The Royal Hotel Cardiff

3.5 star property
VIP Access

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Photo gallery for The Royal Hotel Cardiff

Property entrance
Interior entrance
Reception
Point of interest
Standard Twin Room

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff International Arena
    ‪6 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 28.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

7.4 out of 10
Good
(3 reviews)
  • 29.9 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Double Room

8.8 out of 10
Excellent
(35 reviews)
  • 19.6 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Cinema Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 23.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Royal Hotel Cardiff

Hotel with a restaurant, a quick walk to Principality Stadium
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Royal Hotel Cardiff. During your stay, you're just a quick walk from Principality Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Principality Stadium and 6 minutes by foot from Cardiff International Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 2367 square feet (220 square meters) and includes conference space. The business-friendly The Royal Hotel Cardiff also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 3.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Bulgarian, Czech, English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,367 square feet of conference space
  • Meeting rooms

Accessibility

  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in room

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1866
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1004 reviews
Rating 8 - Good. 363 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Apr 2025

8/10 Good

Todd

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times and will DEFINITLY go back!!
Stayed 1 night in Apr 2025

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very difficult, confusing and costly. Ability to enter and exit the property was not easy for anyone with the slightest mobility problem. Rooms and service were good.
Stayed 1 night in Apr 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
First time staying at The Royal; as much the room was nice and inviting, there were an accumulation of minor things that bugged me a little. When I had a shower, I realised there was no mat and the actual shower door spread water across the bathroom, which wasn’t ideal; when I started cleaning up the floor after getting out of the shower and retrieving my phone from the bedside table, I realised that the floors weren’t the cleanest.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 2 nights in Apr 2025

8/10 Good

Louisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a satisfying break

first time to Cardiff weather was ok and there was plenty to do the hotel was good better than i expected no fault and the staff i thought was very friendly and the breakfast well there was no problems everything was laid out nice in fact we will be going back to stay at the royal
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellinor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ellinor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Ben

Travelled with family
Liked: Staff & service
Disliked: Amenities
A fine hotel in the centre of Cardiff, very pleasant and friendly staff. The hotel is centrally located, but looking and feeling a bit tired and run down. Lack of facilities, No evening meal, or room service was available.
Stayed 1 night in Apr 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CAMILLA, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great—right in the city center, close to the train station and within walking distance of major attractions. The front desk staff were very friendly and welcoming. Our standard twin room was comfortable and well-appointed, featuring cozy beds, blackout curtains, a safe, and eco-conscious amenities. Breakfast was a highlight, with a generous buffet offering a wide range of options. We also rented a car and appreciated the discounted parking location recommended by the hotel which was very convenient. Overall, a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Overrated - avoid

A bit run down. On a main street so noisy and the area is not very safe. Claimed to be a double bed but it was just two single mattresses joined together. Pretty disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service

Sad single

I booked the 'sad single' (OK, twin) room and got the usual. It seems to be a feeling amongst hotel owners that, if you're travelling alone, you'd really like a view of the air conditioning. My room had a minute window with a view of nothing. Otherwise, generally clean and comfy, and the staff were friendly and helpful. But the room wasn't a selling point.
Stayed 1 night in Mar 2025

8/10 Good

Jackie, Coeur d Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal is within easy walking distance of the train statio, the Cardiff Castle, Cardiff Museum, Stadium, several arcades, and a wide variety of good restaurants. Our room was very nice with wood floors. The beds were comfortable, and the bathroom was well organized with a really lovely spacious bath/shower. We appreciated the free early baggage storage prior to check-in. Finally, the staff were very polite and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🥞✨ Had an absolutely amazing breakfast this morning at The Royal Hotel in Cardiff! The spread was stunning, and it really set the tone for the day. Ready for checkout and excited for more adventures ahead! ✈️🌍 #Travel #BreakfastGoals #Cardiff
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025