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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

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Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Pool
View from property
Exterior
Lobby lounge
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Place, Loch Lomond and The Trossachs National Park
    ‪1 min walk‬
  • Place, Rob Roy Way - South
    ‪3 min walk‬
  • Place, Drymen War Memorial
    ‪3 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪35 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Superior Room

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

1 King 1 Single, Non-Smoking, Family Room, Standard Room, Sofabed

  • Sleeps 4

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includes taxes & fees
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About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Buchanan Arms Hotel & Leisure, Sure Hotel Collection. During your stay, you're just a quick walk from Drymen War Memorial. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Drymen War Memorial and 3 minutes by foot from Rob Roy Way - South
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A health club, a terrace, and a garden are also featured at Buchanan Arms Hotel & Leisure, Sure Hotel Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Drymen hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM.
Buchanan Arms Hotel & Leisure, Sure Hotel Collection has a restaurant on site.
Montrose by Buchanan - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Snug Bar - This bar serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Montrose by Buchanan
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15.00 per pet, per night

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Pet fee: GBP 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 300 out of 857 reviews
Rating 8 - Good. 304 out of 857 reviews
Rating 6 - Okay. 149 out of 857 reviews
Rating 4 - Poor. 75 out of 857 reviews
Rating 2 - Terrible. 29 out of 857 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, plenty room for 2 adults and 2 kids, staff were so nice and the teddy's for the kids is a very lovely touch.
Stayed 1 night in Dec 2025

6/10 Okay

shirley

Travelled with group
Liked: Staff & service
The rooms are very basis and desperately in need of refurbishment especially the bathroom Very limited housekeeping service and WiFi non existent Overall the breakfast was good but hot food ran out on the 1st morning before the end of service Stbaff very friendly
Stayed 3 nights in Nov 2025

8/10 Good

Jeremy

Stayed 1 night in Nov 2025

6/10 Okay

Tony

Travelled with family
Liked: Amenities
Room (52) was in poor condition. Shower was sporadic and unusable. This was due to leisure facilities according to staff. Room was fairly clean but in dire need of basic refurbishment. Bed was comfortable enough. Tv was not working originally and no coffee available which I had to go to reception to remedy both issues Food at restaurant was decent and I’d say decent value. Staff were friendly however durning dinner period all the waitress were just stood around chatting amongst themselves and we had to go up and prompt them to offer us a drink. Then after that we had to go up and prompt them again to take our food order.. breakfast was a decent standard with no complaints. Swimming pool and gym facilities were decent and a good effort was made with the hallowe’en decorations. Location is good. Unfortunately I would not wish to stay here again due to the basic needs of a hotel room not being met.
Stayed 1 night in Oct 2025

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evening meals in restaurant were tasty and a good selection of options. Bonus for me was that they did small portions of many of the meals. Service for Evening meals and breakfast was excellent with staff friendly. Bedrooms were large and clean but very warm! It made it difficult to sleep because of it despite keeping bedroom window wide open all the time. Main area and pool were well kept . Stairs and corridors carpets were tired and stained looking but overall was very pleasantly surprised and would happily stay there again :)
Stayed 2 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy coming to buchanan arms.chill out in large lounge and plenty of options for eating in several places within 5 minute walks in drymen
SCOTLAND 3 GREECE 1
Stayed 1 night in Oct 2025

6/10 Okay

Smith

Stayed 1 night in Oct 2025

6/10 Okay

Lindsay

Stayed 1 night in Sep 2025

10/10 Excellent

Mr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was fine and pool area also .There was a problem with the hot tub and showers .Though i beleive it was being looked in to .
Stayed 2 nights in Sep 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs a renovation. Almost everywhere you can see major wear and tear. Room had a chair with a torn seat and the carpet was worn out. Key card stopped working daily. There is no elevator so climbing and descending stairs is required with your luggage. Hallway smelled of cigarette smoke.
Stayed 2 nights in Sep 2025

6/10 Okay

Oliver

Liked: Cleanliness, staff & service, room comfort

Comfortable but tired

We stayed for a couple of nights whilst visiting family in the area. We felt that the hotel was comfortable, but in need of significant modernising. Our room was feeling very tired , with dated and scuffed furnishings . The walls were also very thin leading to disturbed sleep thanks to some amerous neighbours! The leisure facilities are a real bonus, with a good pool, steam room, sauna and jacuzzi. The staff both in the hotel and at the pool were profesional and friendly throughout our stay
Stayed 2 nights in Sep 2025

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Disappointed

There were no elevators which wouldn’t have been a problem, except we had to go through lots of hallways and down several flights of stairs with our luggage. One of our rooms had lots of spiders in it. Breakfast was served a little late so we weren’t able to eat anything before we needed to get back on the road; there wasn’t even any fruit or coffee/tea set out so people could grab stuff on the go.
Stayed 1 night in Sep 2025

10/10 Excellent

Howell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for Trossachs and Loch Lomond

Very nice quiet and safe hotel in picturesque area of Scotland. Very good facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

December, Greensboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Checkin was quick and easy. Onsite parking. Onsite restaurant and pub were open and very good!
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The leisure facilities were great, the room was spacious and the bar was good. The rest was a bit average unfortunately The running water was brown, the wallpaper was coming off the walls, some staff members were smoking directly below our window which, on a very warm evening, we needed to keep our windows open so the room stunk of cigarettes for a while The staff were friendly and helpful
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean tidy rooms though a bit tired. Restaurant was very good food was nice and good choice. Reception was quick at chevking us in and informing us of hotel facilities etc.
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Buchanan Arms

Lovely break for my birthday
Stayed 1 night in Sep 2025

8/10 Good

Elizabeth, Greensboro

Stayed 1 night in Aug 2025

6/10 Okay

Pauline

Liked: Staff & service, property conditions & facilities, room comfort

Ok but needs an upgrade

Have stayed here a few times before. We came for our anniversary but unfortunately wasn’t impressed this time. Our room was nice enough and comfy bed. There was 2 coffee cups with coffee & tea but no teaspoons to stir it. There also was no hand soap, shower gel etc or anything at all to wash your hands with in the bathroom which I found pretty poor. The spa is ok, pool is nice but it’s very tired looking and needs a good upgrade tbh. Steamroom was like sitting in a cupboard.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time had here

We had a lovely stay here, from start to finish
Stayed 2 nights in Aug 2025