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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Property video
Traditional Quadruple Room
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, San Pedro Church
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

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About this property

Union Hotel Cusco

Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from San Pedro Church and Iglesia y Convento de Santa Clara
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/game room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number 20526897839
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1009 reviews
Rating 8 - Good. 197 out of 1009 reviews
Rating 6 - Okay. 61 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing time. Rooms are fresh and clean. The hotel is close to everything with San Pedro market being the closest. Staff was extraordinary. Much love to Kiki and Veronica!!! We will stay here again on our next trip to Cusco.
Stayed 7 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2025

10/10 Excellent

Ashwin, Mercer Island

Stayed 1 night in Dec 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Increíble, de los mejores hoteles que me he hospedado, el personal del hotel es súper amable, súper cordial y atentos. Me quedé encantado, la comida, el hotel en general está súper limpio, excelente. Las habitaciones, increíble, limpio, espacioso, 10 veces más de lo que esperaba, adicional a eso, el check in de bienvenida INCREÍBLE. Si van a Cusco por favor quédense en Unión Cusco Hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Yash, Ridgefield Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff were super friendly and available for all our needs. Check-in/check-out was smooth. Breakfast was delicious. Would definitely recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Truly an amazing place to stay in Cusco. From the people to Kiki the rescue alpaca if you are going to stay anywhere no place is even comes close at this price point.
Stayed 1 night in Dec 2025

6/10 Okay

vidyavathi

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, all the staff was very friendly, we love KIKI
Stayed 6 nights in Nov 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff clearly demonstrated that they valued us as customers. They also provided assistance above and beyond when we encountered problems with trip to Machu Pichu.
Stayed 1 night in Nov 2025

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kiki the resident alpaca is so cute I really enjoyed the room. I payed extra for the room to be “ready” but there was no shampoo and the shower was backed up that the water pooled which was not great. It did not meet my expectations unfortunately It did have a blow dryer which was great Otherwise their activities of the day are free of charge for the guests- highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations for our stay. We loved how there were events going on to be immersed into Peruvian culture. We loved the attention to detail, Kiki the alpaca, and all the goodies they gave us. I would highly recommend Union at your next stay. Wish we were there longer!
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel so much! The whole atmosphere is so enchanting and the staff are wonderful. It is next to a main road so bring some ear plugs but otherwise it's an incredibly delightful place to stay and we recommend it all the way!
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estaba muy bien, pero la conexión de WiFi fue muy mala.
Stayed 2 nights in Nov 2025

10/10 Excellent

Petrina

Stayed 3 nights in Nov 2025

10/10 Excellent

Arilda

Stayed 2 nights in Nov 2025

10/10 Excellent

Denisse

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has everything you need for an incredible and comfortable stay, and the food service was excellent. You will feel at home. Highly recommended ! I love it!
Bar and Restaurant 🫶🏻
Fantastic
Kiki
Bedroom
Stayed 1 night in Nov 2025

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The clearest thing I can say about the staff at this hotel is that they have it down. I arrived early, they handled the paperwork, grabbed my bags and sent me on my way with a promise to notify me if my room was available early. I returned to find my baggage in my room and a well thought out welcome gift waiting for me. Not just your usual candy but useful items we often forget, nail clippers, a comb, eye shades, toothbrush. The room is spacious and well laid out, the separate sitting area provides a nice change from fighting with my husband over who gets the single chair! There were even a couple of books available to make things homey I went into the courtyard to find an adorable little alpaca named Kiki who was roaming about looking for pets. Pretty awesome! I found out they had actually cooking and bartending class available. I learned to Make cerveche from the talented and forgiving chef, Frank, who only winced a little at my knive work. Juan translated for all of us and kept things flowing as the host . Shakira gave us a lesson in bartending by having us make a piso sour. She added a perfect touch with real flowers to decorate the drinks. Did I mention that there was no charge for these activities? On my final day, while chatting with the staff during breakfast that this trip was to celebrate our 40th anniversary they offered us mimosas. Later they brought up a nicely decorated "happy aniversary plate to our room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much! The value for the price was excellent. We loved the live music on the porch in the evenings and the pisco sour making class. Breakfast was very good as well, and it was easy to walk around Cusco to the Plaza de Armas and other museums, restaurants, etc. The staff was very helpful with recommendations and organizing a taxi when we left.
Stayed 3 nights in Nov 2025

10/10 Excellent

Haitham

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Nataly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean! The staff was very attentive. It was my birthday and they gave us chocolate strawberries, it’s not much to someone but it was the thought that counts. They also gave us some delicious chocolate brownies! The best part of the hotel the baby alpaca Kiki! She was so cute adorable and seeing how attentive they are with her care.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and always caring. I got a very nice welcome blanket when I arrived aswell
Stayed 2 nights in Nov 2025

2/10 Terrible

Arie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed two nights. When we arrived, there was no running water in the room, but shortly thereafter the problem was fixed. But on the morning of checking out, just as we were heading out to do the challenging inca trail, the hotel had no water. Not just hot water - NO WATER at all. Couldn't shower, brush teeth, wash hands, or even use the bathroom before leaving the hotel. Staff pretended to try to identify the problem, but an hour later, as we were leaving, there still was no water at all. Also, the staff came in the evening to prepare the room for the night, and left the door wide open - when we arrived, the door was just open to anyone who could have chosen to come into the room and take our stuff. Luckily, nothing was stolen. And throughout the stay, the wi-fi was poor at best, and mostly unavailable. Would NEVER return to this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the activities they offer are awesome they even had a one site alpaca named Kiki!
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
This hotel was very nice very updated. It had heated floors in the room. The bed was heated and had a nice heated floor in the bathroom, which I thought was very nice. The bed was comfortable the food and the staff were very nice. The only reason I’m giving it four stars instead of five is because I was guaranteed a late checkout and when I went to go confirm that they told me I couldn’t stay late. They also had a very nice turn down service, which was a nice touch.
Stayed 1 night in Nov 2025

8/10 Good

Elissa

Stayed 3 nights in Nov 2025