Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of the overall property condition at Best Western Queens Hotel. During your stay, you're just a quick walk from Dundee Contemporary Arts Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and a porter
Steps from Dundee Contemporary Arts Centre and University of Dundee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western Queens Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Food and drink
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12.50 per person
A bar/lounge
A restaurant
Restaurants on site
Q-Bar
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
Meeting rooms
Accessibility
Lift (90 centimetre wide door)
More
5 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Towels provided
Entertainment
TV with premium channels
Food and drink
Coffee/tea maker
Room service
More
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Heating
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 12.50 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee
Best Western Queens Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 202 out of 645 reviews
10 - Excellent
202
Rating 8 - Good. 272 out of 645 reviews
8 - Good
272
Rating 6 - Okay. 105 out of 645 reviews
6 - Okay
105
Rating 4 - Poor. 44 out of 645 reviews
4 - Poor
44
Rating 2 - Terrible. 22 out of 645 reviews
2 - Terrible
22
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Sean
12 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great staff, great breakfast and a lovely comfortable room.
Very nice. Rooms a little dated, but we expected that. But clean and everything worked, bar the thermostat on the radiator, I prefer it cool in my bedroom, so window open and radiator on!
Hotel is more traditional looking, lots of original fittings and woodwork.
Staff attentive and food good! Room was clean and quiet!
Christopher
Stayed 1 night in Nov 2025
Verified
2/10 Terrible
Carolyn
12 Feb 2026
Disliked: Cleanliness, amenities
Terrible stay. Noisy!!!!
Carolyn
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Lyn
15 Oct 2025
Disliked: Amenities
Best thing about this property was the parking.
Lyn
Stayed 1 night in Oct 2025
Verified
4/10 Poor
Rachel
26 Feb 2026
Liked: Staff & service
Dated, old and tired feel to everything, except the bathroom in my first room. Requested to be moved after first room turned out to be above a very very loud function room. 2nd room smaller, too hot. Staff were very nice and helpful. This is a car park
Very spacious room with very spacious bathroom and just one tiny radiator. I woke up in the middle of the night freezing cold.
Jan
Stayed 1 night in Feb 2026
Verified
8/10 Good
Anthony Gordon
8 Sept 2025
Liked: Cleanliness, staff & service, amenities
Property is looking a little tired but the breakfast was five star and the lady nature d was superb, friendly welcoming and informative
Anthony Gordon
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Deirdre
7 Oct 2024
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here and the staff were very pleasant and helpful
Deirdre
Stayed 1 night in Oct 2024
Verified
6/10 Okay
Annika
3 Feb 2026
Liked: Cleanliness, staff & service, amenities
Room was chilly and could hear the traffic noise very well. Table lamp didn't work. Staff was very helpful and friendly. Breakfast started too late on Sunday at 8am.