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The Dial House

3.5 star property

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Photo gallery for The Dial House

A stone building with a sign reading "The Dial House Hotel & Restaurant."
Creator video - submitted by Through Her Eyes Travel
A stone building with a sign reading "The Dial House Hotel & Restaurant."
A neatly made bed with pillows, a bedside lamp, and a folded towel on the bed.
A narrow hallway with floral wallpaper, a white door, and a patterned wall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN
  • Place, Cotswold Motoring Museum
    ‪1 min walk‬
  • Place, The Model Village
    ‪3 min walk‬
  • Place, Birdland Park and Gardens
    ‪6 min walk‬
  • Airport, Oxford (OXF)
    ‪55 min drive‬

Room options

View all photos for Premium Double Room, 1 King Bed

A neatly arranged hotel room with a large bed, bedside tables, a desk, and a stone accent wall.

Premium Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a large bed, two bedside tables, a decorative headboard, a fireplace, and two matching armchairs.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A neatly made bed with a grey blanket, two bedside tables with lamps, and a framed picture on the wall.

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A bedroom with a large bed, a headboard, a nightstand, a lamp, a mirror, and a wall tapestry.

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a large bed, two chairs, a small ottoman, a decorative headboard, and a fireplace.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a large window, a wooden wardrobe, a radiator, and a bedside table with a bottle and glasses.

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A neatly made bed with pillows, a bedside lamp, and a folded towel on the bed.

Standard Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Double Room, 1 King Bed

A bedroom with a stone wall, a bed with a gray headboard, a bedside table with a lamp, and a window.

Premium Double Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds

A bedroom with a bed, bedside table, lamp, chair, desk, and a mirror. There are framed pictures on the wall.

Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Miscellaneous
The Old New Inn
Cheltenham
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
4.8 out of 5, Exceptional, 301 reviews
The price is €198
includes taxes & fees
23 Aug - 24 Aug
The Old New Inn

About this property

The Dial House

A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Dial House offers 14 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. This Cheltenham inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Dial House. During your stay, you're just a quick walk from River Windrush. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a terrace and coffee/tea in a common area
  • Steps from River Windrush and Bourton Model Railway Exhibition
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Dial House also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

This 3.5-star Cheltenham inn is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 10 AM.
The Dial House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10 AM for a fee: GBP 21.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 291 reviews
Rating 8 - Good. 74 out of 291 reviews
Rating 6 - Okay. 20 out of 291 reviews
Rating 4 - Poor. 3 out of 291 reviews
Rating 2 - Terrible. 1 out of 291 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
Delicious breakfast and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast for an extra fee but so worth it. Location and hospitality is top notch.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff very friendly & accommodating. Food was great too. Parking on site. Really nice ambience all round.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem!! Best place to stay in the Cotswolds ! Lovely staff, amazing accommodations, right in the heart of the city
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly efficient staff, wonderful service, great breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly hotel right in the heart of the village in walking distance to everything of interest. Staff were friendly and helpful. Room was clean and spacious with a welcome gift and free toiletries. Breakfast was tasty with a good selection to choose from. Really enjoyed our 2 night stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay lovely building atmosphere staff food and drink thank you :)
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely well maintained hotel. Staff were very helpful and friendly. When I arrived home I realised I had left my watch in the hotel room. I called the hotel and they posted it that day and it arrived at my home the next morning. Very impressed with the efficiency and honesty of the staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat at the hotel, so we cannot review that. But the convenience of the hotel was fantastic for our short stay. The parking on site was excellent, but do not forget to register. The staff were helpful and friendly. We stayed in one of the coach houses and it is in need of redecoration. A minor point in our fantastic stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, perfect location and amazing staff.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Hotel was lovely and quirky - perfect location with parking
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Staff were really friendly and location was perfect
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were polite and professional and the rooms were great. Fantastic location right on the high street. Will definitely go again.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay but it was cold outside and the rooms were cold despite radiators. They need to put spare blankets in each room. Located right in the middle of the village which was excellent. Very narrow entrance for car parking at rear of hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
The staff were so friendly, room was spotless and beautiful, and food was absolutely outstanding. Location was spot on too. Loved it!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel, wish I could have stayed longer. Great location and easy parking.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, would recommend.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

AMAR

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and great staff
Stayed 2 nights in May 2025
Verified review

8/10 Good

Guravtar

Liked: Cleanliness, staff & service
There was no tooth brush or toothpaste in the room, room in the loft too small for a 6ft man height wise. Apart from that everything was good, location perfect, friendly staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast as on “room only rate “ because of disability and always mid morning before ready to leave room except in certain circumstances.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
We stayed in a family room at the Dial in late January 2026. We found the room plenty big enough for us (a couple + one adult). The room was clean and comfortable. The bathroom was particularity nice with a large soaking tub. The hostess was very nice and helpful. We reserved the breakfast rate, and the breakfast was excellent. We would stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and terrific service in an amazing location right in the middle of the village. Parking is a bonus
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Parker

We stayed in the family room and found it to be very comfortable and welcoming. The property, town, and surrounding area were idyllic, we would highly recommend a stay at the Dial House!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and wished we spent some more Time here. Very authentic cotswolds. We stayed in a family room two bedrooms great beds and lots of Space. Bathroom was Huge. Staff Super friendly and Breakfast was Brilliant. Highly recommend this hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was excellent and accommodating. Nice areas outside and inside to relax.
Stayed 2 nights in Aug 2025