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Smy Portocolom

4.0 star property

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Photo gallery for Smy Portocolom

A modern hotel with a rooftop pool, multiple lounge areas, and a view of a marina with boats.
A modern interior with a hanging chair, sofa, and large potted plant.
A restaurant with multiple tables and chairs, large windows, and hanging wicker lamps.
A modern interior with large windows, a seating area with chairs and a table, and potted plants.
A spacious indoor seating area with wicker furniture, pendant lighting, and large windows offering a view of the outdoors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Carrer dels Germans Pinzón, 18, Portocolom, Felanitx, Mallorca, 7670
  • Place, Marçal Beach
    ‪11 min walk‬
  • Place, Cala d'Or Marina
    ‪18 min drive‬
  • Place, Playa de Muro
    ‪63 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪62 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a bedside table with a lamp, a phone, and a view of the outside.

Double Room

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a bedside table with a lamp, a phone, and a view of the outside.

Double Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Partial Ocean View

A modern hotel room with a large bed, two bedside lamps, a nightstand, and a view of the city through large windows.

Double Room, Partial Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View

A hotel room with a bed, a nightstand, a lamp, and a view of a beach and cityscape through a balcony.

Junior Suite, Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, two bedside tables, a headboard, and two wall-mounted lamps.

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a view of the city, a nightstand, and a lamp.

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

In-room safe, desk, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Partial Ocean View

A modern hotel room with a large bed, two bedside lamps, a nightstand, and a view of the city through large windows.

Double Room, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View

A hotel room with a bed, a nightstand, a lamp, and a view of a beach and cityscape through a balcony.

Junior Suite, Sea View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

A hotel room with a large bed, a view of the city, a nightstand, and a lamp.

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Smy Portocolom

Along with a restaurant, this hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and a seasonal outdoor pool. Housekeeping is available once per stay.
Smy Portocolom offers 148 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. This Felanitx hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Smy Portocolom, you're just a quick walk from caló d'en Manuel. You'll find features like free WiFi in public areas, plus a restaurant and a poolside bar.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes a steam room
  • Just a 5-minute walk from caló d'en Manuel and 11 minutes by foot from Marçal Beach
  • Dogs welcome for a fee
Some rates at Smy Portocolom are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Smy Portocolom offers its guests a seasonal outdoor pool, a steam room, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Smy Portocolom.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:00 AM.
Onsite venue - Overlooking the ocean and pool, this restaurant serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Smy Portocolom are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 to 20 for adults and EUR 5 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 14 and April 27.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 3.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 to 20 for adults, and EUR 5 to 20 for children
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3 per day
  • Crib (infant bed) fee: EUR 3.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number H/1165
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 28 and close October 15.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ola El
Ola El Vistamar
Ola El Vistamar Felanitx
Ola Hotel El Vistamar Felanitx
Ola Hotel El Vistamar Adults Felanitx
Ola Hotel El Vistamar Adults
Ola El Vistamar Adults Felanitx
Ola El Vistamar Adults

Smy Portocolom Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 205 reviews
Rating 8 - Good. 85 out of 205 reviews
Rating 6 - Okay. 33 out of 205 reviews
Rating 4 - Poor. 15 out of 205 reviews
Rating 2 - Terrible. 6 out of 205 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was spotless, airy, spacious, comfortable. Not alot around it. Have to walk to the few shops and bars. Food was ok, not the best.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Ugur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff and chefs were warm and helpful. Animator Lisa was outstanding, full of energy! However, the in-room safe had a daily fee, not fitting for a 4-star hotel. The mini fridge was non-functional, meant for a minibar that wasn’t stocked or offered, making it merely decorative for photos. The blonde receptionist with glasses was a bit rude. Breakfast had only pork salami and sausage despite requests for alternatives.
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Yara Solene

Liked: Cleanliness, amenities, property conditions & facilities
Check-IN war problemlos und auf die Fragen wurde eingegangen, Aufenthalt im Zimmer war gut und auch sauber, Verpflegung in Halbpension ist nicht zu empfehlen, da man die Kellner selbst rufen muss um etwas zu trinken bekommen und sie nicht von selbst zum Anfang des Essens kommen, Die Umgebung ist ruhig aber trotzdem schön auch mit dem Blick auf das Wasser und den Hafen, Vom Hotel konnte man perfekt die umliegenden Städte mit dem Auto erreichen.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Abdul Rahman

Liked: Cleanliness, staff & service

Goood

Dejligt ophold kun mit værelse som larmede med en alvorligt motorlyd. Men ellers alt fint, en elevator der havde problem med sensoren eller udenmærket
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Gunnar P

Disliked: Cleanliness, property conditions & facilities, room comfort
Otrevlig personal. Tråkigt hotel, luktade bilpolish i hela hotellet. Tv funkade inte, extra betalt för safe. Kan ej rekommenderas!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Heiner Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder gerne

Hervorzuheben sind wie immer die sehr freundlichen und bemühten Mitarbeiter, wir kommen im nächsten Jahr wieder
Stayed 9 nights in Sep 2024
Verified

8/10 Good

Alina

Liked: Staff & service
Das Hotel ist sehr hellhörig. Man hört die Nachbarn nachts. Beim einchecken sind uns fremde Haare auf dem Bett und in der Dusche aufgefallen. Trotz Zimmerservice war der Boden teilweise sandig und die Mülleimer nicht geleert, Das Personal ist sehr freundlich und hilfsbereit. Super ist, dass die Rezeption 24h geöffnet ist. Die Zimmer sind schön aber leider haben wir in unserer Klimaanlage Schimmel entdeckt. Außerdem hat das Zimmer stark nach Rauch gerochen.
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Heiner Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder gerne

Wir kommen schon seit vielen Jahren immer wieder gerne in dieses Hotel und waren wieder sehr zufrieden. Maria, Lidia, John, Carmen und John, um nur einige zu nennen machen Ihren Job mit Freude und vermitteln ein familiäres Gefühl. Im September sind wir wieder da
Stayed 9 nights in May 2024
Verified

10/10 Excellent

Rudolf

Sehr zufrieden
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr schöner Aufenthalt, sauber und Personal sehr freundlich.Wir würden wieder kommen
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Preis-Leistungsverhältnis. Schöner Poolbereich und schöne Bar. Gutes Essen. Gute Lage. Sauber und modern.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Encore un séjour agréable passer au prés de toutes l'équipe formidable de cet hotel.
Stayed 8 nights in Oct 2023
Verified

6/10 Okay

Mayidi Lozano

Liked: Cleanliness, staff & service, property conditions & facilities
Segundo año consecutivo que venimos al hotel porque nos encanta la ubicacion, el personal y las instalaciones pero nos vamos algo decepcionados. La primera vez que vinimos solo no pareció incorrecto el buffet, escaso y sobre todo poca variedad, pero teniamos la esperanza que lo hubieran solucionado y mas viendo que la mayoria que de quejas iban dirigidas al mismo problema, pues para nuestro pesar este año el buffet era peor, la escaces persistía y la poca se convirtió en casi nula variedad. Es una pena ya que nos encanta la isla y si por nosotros fuera volveriamos pero probaremos otros alojamientos. Pd, Si algun dirigente del hotel me lee le ruego cuiden su personal, es su mayor tesoro, en especial las chicas del buffet, siempre pendiente de todo y de agradar a todos a pesar del problema.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

ANJA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con encanto y vistas preciosas al puerto. La habitación fue amplia y la cama cómoda. La atención de las recepcionistas y la señora de la limpieza fue perfecta!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft war schön. sauber und das Personal sehr freundlich. Beim Frühstück hatte es etwas sehr viel Leute, sodass wir einen Moment warten musstenbis wir uns setzen konnten. Das einzige was ich in einem Hotel dieser Kategorie vermisst habe war, ein Bademantel und Hausschuhe. Ansonsten top und weiter zu empfehlen.
Stayed 2 nights in May 2023
Verified

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super disponibile
Stayed 7 nights in Aug 2022
Verified

6/10 Okay

amaia alberdi

No tiene nada es muy basico
Stayed 11 nights in Aug 2022
Verified

10/10 Excellent

Aurélie Vanden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situation géographique proche de la plage et de la ville, la.superbe vue, les piscines , le pztit dejeuner et la gentil du personnel.
Stayed 8 nights in Jul 2022
Verified

6/10 Okay

Mayidi

Liked: Property conditions & facilities
Lo mejor la habitación, cama muy amplia y agradable en general. Lo que no me gustó fue el bufete. Deja mucho que desear para un hotel de 4 estrellas. Muy poca variedad y lo poco que hay no lo reponen, la comida casi siempre estaba fría
Stayed 5 nights in Jul 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel à Portocolom

Très bien situé et équipe avec ses piscines et son buffet petit déjeuner. Dommage qu'il y ait des odeurs dans la salle de bain.
Stayed 6 nights in Jul 2022
Verified

4/10 Poor

Morgane

Liked: Staff & service
Disliked: Cleanliness, amenities
Les activités c’était sympa. Par contre niveau hygiène c’était vraiment pas idéal.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Frederic Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut und perfekt
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel . Good food. Friendly staff.
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the hotel it was beautiful amazing stay! Area around is nice not a massive things to do but a lovely place
Stayed 3 nights in Jun 2022
Verified

6/10 Okay

Lena

Liked: Cleanliness

Disappointing

Had to replace key card twice in three days. Not even a toothbrush glass in the room. No pool towels. Fruit on the breakfast buffet that had probably been out too long. The kiwi tasted like fish.
Stayed 3 nights in Sep 2021