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The Garrison

4.0 star property

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Photo gallery for The Garrison

Exterior
Restaurant
Soundproofing, free WiFi, bed sheets
Shower, free toiletries, bathrobes, slippers
Soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
High Street, Fort William, Scotland, PH33 6EE
  • Place, West Highland Way
    ‪1 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, Great Glen Way
    ‪8 min walk‬

Room options

View all photos for Superior Room

Soundproofing, free WiFi, bed sheets

Superior Room

9.4 out of 10
Exceptional
(19 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Disability Access

Triple Room - Disability Access

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Garrison Apartments

Soundproofing, free WiFi, bed sheets

Garrison Apartments

9.2 out of 10
Wonderful
(5 reviews)
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Garrison Suite

Garrison Suite

Garrison Suite

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Garrison

Hotel in Fort William with a 24-hour front desk and a coffee shop
A bar/lounge, a coffee shop/cafe, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
The Garrison offers 41 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of The Garrison's great location. During your stay, you're just a quick walk from Loch Linnhe. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and TV in a common area
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Loch Linnhe and West Highland Way
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Garrison also features tour/ticket assistance, express check-in, and express check-out.

This 4-star Fort William hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 25 2025 to December 27 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
  • One of the dining venues
The property will be renovating from October 26 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

The Garrison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 911 reviews
Rating 8 - Good. 250 out of 911 reviews
Rating 6 - Okay. 85 out of 911 reviews
Rating 4 - Poor. 36 out of 911 reviews
Rating 2 - Terrible. 16 out of 911 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for one night, very walkable area with easy access to pubs and shops. Comfy beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are high up a hill with great view of Loch Linnhe. The apt kitchen was well equipped and included a washer dryer. Excellent dining options are a short walk, as are interesting and useful stores. Fort William is central to many of the things the Highlands has to offer.
Stayed 7 nights in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff!
Stayed 2 nights in Aug 2025

8/10 Good

Laurie, new york

Basic room. Not very roomy. Excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Elias

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay!

A Wonderful Stay! This hotel was great. It’s located at the end of the main drag, which means when you arrive by train or bus, you get to enjoy a scenic walk through the charming town. The staff were friendly and helpful, the breakfast was delicious, and the room was clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Burdett

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, amazing location right by the end of the West Highland Way Trail.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room when we reserved family room
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely accommodation with fabulous view. Close to restaurants and bars
Stayed 2 nights in Apr 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in the heart of fort William
Stayed 1 night in Aug 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar available at night, breakfast in morning. Nice decor and clean . Bathroom hook and towel rack and robes. We had 2 suitcases and stored them under the bed- no space otherwise. No place in shower for personal item. Shower has no lip so you are asked to place mat near door to prevent flooding the carpet . We missed our first of 3 nights due to train service cancellation. No discount, refund or sympathy..
Stayed 3 nights in Aug 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was dismissive and rude. Floors were dirty in room. Room was cramped and hot. Only one 8 inch fan was provided. Bed was hard. Shower wss a joke. Only the restaurant service was friendly and accommodating. Otherwise this was not as advertised.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the Garrison. The staff were outstanding and breakfast was delicious and free! They had free snacks in the room and in the evening at the bar. I highly recommend. The only neg was the housekeeping put the clean towels they were going to put into the rooms onto the floor outside of the rooms! But did I die? Nope! I dried off on one of the towels and kept on traveling! I would definitely stay here again. Walk to dinner , overlooking the waterfront, superb friendly staff and free snacks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barry, Whitby

Stayed 1 night in Jul 2025

6/10 Okay

Duane

Stayed 1 night in Jul 2025

8/10 Good

parthiv

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good propert
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

4/10 Poor

Nick

Disliked: Cleanliness, property conditions & facilities
Extremely small rooms, no fans for non-air conditioned rooms, no wash cloths, worn property, old mattress
Stayed 1 night in Jul 2025

10/10 Excellent

Ramji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good rooms, friendly staff, great breakfast
Stayed 2 nights in Jun 2025

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service

Disappointed

Very disappointed - kettle in room didn’t work and it was a struggle for the staff to find a replacement, was not a double bed but two singles put together. We had a wet room and was not expecting that, water was all over bathroom floor and no where to dry towels etc. only had water in room on first night, asked for more and told they don’t refill after first night stay - would not recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in one of the suites with husband and teenage son. Room was great, clean, and smartly decorated. The location was close to stores and restaurants.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Gibsonia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The suites were tucked back behind the main property, were spacious and clean. They came with covered parking, which was great! Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Nigel

Liked: Cleanliness
Stayed 1 night in Jun 2025