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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Property video
Traditional Quadruple Room
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Twin Room

10.0 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About this property

Union Hotel Cusco

Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from San Pedro Market. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 3-minute walk from San Pedro Market and 8 minutes by foot from Plaza de Armas
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/game room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 20526897839
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1010 reviews
Rating 8 - Good. 198 out of 1010 reviews
Rating 6 - Okay. 63 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 18 out of 1010 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Glory

Liked: Cleanliness, staff & service, amenities
Staff were very helpful and friendly. Location is walkable to sites to visit. Breakfast was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Csaba

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value stay. Highly recommend it
Stayed 1 night in Jan 2026

8/10 Good

Michael

Clean rooms and excellent staff. Close to city center but can be loud. Excellent breakfast and staff k as
Stayed 2 nights in Jan 2026

10/10 Excellent

Pin

Liked: Cleanliness, staff & service, amenities
The free lesson from Kiki’s mom. I had an unexpectedly wonderful and educational experience at the Union Hotel in Cusco, where I met Veronica—who affectionately calls herself “Kiki’s mom.” Kiki is a smart 10-month-old Huacaya alpaca (one of the two alpaca types) living in the hotel courtyard. Veronica comes every day to care for her, and what began as a casual encounter turned into an incredibly informative, hands-on cultural lesson. Veronica is from Quiquijana, in the province of Quispicanchi. She brought with her a rich collection of materials, including all four types of highland fibers from the Cusco and Machu Picchu regions. Her explanations were immediately practical—especially for travelers hoping to buy authentic souvenirs. She taught us how to distinguish real fibers from fake ones simply by touching and smelling them, which is invaluable in local markets. She also demonstrated the use of a traditional tool called the pushka, used since pre-Inca times to spin animal fibers into yarn, and explained how these threads are then turned into blankets, clothing, hats, and more. One particularly moving moment was when she proudly showed a textile made by her grandmother—an “alive” piece of heritage filled with symbols, each carrying its own meaning. What impressed me most was her demonstration of natural dyeing. Using only water, a white translucent alum stone, and cochineal, she showed how dozens of vibrant colors can be created.
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful staff, beautiful courtyard, and amazing location. If you are considering staying here, then you probably should just do so.
Stayed 2 nights in Jan 2026

2/10 Terrible

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On our last day the hotel was completely empty it was only me and my mom. The new management arrived at 6am EXTREMELY LOUD people were walking up and down the stairs on non stop smoking sage all over the hotel we couldn’t breathe, it was awful. I asked them if they could respect us and let us sleep but it was like talking to the wall. The new people that are running the hotel are extremely rude, they didn’t respect me and my mom. They were walking like elephants up and down. Didn’t let us rest at all. It’s being an awful experience. I DO NOT RECOMMEND THIS PROPERTY. If you want to ruin your trip book this hotel. I told the receptionist that 6am is not ok to wake people up on vacation. Not even my earplugs helped me to fall back asleep because they won’t respect you they won’t stop and they won’t respect you as a guest.
Stayed 3 nights in Jan 2026

10/10 Excellent

gregory

Liked: Cleanliness, amenities, property conditions & facilities
The staff is incredibly helpful. Great breakfast. Join the free food making lesson. Clean and safe. They have a pet baby alpaca Kiki in the courtyard. Definitely will return.
Stayed 4 nights in Jan 2026

8/10 Good

Luz

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Comfortable and convenient location. Friendly and accommodating staff. Comfortable rooms. Great breakfasts with a good healthy selection. Reasonable price.
Stayed 4 nights in Jan 2026

6/10 Okay

Savannah

No hot water in the shower, blow dry
Stayed 2 nights in Jan 2026

10/10 Excellent

Cesar

Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very kind friendly staff. The special events advertised at the hotel were not available which was disappointing and not what we paid for. They need to have Do not disturb signs available for the rooms because our room was entered two times while we're were inside
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2026

10/10 Excellent

Kaustubh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to every thing San Pedro market , good complimentary breakfast, very friendly and accommodating staff , friendly alpaca called kiki and her weaving class. It made a pleasant stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only two complaints was there was a large gap under the door so I was cold. And the lack of heat not helping my coldness. The shower is phenomenal hot water forever and amazing water pressure. A baby alpaca live at the hotel and she is my new best friend. Every employee there went above and beyond to help us. I would let any of them use me as a reference on their resume. Normally I would want to gate-keep a place this good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Barry

H
Stayed 2 nights in Jan 2026

10/10 Excellent

Milena

Stayed 1 night in Jan 2026

2/10 Terrible

Sudarshan

Disliked: Staff & service, amenities, property conditions & facilities
The hotel manager knew that I am in the ICU for acute respiratory failure. from Nov. 25-Dec-1, yet they did not cancel my reservation and charged me fully while was in ICU. They bought my belongings to the ICU but charged me for the stay anyway. They are cruel, inhuman, and a blot on humanity
Stayed 2 nights in Nov 2025

10/10 Excellent

Jieying, Allen

Stayed 2 nights in Dec 2025

10/10 Excellent

Paola, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
We loved Kiki the alpaca! That was the highlight of our stay. Hotel was clean, nice and good breakfast.
Stayed 3 nights in Jan 2026

8/10 Good

Shawn

Travelled with family
Liked: Staff & service
The staff was very helpful. Breakfast was good. Our room was just ok. There were windows in it that were covered with something very thin. You could hear other guests all night and into the morning. I found a hair in the bed (not my color) and the bottom of the tub was not very clean. There was a hairdryer which was a plus. The courtyard was a nice area to sit in while we waited.
Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Union Cuzco hotel is a hidden gem close to the market(s) and the historical districts. Easy walking and I felt very safe. This hotel also has Ki Ki - a baby alpaca who is adorable & greets you throughout your visit. Staff are helpful and friendly.
Ki Ki
Lobby
Lobby
Lobby
Stayed 10 nights in Dec 2025

10/10 Excellent

Jose, Epitaciolândia

Stayed 1 night in Jan 2026

10/10 Excellent

Mahdieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but was very clean. They offer many free activities such as ceviche, and pisco sour preparation. The staff are very friendly
Stayed 2 nights in Dec 2025