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The Royal Hotel Cardiff

3.5 star property
VIP Access

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Photo gallery for The Royal Hotel Cardiff

Property entrance
Point of interest
Interior entrance
Standard Twin Room
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff International Arena
    ‪6 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cinema Room

Cinema Room

Cinema Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Interior entrance

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About this property

The Royal Hotel Cardiff

Hotel with a restaurant, a quick walk to Principality Stadium
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Royal Hotel Cardiff. During your stay, you're just a quick walk from Principality Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Principality Stadium and 6 minutes by foot from Cardiff International Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2367 square feet (220 square meters) and includes conference space. The business-friendly The Royal Hotel Cardiff also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1006 reviews
Rating 8 - Good. 363 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel for Central Cardiff

This hotel is very centrally located in Cardiff. It's in a historic building, but the interiors have been recently renovated. It's good value for money. The breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

James Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two of us stayed in the "Friendly room". It was very clean, comfortable bed and had a bath, which is a bonus these days. It could benefit from a small table on the right side of the bed, with a lamp for reading, but that apart, was all we needed for our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph, Springfield

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice rooms were clean. Hotel felt dated but not bad for the price.
Stayed 1 night in Jun 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, room comfort
hotel easy to book into .room very nice. bathroom nice.hotel well located .
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Ping Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean. Staff polite and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel.

Booked the royal for a one night stay and couldn’t have had a better experience. Staff were friendly and helpful. They went above and beyond to make it a wonderful stay. The room was spacious and beautifully clean. I had a great nights sleep and will definitely book again.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic building in the centre of Cardiff. Close to the train station and the bus station. Loads of restaurants all within walking distance.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
The staff was super nice and helpful
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Central to history, shopping and dining. Easy to get around if walking, travelling by train or bus and taxi. Helpful staff and very relaxing ambience.
Stayed 4 nights in Jun 2025

6/10 Okay

vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very hot and a Saturday night was very noisy.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 2 nights in May 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would first like to point out that the staff was kind and incredibly accommodating while planning our stay and that in an old building things are bound to be old.i didn’t however expect it to be so run down… their is a scent of old chewed up bubble gum that fills the halls. We were not able to get any bottled water and no snacks were available. The bigger thing I would like to point out, and this isn’t the hotels fault but the area is very run down, dirty and in some spots felt unsafe. I only say this because as an American planning a trip there I don’t think Cardiff was acutely described in my research. The he biggest thing is the floors in our room were very sticky and we didn’t feel comfortable walking in them barefoot… we also had only plastic cups in the room and they seemed used. We ended up leaving a night early and eating the cost.
Stayed 2 nights in Jun 2025

6/10 Okay

Qasem, Halifax

Liked: Cleanliness, amenities, property conditions & facilities
The hotel from outside seemed old, but it's different from inside. Nice and welcoming hotel. The hotel and the room were clean, organized and comfortable, and the breakfast dining area was very nice. The hotel is in great location in the heart of the city, but unfortunately that comes with a noise problem. Bars around the hotel had loud music very late, and isolation between rooms was not good. I really needed to make a local phone call, but I couldn't. And the staff wouldn't assist me with that.
Stayed 1 night in May 2025

8/10 Good

Bobray, Princeton

Liked: Cleanliness, property conditions & facilities
Great central location. have to walk down steps to take the elevator to the 2nd floor or 3 flights of stairs. separate elevator for rooms. if early they charge 4 pounds per bag to hold. nice sized rooms.
Stayed 2 nights in May 2025

8/10 Good

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice night away

Hotel stunning got to climb 4 flights of stairs to get to reception lift is available only issue I had because I booked through hotel.com they charge you 20:00 per hour for late check out also there is a charge to leave your baggage if you want to walk around Cardiff after check out which I never pay for in all hotels I stay with hotel.com but hotel stunning staff fab great location
Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Esther

Stayed 1 night in May 2025

10/10 Excellent

cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

In the center of a walking street, lots of restaurants and cafes in the area, quick walk to the castle, friendly staff, good breakfast and bar. must walk with luggage from car park.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place other than parking options for luggage drop off.
Stayed 2 nights in May 2025

10/10 Excellent

Kirsty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice hotel Clean Comfy beds Nice and quiet Fab location Just didn’t like how you walk past reception every time you come and go
Stayed 2 nights in Apr 2025

8/10 Good

Russell

Travelled with partner
Liked: Amenities, property conditions & facilities
No water or coffee in room. Coffee machine in common area produced terrible coffee. We appreciated a quiet room with working air conditioning.
Stayed 2 nights in May 2025

6/10 Okay

Rupal

Liked: Cleanliness, staff & service, property conditions & facilities
No proper free luggage storage. No proper takeaway breakfast option - don’t bother paying for breakfast if you need to leave the hotel before 8am
Stayed 3 nights in May 2025

10/10 Excellent

Thomas, Albuquerque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a charming, older hotel inva great location. It is in an area of restaurants, shopping and night life. The rooms are clean and comfortable and the staff is very friendly. Breakfast every morningvisxa nice perc.grest value.
Stayed 2 nights in May 2025