Metro Inns Falkirk

2.5 star property

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Photo gallery for Metro Inns Falkirk

Shared kitchen
Reception
Reception
Iron/ironing board, bed sheets
Reception

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

View in a map
Bean Cross Farm Polmont, Falkirk, Scotland, FK2 0XS
  • The Kelpies
    ‪2 min drive‬
  • Callendar House
    ‪5 min drive‬
  • Falkirk Wheel
    ‪13 min drive‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

Basic Triple Room, 1 Bedroom (Shared)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Twin Room, 2 Single Beds, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Double Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Metro Inns Falkirk

Hotel with free parking, near Helix Park
Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Metro Inns Falkirk offers 75 accommodations with washers/dryers. Digital television is provided. Accommodations all include kitchens. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of the helpful staff at Metro Inns Falkirk. During your stay, you'll be within walking distance of Helix Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include laundry facilities and a vending machine
  • Just a 3-minute drive from The Kelpies and a few minutes from Helix Park
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Metro Inns Falkirk also features a vending machine and laundry facilities. Free self parking is available.

This Falkirk hotel is smoke free.

Richmond Bar - Onsite restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Richmond Bar

Family friendly

  • In-room kitchen
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • Kitchen

More

  • Heating
  • Iron/ironing board on request
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 2:00 PM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Metro Inns Falkirk Hotel
Metro Inns Hotel
Metro Inns
OYO Metro Inns Falkirk
Metro Inns Falkirk Hotel
Metro Inns Falkirk Falkirk
Metro Inns Falkirk Hotel Falkirk

Reviews

Metro Inns Falkirk Reviews

6.0

5.8/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 127 out of 735 reviews
Rating 8 - Good. 166 out of 735 reviews
Rating 6 - Okay. 149 out of 735 reviews
Rating 4 - Poor. 104 out of 735 reviews
Rating 2 - Terrible. 189 out of 735 reviews

Reviews

8/10 Good

Naomi

Low cost basic place to sleep if you need to stay around Falkirk area. No frill. Has a Chinese banquet Restarant next door for those that like to overeats. Shared toilets and showers.
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low cost room to sleep in while travelling. Was located well for what we wanted to do
Stayed 1 night in Jun 2025

8/10 Good

Aldona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very suitable for the beginning of our pitstop tour of the east coast. The gentleman who was at the desk on Tuesday evening was very friendly and very helpful. This place had everything that we needed. They even had a list of places to get a takeaway as we got there later than expected. Thank you!
The beautiful 100ft Kelpies just a stone's throw away.
Stayed 1 night in Jun 2025

6/10 Okay

Karey

Liked: Cleanliness, staff & service
I had no idea there weren’t toilets in the rooms
Stayed 1 night in May 2025

10/10 Excellent

Timonas

Stayed 1 night in Jun 2025

2/10 Terrible

Fiona

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place should be condemned. The toilet and hand basin was inside the shower!! I have never seen that before. There was a leak from the shower and the shower cubicle and the carpet in the room was soaking wet. The shower cubicle was covered in mould and fungus, an absolute health hazard. There was no headboard on the beds and the walls were filthy. Really think trading standards and health and safety would shut this place down. No way on this earth would I recommend staying here. Was going to put photos on, but I couldn't upload them.
Stayed 1 night in May 2025

4/10 Poor

Michael

Travelled with partner
It appeared more like a hostel than an INN, we found it totally unsuitable and left without staying.
Stayed 2 nights in May 2025

2/10 Terrible

A

Disliked: Cleanliness
Blood on two pillows, couldn't find toilet till we opened the shower door. Never seen anything like it in our lives. Would never book back here.
Stayed 2 nights in May 2025

4/10 Poor

Vadims

Stayed 1 night in May 2025

2/10 Terrible

Max

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE

Spent no longer than 5 minutes here. Wouldn’t have let my dog sleep in the room provided. Requested a refund at the front desk which they agreed to but told me to sort it through hotel.com. When I tried sorting with Hotel.com they said the hotel wouldn’t grant the refund and there was nothing they could do. Lost out on around £500. Poor service from both Metro Inn and Hotel.Com, wouldn’t recommend using either of them for anything. Save your money and use other services.
Stayed 9 nights in May 2025

10/10 Excellent

Timonas

Stayed 1 night in May 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
A first for me. A shower with a toilet also fitted. Booked for 5 nights but left after 3 as I couldn’t stand it any more
T
Stayed 5 nights in May 2025

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Hui

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for a night with shared bathroom, it's clean enough, also has a kitchen, even though we didn't use it, there is a Chinese buffet and Italian restaurant next to it.
Stayed 1 night in May 2025

2/10 Terrible

Keirin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

hayley

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was more like a hostel. Glad to have the use of private toilet. Not the friendliest of welcomes.
Stayed 1 night in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Very Very Basic Hotel But Great Stay For The Expense, Staff Were Lovely
Stayed 2 nights in May 2025

4/10 Poor

Murdo

Disliked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

George

Stayed 1 night in May 2025

8/10 Good

keith

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Claudine

Liked: Property conditions & facilities, room comfort
There were quite a few bad reviews of this place but we found it fine. Sure, the room was small but the staff were friendly and it was quiet and we had no problems.
Stayed 1 night in May 2025

2/10 Terrible

Beatrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

stacey

Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel was dated and had people living there who looked like asylum seekers and benefit type residents.The room itself was clean and comfortable and surprisingly soundproofed. Do not leave anything edible in the communal fridge in the kitchen as my food was taken and it was only in there overnight, hotels full of scroungers homeless types. Saying that the room served its purpose for the price, a clean comfortable bed for the night, just keep your door locked specially if you go out.
Stayed 1 night in May 2025

2/10 Terrible

Delores

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Absolutely horrible experience. We checked out within two hours of checking in. The rooms did not even have bathrooms in them something we were not aware of before we booked. The shared bathrooms in the hallway we like cubicles. Two toilets were out of order. The disabled toilet and shower was the only one that we could possibly used. But the door didn’t lock. With a wife and daughter in my party, this was not acceptable. The place felt like it was being used as a halfway house. In the car park, I witnessed two drug deals. Within the space of five minutes. The residents coming and going were unsavory. It felt like a prison halfway house. We checked out within a couple of hours of checking in fortunately we got a nicer place next door. But at much more cost.
Stayed 1 night in May 2025