Best Western Queens Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Queens Hotel

Exterior
Standard Room, 1 Double Bed, Non Smoking
Indoor wedding
Restaurant
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • Place, University of Dundee
    ‪1 min walk‬
  • Place, City Square
    ‪6 min walk‬
  • Place, V&A Dundee
    ‪6 min walk‬
  • Airport, Dundee (DND)
    ‪8 min drive‬

Room options

Standard Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Similar properties

About this property

Best Western Queens Hotel

Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the overall property condition at Best Western Queens Hotel. During your stay, you're just a quick walk from Dundee Contemporary Arts Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Steps from Dundee Contemporary Arts Centre and University of Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • Lift (90 centimetre wide door)

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 202 out of 645 reviews
Rating 8 - Good. 272 out of 645 reviews
Rating 6 - Okay. 105 out of 645 reviews
Rating 4 - Poor. 44 out of 645 reviews
Rating 2 - Terrible. 22 out of 645 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Great staff, great breakfast and a lovely comfortable room.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. Staff friendly. Room clean and comfortable. Useful parking free and right on site.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, amenities
all the staff very helpful
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy. Staff were very friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location/ safe parking / friendly and helpful staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Friendly staff Excellent location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Tereance

Liked: Cleanliness, amenities
Staff and the breakfast very good 👍
Stayed 2 nights in Oct 2025
Verified

8/10 Good

lynn

Clean room, very spacious. Very warm ( maybe a bit too warm). Good central location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff very welcoming
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alistair

Liked: Cleanliness, amenities
Very nice. Rooms a little dated, but we expected that. But clean and everything worked, bar the thermostat on the radiator, I prefer it cool in my bedroom, so window open and radiator on!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always friendly and helpful.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Very comfortable stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is more traditional looking, lots of original fittings and woodwork. Staff attentive and food good! Room was clean and quiet!
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Carolyn

Disliked: Cleanliness, amenities
Terrible stay. Noisy!!!!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Lyn

Disliked: Amenities
Best thing about this property was the parking.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Rachel

Liked: Staff & service
Dated, old and tired feel to everything, except the bathroom in my first room. Requested to be moved after first room turned out to be above a very very loud function room. 2nd room smaller, too hot. Staff were very nice and helpful. This is a car park
Stayed 1 night in Feb 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great central location
Stayed 1 night in May 2025
Verified

2/10 Terrible

Jan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very spacious room with very spacious bathroom and just one tiny radiator. I woke up in the middle of the night freezing cold.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Anthony Gordon

Liked: Cleanliness, staff & service, amenities
Property is looking a little tired but the breakfast was five star and the lady nature d was superb, friendly welcoming and informative
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Annika

Liked: Cleanliness, staff & service, amenities
Room was chilly and could hear the traffic noise very well. Table lamp didn't work. Staff was very helpful and friendly. Breakfast started too late on Sunday at 8am.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

A great stay

Great stay friendly staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very approachable
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Yvonne

Liked: Cleanliness, property conditions & facilities, room comfort

Queens hotel Dundee

Hotel is clean
Stayed 1 night in Jul 2025