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Hyatt House The Woodlands / Shenandoah

3.0 star property

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Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Lobby
Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
18645 Residence Drive, Shenandoah, TX, 77385
  • Memorial Hermann
    ‪2 min drive‬
  • MD Anderson Cancer Center
    ‪5 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪6 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Den)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Coffee/tea maker

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1272)
The price is €97
for 1 room
includes taxes & fees
19 May - 20 May
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Hyatt House The Woodlands / Shenandoah

Hotel with free breakfast, near Memorial Hermann
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the shopping around Hyatt House The Woodlands / Shenandoah. During your stay, you'll be within walking distance of Woodforest National Bank Stadium and Natatorium. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, a meeting room, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Memorial Hermann and a few minutes from CHI St. Luke's Health–The Woodlands Hospital
  • Dogs welcome for a fee
Hyatt House The Woodlands / Shenandoah offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1022 square feet (95 square meters) and includes conference space. The business-friendly Hyatt House The Woodlands / Shenandoah also features laundry facilities, a convenience store, and an ATM. Free self parking is available.

This 3-star Shenandoah hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • 1,022 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (36 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 200 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 926 reviews
Rating 8 - Good. 164 out of 926 reviews
Rating 6 - Okay. 61 out of 926 reviews
Rating 4 - Poor. 26 out of 926 reviews
Rating 2 - Terrible. 31 out of 926 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

George

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Bryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good overall.

The staff was friendly and great. It looked like a hospital from the outside. Inside was pretty warm and inviting. The bed and pillows could really use some improvements. The area was great with Dave and busters right there along with food options and a movie theater.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Antoinette, Houston

The bed was uncomfortable. The air conditioner was noisy. The refrigerator was noisy and pops. The room when you come in had a bad smell and the spray they use was not helpful with the bad smell. I waited ten to fifteen minutes to check in because nobody was there at the front desk. The hot water didn’t get hot enough just stayed warm. I will not be booking at this location again.
Stayed 1 night in Jan 2025

10/10 Excellent

Aggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quite it is for being so close to the highway. The room was clean, the bed was comfy. Closed to shop and restaurants. The staff was very nice, polite and helpful. The hot tub looks very inviting, but we didnt have time to jump in. I would recommend this hotel
Stayed 3 nights in Jan 2025

8/10 Good

LaAsia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff’s friendly and attentive
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, we only stayed 1 night but would go back.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

I should have stayed at the Holiday Inn

I paid over $200 for a suite I thought that by paying more i would have more amenities Better breakfast .. the bed was amazing but the rest of the room was average 😒 I had a hard time sleeping from the compressor.. my guess is the AC/Heater Turning on and off every 2 min all night Very annoying
Stayed 1 night in Jan 2025

10/10 Excellent

Shenequa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gilda

Stayed 1 night in Jan 2025

10/10 Excellent

Natalie R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Eshon

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walkable to some shops and restaurants. Good breakfast. Clean and very nice pool area.
Stayed 2 nights in Sep 2024

2/10 Terrible

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 2 nights in Dec 2024

10/10 Excellent

Rhianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, new and staff was lovely
Stayed 1 night in Sep 2024

10/10 Excellent

Ianna

Stayed 1 night in Jan 2025

10/10 Excellent

Ianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the amenities were great and located in convenient areas close to elevators. Front desk personnel were very friendly and helpful. The hot tub is A1. The hotel is close to a bunch of plazas for shopping, bars, nice restaurants. 10/10 recommend and will be back for another weekend staycation.
Stayed 1 night in Jan 2025

8/10 Good

Rhonda

Stayed 1 night in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay. I’ll be back soon
Stayed 1 night in Jan 2025

8/10 Good

Andres

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Travis, Round ROck

Liked: Cleanliness, amenities, property conditions & facilities
Hyatt Place was nice, relatively new and near quite a few dining and entertainment options for convenience. The rooms were decent sized and relatively clean. The full breakfast wasn’t great but it’s on par with any other hotel that doesn't have a traditional on-site restaurant. The parking is easy and convenient garage parking for the Metroplex is adjacent from the hotel. I felt very safe in this area. I didn’t use the amenities but the hot tub was working and looked clean.
Stayed 2 nights in Jan 2025