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The Royal Hotel Cardiff

3.5 star property
VIP Access

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Photo gallery for The Royal Hotel Cardiff

Property entrance
Standard Twin Room
Point of interest
Interior entrance
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Place, Cardiff Castle
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Bute Park
    ‪6 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Cinema Room

Cinema Room

Cinema Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(42 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2

View all photos for Standard Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

  • Sleeps 2

View all photos for Cinema Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Cinema Room

  • Sleeps 2

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About this property

The Royal Hotel Cardiff

Hotel with a restaurant, 4-minute walk to Principality Stadium
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Royal Hotel Cardiff. During your stay, you're just a quick walk from Principality Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Principality Stadium and 6 minutes by foot from Utilita Arena Cardiff
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2367 square feet (220 square meters) and includes conference space. The business-friendly The Royal Hotel Cardiff also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

Reviews

The Royal Hotel Cardiff Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 509 out of 1007 reviews
Rating 8 - Good. 351 out of 1007 reviews
Rating 6 - Okay. 91 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

Reviews

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Comfortable bed. Lovely quiet room facing a very busy street with lots of bars but there was great sound proofing. Easy walking distance from the station and where we needed to be. Lovely staff and would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Ceri

Disliked: Property conditions & facilities, room comfort

Nice night away

Hotel is lovely staff are great but every thing is extra lot of stairs up to hotel you can use lift location great but there are a lot of homeless hanging about outside even thou the hotel is very safe it does make you feel a bit uncomfortable breakfast was amazing lots of choice
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Very nice hotel, excellent breakfast.Staff was great. Perfect location.
Stayed 2 nights in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A/c didnt seem to work and fan was in room on when we arrived. Room very hot and couldnt open windows so the fan seemed ineffective. A/c was on but coukdnt go below 19°too hot for a comfortable nights sleep
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming. Room was comfortable and clean. Easy access to Cardiff Castle and Cardiff Market
Stayed 2 nights in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location, close to restaurants, shopping and the castle
Stayed 3 nights in Aug 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, good access to the City. Rooms clean and staff helpful. Great value for money.
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, quality and comfortable
Stayed 1 night in Aug 2025

4/10 Poor

Klarna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Nice hotel, staff need hospitality training.

Hotel is lovely, bed was comfy! Bathroom nice and clean, male reception staff were awkward and unhelpful, our air conditioning wasnt working, said he would swap rooms in half an hour but i explained that i had to leave in 15mins, said to wait 15mins then talk again about changing rooms. Ok... Asked if we could have ice sent up as well was roasting in there, no we had to get it ourselves. Got moved to new room, no help with bags to new room even though we had to rush around due to fault with the hotel room air con, rushed to take our bags, hit with a nice cool room straight away, thank goodness. Next day i knocked my foot on table corner in the room, wasn't too bad but later on while having coffee downstairs my sandal was rubbing the small wound, asked for a plaster as it was sore, youd swear i asked him to move a mountain, "why? Are you cut? I dont think i have sorry" didnt acknowledged me any further picked up phone.... i couldn't tell if he was just getting on with his job or actually calling to get some because of the bluntness, he ended up asked someone from kitchen to bring one. No communication though, was just odd, it was awkward, i had to promt him "sorry, excuse me?" helpfulness and actual hospitality was awful. I am management at a hotel myself and would never be so blunt as to say no to customer's when it comes to helping, especially when its the hotels fault that youre uncomfortable. Could be more friendly and communicative that would have improved the whole tone.
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Clair

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, professional staff. The breakfast in the Captsin Scott room was a great experience with a nice choice of freshly served food options.to cater for all tastes. Bed was also v comfy
Stayed 4 nights in Aug 2025

8/10 Good

glynnis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, in the heart of Cardiff! A guest laundry would have been greatly appreciated.
Stayed 4 nights in Apr 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice hotel, but some issues.

Nice room thanks to an upgrade. Curtains let a lot of light through and not very well sound proofed. Bedding was lovely. Nice big TV. Bath was very slippy resulting in a fall. Towels are very small. Staff friendly and breakfast was ok (but wouldn’t have paid £14 for it). Very good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Fab location specially for a night out. Rooms clean, spacious and airy. Couldn't fault it. Will definitely be retuning
Stayed 1 night in Aug 2025

8/10 Good

marley

Stayed 1 night in Aug 2025

6/10 Okay

Scott

Travelled with family
Disliked: Property conditions & facilities
The staff was nice. Extra costs for everything. Hold a bag before noon or after 2 costs 4 Ibs per bag. Stay 1/2 hour after check out, 20 Ibs
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Cardiff City centre! Very good breakfast with plenty of choice! Very friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is the best place to stay if you’re looking to stay in the heart of historic Cardiff with close proximity to Cardiff Castle — you really can’t beat this location and it is a short walk from Cardiff Central that was manageable even with our two large suitcases. The room was super clean and the spacious considering typical hotel rooms are very compact. We had a king size bed with a room that faced St. Mary’s Street. Please be aware that if you enter from St Mary’s Street you’re actually entering on Floor 1 and reception is on Floor 2. You’ll need to take the stairs to the ground level to the lift that will then take you to the second floor. There is another lift from the second floor that takes you to the rooms. We didn’t try to English breakfast. There is a bar and lounge area on the second floor which were never busy. We would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025