4/10 Poor
Verified traveller
Travelled with family
2 Aug 2025
Liked: Room comfort
Disliked: Cleanliness
Would never return
Check in was smooth. Friendly staff. Immediately went to room and within minutes of being in the room, 2 men walked in leaving my child stood scared as I was in the bathroom at the time. Whilst scrambling to get decent they said oh we’re here to fix your window. I shouted please come back in 5 mins. They never returned. One of these people had checked us in just minutes before so knew we had checked in. There was no handle on the window which left it permanently open. It wouldn’t have mattered as it was warm and I probably wouldn’t have noticed but it turned out to be a boy racer spot. Which I also wouldn’t have minded if they hadn’t played tunes to each other all night with their horns. It went on until after 1am. Then at 8am the grass cutters were out to cut the grass under the window. We also had a main light out in the room. The temperature control wasn’t working. The bathroom had no fan so the shower filled with steam. I’m just glad it didn’t set anything off. The curtains and net blind were so grimy and stained it was a bit disgusting. It’s the second Marston Inn I’ve stayed in within a month and I was hoping the first one was just a one off but it seems to be across the chain. Rooms should be checked after turnover. Either the staff need more time to fully clean up or they need paid more for more incentive to keep their employers happy.
Verified traveller
Stayed 1 night in Jul 2025