Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Free daily local cuisine breakfast
Reception
Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Classic Twin Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

About this property

Union Hotel Cusco

Colonial hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from San Pedro Church and Iglesia y Convento de Santa Clara
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/game room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 20526897839
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Sep 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful entry to hotel with open courtyard. Great dining area and a very accommodating and kind staff! Bed was okay and room was spacious. Could hear lots of talking in the morning from tour group but they probably had an early tour. Very good breakfast buffet. Close to the market for shopping. Thank you.
Stayed 1 night in Sep 2025

4/10 Poor

Richelle

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The hotel itself is cute and charming, with nice décor and thoughtful amenities, but unfortunately, my overall experience wasn’t great. A few days before my check-in, I requested an airport pickup and provided my full flight details well in advance. However, the reception insisted that my flight was going elsewhere and not to Cusco, so they didn’t arrange the pickup. We ended up having to find our own transportation upon arrival. Additionally, the water shut off in the middle of my shower, which was quite frustrating. While the room setup and amenities were nice, the lack of helpfulness from the reception and the service issues made the stay less enjoyable. I personally wouldn’t stay here again and would choose another hotel next time I visit Cusco.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

TIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and staff. The hotel pays attention to details. Enjoyed our stay very much.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaiqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Breakfast is good, staff are very friendly and helpful, the place is nice and stylish.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

TIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like its location, amenities and services
Stayed 1 night in Sep 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great - Great And More Great

Great Hotel & location. Extras provided in the room were fantastic. Best shower-head ever experienced in years of travel. Sour Pisco & Cerviche classes were awesome and Kiki the resident Alpaca was interesting and friendly. Also would like to compliment Jayherine who found my wife’s wallet in the restaurant and returned it within 30min!
Stayed 4 nights in Aug 2025

10/10 Excellent

Iris Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was clean and airy. It was nice to share a king sized bed after a few weeks of travelling. There were nice touches like complimentary chocolaty treats. There were a lot of included items like personal bug spray, toiletries, etc. though thoughtful, I worry about potential waste overall with these features (for example we did not need any of these). The breakfast was really wonderful. There were a lot of programs offered during the day that we did not take advantage of because of our short stay. Overall, a few min walk off the main strip but that was ok by us. Union provided everything we needed!
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The listing said airport shuttle. It's NOT free. It will cost money. They will call a car for you.
Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimiko Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Hotel Cusco truly felt like a home away from home. The property has a cozy, homey vibe and is perfectly located—just steps from San Pedro Market and within easy reach of shops and restaurants in the area. The staff were amazing—warm, welcoming, and helpful in every way. We were celebrating both our birthday and honeymoon, and the thoughtful welcome surprise of amenities in our room made the occasion feel extra special. Thank you for acknowledging and celebrating with us! Overall, our stay was comfortable, memorable, and filled with genuine hospitality. We would gladly return and highly recommend Union Hotel Cusco to anyone visiting the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

frine

Travelled with family
Liked: Cleanliness, amenities
Excelent service , perfect location and stuff super friendly
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s like a secluded getaway that just appears behind a min descript door. Local shopping and entertainment is nearby, but you have to walk a few blocks of empty to get to it. But once you’re in the Union there isn’t a lot of reason to leave. Friendly staff, open design, and onsite restaurant and bar. Rooms are really clean. The food at the restaurant was really awesome and the service excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

STEFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was a bathtub and lots of snacks. Kiki the alpaca was an especially sweet touch.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. It was clean, friendly staff, very helpful. There were amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Tuneisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The baby alpaca was a cute touch
Stayed 4 nights in Jul 2025

10/10 Excellent

Marianne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Spacious rooms, accommodating staff, cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very froe
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, great location, good restaurant, friendly and helpful staff. Kiki the alpaca was a real treat! Only downside is the noise - could hear everything going on outside and in adjacent rooms. Hotel could benefit by posting “quiet hours” at least to contain the noise from those staying at the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying here was a highlight of our visit.

Absolutely beautiful hotel walking distance to everything.
There’s a baby alpaca in the courtyard named Kiki!
Kiki lives there and was rescued by a worker.
Beautiful suite
Welcome basket with treats.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location attractive property, good wi-fi, excellent breakfast, good service from housekeepers - too much smoking in the courtyard, smelled in our room, didn't pick us up at airport but did reimburse us for taxi, horrible TV options, shower door leaked - all in all good stay but needs some work.
Stayed 9 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025