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Phoenix Copenhagen

4.5 star property

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Photo gallery for Phoenix Copenhagen

Exterior
Lounge
Meeting facility
Lounge
1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Place, Tivoli Gardens
    ‪3 min drive‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(107 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard single room

1 bedroom, minibar, in-room safe, desk

Standard single room

8.6 out of 10
Excellent
(54 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

1 bedroom, minibar, in-room safe, desk

Executive Double room with a double bed or twin beds with Lounge access

9.0 out of 10
Wonderful
(54 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

1 bedroom, minibar, in-room safe, desk

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Small double room - 140cm Bed

1 bedroom, minibar, in-room safe, desk

Small double room - 140cm Bed

8.6 out of 10
Excellent
(71 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

1 bedroom, minibar, in-room safe, desk

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(59 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior single room

1 bedroom, minibar, in-room safe, desk

Superior single room

9.2 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Phoenix Copenhagen

Luxury hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Housekeeping is available on request.
Phoenix Copenhagen offers 213 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Phoenix Copenhagen. During your stay, you're just a quick walk from Nyhavn. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Books & Ale, a diner that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from Nyhavn and 6 minutes by foot from Strøget
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Books & Ale - This diner specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 195 for adults and DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14953779
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Reviews

Phoenix Copenhagen Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1192 out of 1898 reviews
Rating 8 - Good. 478 out of 1898 reviews
Rating 6 - Okay. 152 out of 1898 reviews
Rating 4 - Poor. 49 out of 1898 reviews
Rating 2 - Terrible. 27 out of 1898 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, excellent beds!
Stayed 2 nights in Sep 2025

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, central to transit, shopping, sight-seeing, and restaurants. The rooms were comfortable. The staff were very kind and accomodating. The breakfast isn't worth it, truly. It's like a continental breakfast at Holiday Inn, but with more types of bread and a few more fruits. They need to step it up.
Stayed 6 nights in Jul 2025

6/10 Okay

Page

Travelled with family
mediocre hotel
Stayed 1 night in Jul 2025

6/10 Okay

Joel

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff claimed I had no reservation booked and then charged me triple the amount for one night. He later realized there was, indeed, a reservation.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, easy walking to Nyhavn and the metro, good central location. Staff were helpful and polite.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

Tomohiro

Stayed 1 night in Jul 2025

8/10 Good

Glen

Stayed 4 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

This was a perfect location for our trip! The hotel is very pretty and close to everything we did! The rooms were large for Europe hotels and super comfy! The Executive lounge was a nice place to grab water, soda, coffee and wine and was really pretty. We enjoyed the breakfast buffet the last two days and wished we had gone earlier in the trip! Would 10/10 stay here again!
Executive Lounge
Stayed 6 nights in Jul 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best situated hotel in Copenhagen. Everything was within walking distance and if you get a top floor room on the left side, you get an amazing view of the church dome.
Stayed 4 nights in Jul 2025

4/10 Poor

Gokce, Arlington

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Weird bathrooms; no irons in the rooms; safe is tiny (a tablet won’t fit); and you sleep on a thick blanket instead of a real mattress. And breakfast is ridiculously expensive.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hotel and

Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Horrendous. Pathetic. Horrible.

Horrendous. Didn’t have our requested room with two beds for adult children. Had to find new hotel on our own. Didn’t even offer to help. Booked a “fixed rate” taxi that wasn’t fixed rate. Cost of 50% more than was promised. Bathroom had hair everywhere.
Stayed 1 night in Jul 2025

6/10 Okay

Julia

Liked: Cleanliness
Assigned a room a long walk away with stairs up & down. No offer to help with luggage. Room door not self closing, had to be slammed. Housekeeping walked in with do not disturb sign out. Older property. Restaurant closed. We are able bodied but handicapped could not stay here.
Stayed 2 nights in Jul 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near transportation system and major attractions. Hotel's front desk staff are courteous and helpful. Rooms are nice and spacious.The bath tub is high and slippery and therefore a bit hard to get in and out. Breakfast was simple, but adequate. It would be good to have a dresser with drawers to be able to unpack our suitcases.
Stayed 4 nights in Jul 2025

6/10 Okay

Kirti

Stayed 2 nights in Jul 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

John, Marietta

Liked: Staff & service, property conditions & facilities
Junior suite was very nice
Stayed 3 nights in Jul 2025

8/10 Good

Charlotte, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and great location; very nice breakfast. Bathtub was a problem, too difficult to access.
Stayed 6 nights in Jun 2025

2/10 Terrible

Mackenzie

Stayed 1 night in Jul 2025

10/10 Excellent

Dalia

Stayed 2 nights in Jul 2025

8/10 Good

bent

Stayed 2 nights in Jul 2025

10/10 Excellent

Kalambayi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location which is near all major activities and the willingness to help by the hotel staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025