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Q1 Resort & Spa

4.5 star property
VIP Access

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Photo gallery for Q1 Resort & Spa

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room
Free toiletries, hair dryer, towels, soap
Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Private kitchen
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer

Explore the area

Map
9 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Slingshot
    ‪8 min walk‬
  • Cavill Avenue
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Apartment, 1 Bedroom (Spa)

View from room

Apartment, 1 Bedroom (Spa)

  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

View from room

Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

  • Partial ocean view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom (Ocean Spa)

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom (Ocean Spa)

  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

  • City view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

  • Partial ocean view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

  • City view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

  • Ocean view
  • 1020 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Level 28 to 49)

View from room

Apartment, 3 Bedrooms (Level 28 to 49)

  • City view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Partial Ocean View

Dining room

Apartment, 2 Bedrooms, Partial Ocean View

  • Partial ocean view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

48-inch LCD TV with cable channels, TV, DVD player

Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

  • Partial ocean view
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds OR 4 Queen Beds

View all photos for Apartment, 1 Bedroom (Spa - no housekeeping) StayCay with 2x SkyPoint Access, Chocolates & more!

View from room

Apartment, 1 Bedroom (Spa - no housekeeping) StayCay with 2x SkyPoint Access, Chocolates & more!

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms (No Housekeeping)

  • Partial ocean view
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed OR 3 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub, City View

View from room

Family Apartment, 1 Bedroom, Jetted Tub, City View

  • City view
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms (Celebrity Suite)

Suite, 3 Bedrooms (Celebrity Suite)

Suite, 3 Bedrooms (Celebrity Suite)

  • Ocean view
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 4 Bedrooms

48-inch LCD TV with cable channels, TV, DVD player

Superior Apartment, 4 Bedrooms

  • Partial ocean view
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds OR 2 Queen Beds and 2 King Beds

View all photos for Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Living area

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

  • Ocean view
  • 400 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Dining room

Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

  • Partial ocean view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

  • City view
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Penthouse, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms

  • Partial ocean view
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds and 1 King Bed

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About this property

Q1 Resort & Spa

Suburban aparthotel with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this smoke-free aparthotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Q1 Resort & Spa offers 252 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 48-inch LCD televisions come with cable channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The spacious apartments at Q1 Resort & Spa get high marks from our customers. During your stay, you're just a quick walk from Cavill Avenue. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. This luxury aparthotel has 252 apartments on 74 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, hydrotherapy, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 5-minute walk from Surfers Paradise Beach and 8 minutes by foot from Slingshot
  • Airport shuttle service available for a fee
Q1 Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. A fitness center, a sauna, and spa services are also featured at the luxury Q1 Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Gold Coast aparthotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.
Q1 Resort & Spa has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • Hydrotherapy
  • Indoor pool
  • Massage
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi is limited to 24 hours per day (2-device limit)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; AUD 44 for adults and AUD 30 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with cable channels
  • DVD player
  • IPod dock

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Computer station
  • Conference centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Free local calls
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city centre
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 252 units
  • 74 floors
  • Banquet hall
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 2000 per stay

We've listed all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The general deposit is AUD 300 per stay for Apartment, 1 Bedroom and Apartment, 2 Bedrooms bookings, AUD 500 for Apartment, 3 Bedrooms and Apartment, 4 Bedrooms bookings, and AUD 1000 for Suite, 3 Bedrooms (Celebrity Spa) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 44 for adults and AUD 30 for children
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Q1 Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi is limited to 24 hours per day (2-device limit).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Q1 Resort
Q1 Resort Surfers Paradise
Q1 Surfers Paradise
q1 Hotel Surfers Paradise
Q1 Resort And Spa Gold Coast/Surfers Paradise
Q1
Q1 Resort Spa
Q1 Resort & Spa Aparthotel
Q1 Resort & Spa Surfers Paradise
Q1 Resort & Spa Aparthotel Surfers Paradise

Q1 Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2487 out of 4348 reviews
Rating 8 - Good. 1235 out of 4348 reviews
Rating 6 - Okay. 401 out of 4348 reviews
Rating 4 - Poor. 130 out of 4348 reviews
Rating 2 - Terrible. 95 out of 4348 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aman

Liked: Cleanliness, property conditions & facilities
Fabulous experience
Stayed 2 nights in Feb 2025

8/10 Good

Priyam

Was great. Disappointed as I didnt get the higher floor despite of paying same price as others.
Stayed 2 nights in Jan 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities
Good amenities and close proximity to all the action of Surfers Paradise. Building starting to show its age now, rooms need an update.
Stayed 3 nights in Jan 2025

10/10 Excellent

Simona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Q1. We had fabtastic ocean views from our appartment, the appartment itself was very spacious and modern. The location of Q1 is great- within walking distance to Cavill Avenue, cafes and restaurants and the beach of course.
Stayed 7 nights in Jan 2025

8/10 Good

Sheree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the Q1 but they didn’t give me the Gold VIP rewards so I had to go and ask reception who reluctantly gave me a bottle of sparkling wine and a row of chocolates and $20 off Spa treatments. The room was pricey but was actually one of the worst ones we’ve ever had in the Q1 so we paid for an upgrade which double the cost of our 5 night stay. I’ve never been offered the room upgrade in any of the Gold VIP access rooms I’ve booked except in Bali. Would love it if hotels in Australia honoured the upgrade as accommodation is expensive. I try and book Gold VIP access rooms where I can but the benefits aren’t that great, so shop around because sometimes it’s not that great of a deal.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tristram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close walk to everything. Pool is amazing......Longboards restaurant is handy and provides good burgers but bit pricey but most food options around this area are.....Rooms were great.........air conditiong works well and our 1 bedroom was perfct size for 2 adults and 2 children....would definatly stay here again..also parking is free
Stayed 5 nights in Jan 2025

10/10 Excellent

Kata

Stayed 6 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a fabulous week and I am so pleased we chose Q1, the apartment was clean and modern. The well appointed appliances, the beautiful pool area and friendly staff made all the difference I would have no hesitation in choosing Q1 for our next visit.
Stayed 7 nights in Jan 2025

6/10 Okay

Gavin

Liked: Cleanliness, property conditions & facilities
I checked out over a week’s time and yet to have the bond monies returned to my bank account. Nor have I received notice of unlikely retainment.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arun

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Yu

Travelled with family and small children
Liked: Cleanliness
Great location, looks good from outside, but inside is old, out dated compare to the price you paid.
Stayed 5 nights in Jan 2025

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Murat

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pools and other facilities in the hotel are good. There is transportation right outside the hotel. Walking distance to many places of interest.
Stayed 9 nights in Jan 2025

8/10 Good

Dejan

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Lorena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 5 nights in Jan 2025

8/10 Good

Tara

Liked: Cleanliness
Stayed 2 nights in Jan 2025

4/10 Poor

adam

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Chantel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Convenient location, great pools, and spacious rooms. Beds need upgrading as they are hard and not comfortable so did not get one good night sleep unfortunately.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brenadette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean and quiet rooms, fabulous place to stay
Stayed 3 nights in Jan 2025

8/10 Good

Leon

Travelled with family and small children
Liked: Cleanliness
Great location, close enough to shops and beach and but far from the crowds. Great pool and amenities. The rooms were a little outdated and needed some repairs
Stayed 5 nights in Jan 2025

4/10 Poor

Sonki

Travelled with partner
Liked: Cleanliness, amenities
This is supposed to be a 5-star resort and Expedia VIP Access hotel, which is the main reason I chose this hotel. But I was extremely disappointed. First of all rooms at this place are forced to keep AC at 22C (72F) or higher which is unheard of. We were super hot in the room yet could not make it colder. To make matters worse, the AC turns off automatically after several hours. We woke up hot and sweaty in the middle of the night and had to turn the AC back on. No hotel I’ve ever stayed at had these ridiculous AC issues. If I had known about this beforehand, I would’ve never stayed there. Furthermore, the blinds don’t cover the windows, so it was impossible to continue sleeping once the sun came up as the room was bright. Also, my messages to the hotel via Expedia were never reported to. And the phone in the room couldn’t dial the front desk. So basically we had zero communication with the front desk. Moreover, this hotel is an Expedia VIP Access hotel, but the staff knew nothing about that nor seemed to care. No upgrade, early check in, nor late check out. Their 10am mandatory check out is terrible. Expedia needs to do a better job in designating VIP Access hotels and making sure those hotels follow through on the benefits advertised.
Stayed 2 nights in Jan 2025

10/10 Excellent

daniel

Travelled with family and small children
Liked: Cleanliness
Stayed at the Q1 many times now, room are spacious, clean and the views are amazing. Pools are great and open till 9pm so the kids loved coming back for night swims if they were well behaved at dinner time. Definitely be back next time we are on the gold coast.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zannoubia

Liked: Cleanliness, property conditions & facilities
The property view was amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Hussein

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025