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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Restaurant
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Restaurant
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle Union 189, Cusco, Cusco, 8002
  • Place, San Pedro Market
    ‪2 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Cusco Cathedral
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Economy Double Room

8.8 out of 10
Excellent
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Traditional Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Twin Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Traditional Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

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About this property

Union Hotel Cusco

Colonial hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from San Pedro Market and 8 minutes by foot from Plaza de Armas
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/game room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • Built in 2015
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20526897839
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Reviews

Union Hotel Cusco Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

10/10 Excellent

Tuneisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The baby alpaca was a cute touch
Stayed 4 nights in Jul 2025

10/10 Excellent

Marianne

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Spacious rooms, accommodating staff, cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very froe
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, great location, good restaurant, friendly and helpful staff. Kiki the alpaca was a real treat! Only downside is the noise - could hear everything going on outside and in adjacent rooms. Hotel could benefit by posting “quiet hours” at least to contain the noise from those staying at the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying here was a highlight of our visit.

Absolutely beautiful hotel walking distance to everything.
There’s a baby alpaca in the courtyard named Kiki!
Kiki lives there and was rescued by a worker.
Beautiful suite
Welcome basket with treats.
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location attractive property, good wi-fi, excellent breakfast, good service from housekeepers - too much smoking in the courtyard, smelled in our room, didn't pick us up at airport but did reimburse us for taxi, horrible TV options, shower door leaked - all in all good stay but needs some work.
Stayed 9 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Faith Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was 10/10 service. Kiki was so sweet.
Stayed 3 nights in Jul 2025

8/10 Good

STACY

Stayed 2 nights in Jul 2025

10/10 Excellent

Qian, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. Great location, close to everything. They also give us a big pack of welcome gift.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniella

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay at Union Hotel, Cusco

Union Hotel Cusco is a delightful place, close to the heart of Cusco. It is built around an inner courtyard that provides a great place a relax and to listen to live music (in the evenings. Kiki, the incredibly cute 3 month old Alpaca rescue, hangs around in this courtyard and greets guests. We had breakfast at the hotel every morning and had dinner there one evening. Food was great. The staff are very responsive - out hot water was not so hot and they took care of it right away. I can't recommend this place enough
Stayed 2 nights in Jun 2025

8/10 Good

Nahal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Erle

Stayed 1 night in Jun 2025

10/10 Excellent

Erle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. The people at the front desk were very friendly and helpful, especially with our early morning tour departures. The restaurant is excellent, and we had all our dinners there, and the whole family was always happy with their meals. Also, Kiki the llama was a sweetheart, and our daughter especially loved seeing her each day.
Kiki the Llama
Ají de Gallina
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025

10/10 Excellent

Alice, Mississuga

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The breakfast was great to start each day - but with early start to the day, not much time to enjoy it. not too close but within reasonable distance from all excursions by uber taxi, esp getting to Machu Picchu! Beautiful holiday
Stayed 3 nights in Feb 2025

10/10 Excellent

Sarah, WAUSAU

Stayed 3 nights in May 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved Union Hotel! Great atmosphere, lots of activities happening in the courtyard and restaurant throughout the day eg cooking class, tasting meal, weaving, live music, feeding their pet llama. Staff were friendly and helpful. Breakfast buffet was included and absolutely delicious with lots of options - eggs, pancakes and waffles cooked to order, juice bar, pastries, fresh fruit, chia pudding, desserts… great location too, within a few minutes walk to the historic center. Would stay again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel Efrain

Stayed 4 nights in Jun 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Stayed 2 nights in May 2025

10/10 Excellent

Sveta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walking distance to attractions and restaurants. Offers free airport pick up.
Stayed 3 nights in Jun 2025