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4.0 out of 5

"Good apartments - very easy access - 100 metres from bus station so great access from airport and also for buses to other places . very close to shops ... " More

By a verified traveller on Mon 08 May 2017

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Hotel Description

The great public transport around Alena Apartments gets high marks from our customers. During your stay, you're just a quick walk from Old Venetian Harbor. You'll find features such as free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This 3-star apartment has 10 apartments over 4 floors. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Free extended parking
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Guests have great things to say about the proximity to public transport and the area's walkability
  • 7 minutes by car from Nea Chora Beach and 12 minutes from Old Venetian Harbor
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Economy Studio

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€30* Per night/room 27 Sep - 28 Sep

Superior Apartment, Terrace, City View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Balcony, City View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Apartment, Terrace, City View

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Standard Studio, Balcony

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Apartment, Balcony, City View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Alena Apartments ratings based on 1 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alena Apartments

Everyone (1)
4 out of 5

Very central

Pros: good facilities - cleaning and towels changed every day if you want. Georgious and the other lady member of staff could not have been nices
Cons: a little problem was the drainage form the shower which came up a little under the floor tiles.
Good apartments - very easy access - 100 metres from bus station so great access from airport and also for buses to other places . very close to shops and the old town with its restaurants and harbour - 10 mini walk. 15 min walk to town beach.

Posted by , from Scotland on 8 May 2017

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Comment from Hotel Management

13 May 2017 by Georgos manager

Thank you very much for your good comments. Georgos

Property Features

As a guest of Alena Apartments, you'll find tour or ticket assistance, a BBQ, and multilingual staff. WiFi is free in public spaces. Alena Apartments also features gift shops/news stands, complimentary newspapers in the lobby, and a fireplace in the lobby. This 3-star Chania apartment is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Fridge in a common area
  • Locker space

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free parking nearby

Transport

  • Airport: Chania (CHQ-Ioannis Daskalogiannis) (15.2 km / 9.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free extended parking

Room Amenities

Alena Apartments offers 10 forms of accommodation with washers/dryers and laptop-compatible safes. Pillowtop beds feature premium bedding. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 5.00.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Service animals are allowed
  • UnionPay
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • Property Registry Number – 1042K133K3076401
  • Pets allowed (no fees)
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per accommodation, per night
  • Airport shuttle transfer per adult: EUR 20 (one-way)
  • Airport shuttle transfer per child: EUR 20 (one-way), (from 1 to 10 years old)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Alena Apartments Apartment Chania
  • Alena Apartments Apartment
  • Alena Apartments Chania
  • Alena Apartments Chania Crete
  • Alena Apartments Chania
  • Alena Apartments Apartment
  • Alena Apartments Apartment Chania

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.