tired and the elevators were not working at all while we were there. Even though there were only three flights of stairs the carpet makes it tiring to walk up. Room was relatively hot but keeping the bathroom door closed helped, as did the large fan in the room. There were only a couple of outlets by the desk to use. Bed was a bit saggy but tolerable. Very convenient location to the market with lots of food and drink options, and castle and park across the street. Breakfast buffet had lots of selection and was a great way to start the day.
Stayed 8 nights in Sep 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a very elegant hotel . Friendly staff and reasonably priced .
View from my bedroom window
Stayed 1 night in Sep 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
I was late for my check in, but the staff at reception went above and beyond and found me a room in spite of being fully booked. So friendly and wonderful people
Stayed 3 nights in Sep 2025

6/10 Okay

Sumita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location opposite cardiff castle and near queen street with lots of banks eateries and shops. Hotel had helpful friendly housekeeping staff, topped up cleaned and helped with the luggage with a smile. Food was good and well priced for a hotel. Reception staff a bit untrained. They were confused on two occasions on duration of my stay and how to program the card. Each time was a different staff. I stayed for 10 days and twice my cards got deprogrammed and I had to trudge back three flights down to reception to get it programmed again! BIggest issue : LIFT DID NOT WORK DURING MY ENTIRE STAY, I had to climb up three flights of stairs to get to my room. And I had to shop for school and dorm supplies and haul it up and then find the card was not working on two separate occasions and carry it back down to reception and back up again. Staff said it was an old lift so they were waiting for spare parts to be shipped from the US!! I would not have bookeda hotel without a lift. Even with a working lift you have to carry the luggage up from hotel doors to reception ! The room also does not have a mini fridge.so its hard to store milk or cheese or drinks. Fire alarms kept going off several times.
Stayed 9 nights in Sep 2025

4/10 Poor

Anne

Disliked: Cleanliness
Needed some tlc could hear neighbours tv all through the night. The lift wasn’t working and hadn’t been for 10 days my friend
Stayed 2 nights in Sep 2025

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Felice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room—small but adequate. Great beds! Shower was nice and hot. Breakfast was worth the $15. The location of the hotel was perfect. We walked to the castle, High Street and the Cardiff Market. Great restaurant choices and decent shopping within walking distance. We also had drinks and played games at the bar. Nice friendly sta
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Bathroom not cleaned while there. Breakfast ok never any eggs. Not replenished often enough. The outside of building needs painting.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super helpful & nice & the free breakfast was amazing.
Stayed 4 nights in Sep 2025

2/10 Terrible

Gill

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dated architecture, lift didn’t work, no air con, limited menu for dinner.
Stayed 1 night in Sep 2025

8/10 Good

EVA

Business traveller
Liked: Cleanliness, staff & service, amenities
Elevator was down which was problematic for my daughter who had several large suitcases. But the staff took them up for her and the she was pleased with the size of the room. Would stay there again
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Aug 2025

4/10 Poor

Joel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice old building but in need of a good clean and update. Room was on third floor at the other end of the hotel, lifts were not working so it took quite some time to walk to the room with our luggage. Room smelt damp and unpleasant, would not return.
Stayed 1 night in Sep 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location!
Stayed 1 night in Sep 2025

8/10 Good

Mikey

Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Stayed 1 night in Aug 2025

10/10 Excellent

dougal

Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely to stay in an independent hotel with some history and friendly staff. The property needs a little TLC but this was our second stay and would definitely stay again. Location to city centre is great.
Stayed 1 night in Sep 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator needs to be fixed. We didn't like walking up three flights of stairs with luggage.. A lot of older clients mentioned the same issue.
Stayed 2 nights in Sep 2025

2/10 Terrible

Sheila

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No lift, receptionist unhelpful, no bar/dining facilities until 5 p.m. (not what their website/promotional literature says), shower has to run 10 minutes+ before the water gets hot and no central heating in the bedroom as "they don't turn it on until October". This was once a wonderful place to stay in Wales' capital city. It's now in dire need of investment including some decent management.
Stayed 1 night in Sep 2025

10/10 Excellent

Katie

Stayed 1 night in Aug 2025

8/10 Good

Diane

Liked: Cleanliness, room comfort

Tired but comfy

Looks a bit tired and no staff behind the bar during the day but otherwise clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Hala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a great are.
Stayed 1 night in Sep 2025